Hotels in de buurt van Paradise Beach (Playa del Carmen)

'Tony fornisce un servizio fantastico sulla spiaggia! Ci ha portato con il catamarano a vedere le tartarughe e vicino la barriera corralina a fare snorkeling... servizio super emozionante!!'

'Great overall'

'Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable.'

'we stayed at Jungala Hotel, Great property, the rooms are spacious and clean, hotel has daily shows at the Mexican town, forgot what is called, the water park was awesome, our kids had a blast. Melani our concierge went above and beyond to make our stay superior, she really stand out and made the difference. Would definitely come back. '

'It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive '

'We stayed here for one night after spending four days at a larger, newer “luxury” resort nearby—and honestly, we enjoyed this stay so much more. The staff was incredible. Every single person went above and beyond and was genuinely kind. Being able to reach them 24/7 via WhatsApp (with quick responses) made everything seamless. The grounds are a little aged, and they could use some new loungers, but it wasn't a huge deal to us. Overall its still a nice place! We booked an oceanfront suite, and...

'The hotel is nice, but I wouldn’t visit again. The bungalows are dated and the water below is murky and filled with seaweed. We couldn’t use the beach, because of the seaweed. They were working hard to try and remove it, but it didn’t work. The food is delicious, but the menu doesn’t change much, so after 3 days, we were bored with the food options. There were ants in our room, so we called the front desk and they sent someone to spray the room. The fumes caused me to itch all over, so that...

'Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,'

'Service, food and property were stellar. '

'They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!'

'Excellent staff'

'We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

'Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT! '

'Very friendly staff and food is pretty good. The pools are a bit chilly.'

'Heel vriendelijk personeel, ruime kamer, prachtig strand. De kamer is wel wat gedateerd. Het eten is heerlijk (wel enkel a la carte). Jammer van de sargassum maar blijkbaar was het juist een hele slechte periode.'

'The Fairmont Mayakoba is the best resort that I've ever been to. The vibe of the resort is peaceful and relaxing. The staff were incredibly helpful before I even arrived, helping me reserve dinners at the restaurants, my excursions and my spa appointment. They remained attentive throughout my stay. The resort is beautiful and the restaurants and other amenities were the highest quality. I strongly recommend the all-inclusive option so you can fully enjoy the restaurants. Thank you to Rocio,...