Hotels in de buurt van Moc-Che (Playa del Carmen)

'It’s a wounderful venue, but expensive.'

'Todo bien'

'Juan from sur Beach was amazing '

'Kleinschalig hotel, heel goed eten en een prachtige plek om te verblijven. '

'Le falta un poco de opciones al restaurante. Todo lo demás estuvo genial!'

'Ongelooflijk en uniek hotel. Must go voor luxe, rust, strand en heerlijk eten. Personeel geweldig. '

'The room was clean, everything physically was pretty. The pools and waterside looked nice. There was activities for kids. The staff was so weird. They seemed annoyed for even ordering part of the all-inclusive menu or drinks. Different staff gave different information about the things we asked, there was no consistency in their answers. The “snack bar” is a sports bar and the food was terrible while the lady along with some of the other employees that were there at nights serving 6/01/2026 -...

'The service of this hotel is one of a kind. The staff of this hotel has a genuine interest in making your stay one to remember. The signature villa is fantastic with private pool, a la carte breakfast amazing! In one word: an amazing experience!'

'Leider war Schlaf kaum möglich, da die ganze Nacht Bauarbeiten (laute Schleifarbeiten) am Nachbargebäude stattgefunden haben. Weiter ist das Wasser in der Dusche salzig und nicht warm. Wir sind daher einen Tag vorher angereist. Das Personal war wiederum sehr nett '

'The main issue with a hotel is food, don’t wait anything special, breakfast is ok and the rest is overpriced and small choice.'

'We had a wonderful stay at Platinum Yucatán! The resort was beautiful, with access to the sister resorts, great food, plenty of pools, and a relaxed atmosphere that never felt crowded. My friends and I had an amazing time, but what truly made our trip special was the incredible staff. All of the servers were friendly and welcoming, but Benedicto and Bryan stood out. Bryan always greeted us with a warm smile and made us feel welcome, even when we weren't seated in his section. Benedicto served...

'The property is beautiful; from the entrance of the resort to the rooms. The staff is attentive and friendly. From the moment we arrived we were greeted with cool refreshing towels, smiling faces and everyone welcoming us home. Staff was very friendly and attentive. We enjoyed the food options from the restaurants to room service. There were fun activities from day to night. We spent most of our time between the main pool and our private pool. The music is mediocre at the main pool. That’s my...

'The staff was so friendly and helpful. The property was beautiful, and we saw so much wildlife there! We will visit again!'

'Bien lugar para viajar en familia lo recomiendo'

'Sandos Caracol was voor ons een heerlijke en relaxte start van onze Mexico trip. In totaal hebben wij hier 5 nachten verbleven. Wat ons aansprak is de natuurrijke omgeving met planten en dieren en dat, ondanks het aardig grote oppervlakte van het totale resort, alles een bepaalde vorm van kleinschaligheid uitstraalde. Wij zaten in het Adults Only gedeelte wat sterk is aan te raden als je zonder kinderen hier naartoe gaat. Er is een eigen zwembad, ontbijtgedeelte en strandgedeelte met een bar...

'(My third time at this resort). CONS: * Beach maintenance was disappointing. While seaweed in the ocean is unavoidable, large piles were left on the beach for days, creating a strong rotten-egg odor that occasionally reached the pool areas. Nearby resorts regularly cleared their beaches with tractors, but this resort appeared to make no effort to remove the accumulated seaweed. * The property declined to provide the VIP perk that Expedia advertised in our price (free massage for 2). I asked 3...

'We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.'