Hotels in de buurt van Chun-Zumbul (Playa del Carmen)

'Ongelooflijk en uniek hotel. Must go voor luxe, rust, strand en heerlijk eten. Personeel geweldig. '

'ALL GOOD'

'Kleinschalig hotel, heel goed eten en een prachtige plek om te verblijven. '

'Le falta un poco de opciones al restaurante. Todo lo demás estuvo genial!'

'The service of this hotel is one of a kind. The staff of this hotel has a genuine interest in making your stay one to remember. The signature villa is fantastic with private pool, a la carte breakfast amazing! In one word: an amazing experience!'

'It’s a wounderful venue, but expensive.'

'Juan from sur Beach was amazing '

'Thanks we had a lovely stay again for the 3rd time and we come back! Gracias!'

'Leider war Schlaf kaum möglich, da die ganze Nacht Bauarbeiten (laute Schleifarbeiten) am Nachbargebäude stattgefunden haben. Weiter ist das Wasser in der Dusche salzig und nicht warm. Wir sind daher einen Tag vorher angereist. Das Personal war wiederum sehr nett '

'The room was clean, everything physically was pretty. The pools and waterside looked nice. There was activities for kids. The staff was so weird. They seemed annoyed for even ordering part of the all-inclusive menu or drinks. Different staff gave different information about the things we asked, there was no consistency in their answers. The “snack bar” is a sports bar and the food was terrible while the lady along with some of the other employees that were there at nights serving 6/01/2026 -...

'Good things first. The staff are lovely. The breakfast is fresh and delicious. The proximity to a nice family beach is a 2 min walk away. The bad. Over priced. Both airconditioners didn't work. Bad smells from blocked drains and there is a building site right next door. Jack hammers and noisy 3 out of 7 days. Cant stay in room. Also taxi ride to main tourist strip.'

'N/a'

'We had a wonderful stay at Platinum Yucatán! The resort was beautiful, with access to the sister resorts, great food, plenty of pools, and a relaxed atmosphere that never felt crowded. My friends and I had an amazing time, but what truly made our trip special was the incredible staff. All of the servers were friendly and welcoming, but Benedicto and Bryan stood out. Bryan always greeted us with a warm smile and made us feel welcome, even when we weren't seated in his section. Benedicto served...

'My husband, our three kids and I just got back from staying at Paradisus for 8 nights and it really was incredible. The staff at this resort was so friendly and helpful and our family concierge Cynthia went out of her way to make every single day feel special and magical, especially for our kids, but also for me and my husband. The room was large and very clean and the beds were very comfortable. They even brought in a full size twin bed for my 13 year old son so we could sit on the couch...

'One of the most relaxing vacations! Rooms where more than expected, supper clean and staff very friendly. Highly recommend!!!'

'The staff was so friendly and helpful. The property was beautiful, and we saw so much wildlife there! We will visit again!'

'Bien lugar para viajar en familia lo recomiendo'

'Sandos Caracol was voor ons een heerlijke en relaxte start van onze Mexico trip. In totaal hebben wij hier 5 nachten verbleven. Wat ons aansprak is de natuurrijke omgeving met planten en dieren en dat, ondanks het aardig grote oppervlakte van het totale resort, alles een bepaalde vorm van kleinschaligheid uitstraalde. Wij zaten in het Adults Only gedeelte wat sterk is aan te raden als je zonder kinderen hier naartoe gaat. Er is een eigen zwembad, ontbijtgedeelte en strandgedeelte met een bar...

'The staff was not very helpful at all. From the very beginning of our stay to the very end of checkout. If you brought them any issues or problems thier answers were that's just the way it is and I'm sorry. Never a solution or option to get it fixed. The staff was not very knowledgeable of where things are located or were they able to understand what you were asking more than half the time. Several individual employees acted like they couldn't speak English although their job was clearly to...