Hotels in de buurt van Ecopark Tres Rios (Playa del Carmen)

'Todo bien'

'Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,'

'Excellent staff'

'Service, food and property were stellar. '

'They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!'

'The property was beautiful and the amenities were amazing, but the genuine kindness of the staff and quality of service is what truly made our trip. Would recommend! '

'A magical resort experience unlike any other. It felt like stepping into a serene animal sanctuary. It was pure tranquility from the moment we arrived. Blue Diamond surpassed every expectation, from the outstanding cuisine, to the incredibly friendly staff who made every moment feel extra special. It was truly difficult to say goodbye to such beauty and warm hospitality. We can’t wait to come back. Muchas gracias!! 💙💎'

'Bed bugs!!! Rude staff'

'A mixed review. Some of the staff are exceptional and go above and beyond - they work extremely hard in a busy/challenging environment. Beautiful setting also. However, we were overrun by those attending an event at the conference centre and our experience was negatively impacted as a result - bar areas closed off. Reduced staff. No wait list system operated for diving/activities so my husband very nearly missed out because of a last minute late booking despite the fact that he had been in...

'Amazing hotel. Third time back. Would go again.'

'The hotel is nice, but I wouldn’t visit again. The bungalows are dated and the water below is murky and filled with seaweed. We couldn’t use the beach, because of the seaweed. They were working hard to try and remove it, but it didn’t work. The food is delicious, but the menu doesn’t change much, so after 3 days, we were bored with the food options. There were ants in our room, so we called the front desk and they sent someone to spray the room. The fumes caused me to itch all over, so that...

'Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT! '

'Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.'

'Staff was very friendly and rooms were clean and spacious. Location was great for us.'

'Everyone was great, the rooms are very comfortable, the views are amazing, and we slept so well. For these reasons, it’s why I returned to this property. The only thing that really missed the mark for me was the food. It was expensive and mediocre at best and the menu lacked options. There also weren’t other convenient options nearby. '

'Spent 5 days in Paradise 🌴. Secrets Maroma Beach was above and beyond our expectations for memorable Mexican holiday. Service was superior, the food delicious and abundant and views that I'll remember forever. The beach during our 5 day stay, April 5th-10th was soft white powder with turquoise clear blue water everyday. Absolute Perfection 💖'

'Kleinschalig hotel, heel goed eten en een prachtige plek om te verblijven. '

'Ongelooflijk en uniek hotel. Must go voor luxe, rust, strand en heerlijk eten. Personeel geweldig. '

'Super hotel with all the luxury you need. The staff is very helpfull and always there for you. The food is very delicious although I prefer a buffet breakfast so you can have a little bit of everything. Also the beach and pool and super. The spa experience is also defenitly a must.'

'The service of this hotel is one of a kind. The staff of this hotel has a genuine interest in making your stay one to remember. The signature villa is fantastic with private pool, a la carte breakfast amazing! In one word: an amazing experience!'