6/10 – Redelijk
Bryan, Princeton
Reisde met partner
18 jul 2025
Positief: Netheid
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open.
It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better.
One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once.
The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Bryan
5 nachten verbleven in juli 2025
