Hotels in de buurt van Paradise Beach (Playa del Carmen)

'The resort is nice and the food is delicious, but a few aspects fell short. The morning after check-in, we received a 9:45am call from the sales team about a voucher, which disrupted our rest, unsolicited sales pitches aren’t ideal on vacation. At Seaside Grill, we ordered lightly, but staff repeatedly pointed out certain items were sides, which felt unnecessary and a bit impatient, YES we know it’s all-inclusive, but I simply don’t like to waste food. At checkout, it took about 20 minutes to...

'Super hotel with all the luxury you need. The staff is very helpfull and always there for you. The food is very delicious although I prefer a buffet breakfast so you can have a little bit of everything. Also the beach and pool and super. The spa experience is also defenitly a must.'

'resort has very beautiful grounds. Tasteful, relaxing, great food, the beach is beautiful. Have stayed here 3 times already and will definitely return. '

'Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable.'

'Great large property with lots to do and great food to choose from! '

'It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive '

'Beautiful view of the ocean . Room was very nice . Clean. A little older resort but the staff was nice and food was decent '

'Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,'

'Heel vriendelijk personeel, ruime kamer, prachtig strand. De kamer is wel wat gedateerd. Het eten is heerlijk (wel enkel a la carte). Jammer van de sargassum maar blijkbaar was het juist een hele slechte periode.'

'Service, food and property were stellar. '

'They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!'

'Excellent staff'

'We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

'Great hotel, wonderful staff and facilities. I gave 4 stars because the food was really expensive. I understand a mark up but the cocktails are $30 and over $200 for a steak at the Sands Beach Club. A bottle of champagne was over a $1,000. Come on guys…..'

'Very friendly staff and food is pretty good. The pools are a bit chilly.'

'We had a wonderful Spring Break. My husband and I stayed 5 nights/6 Days in the Adult Resort. Our Room was a 7/10 for Clean. We loved the Swim up pool and beach view and Loved our Non-Stop Pool Service from KARMIE. She was the BEST. Checked on me everyday, multiple times and her service and kindness was a 10! Thank you Karmie! We loved our Concierge SERGIO. He was personable, professional and helped us make dinner reservations, and set up our massages. Thanks SERGIO, your Service and...

'Our room was surprisingly cleaned. It was cleaned every day and I believe it was twice a day. The staff there were delightful everyone was happy, they evenremembered our names. We felt very good being there The hot tub water was very hot just like it should be they are bars everywhere I mean the staff at the bars also as well were very attentive and very much looking forward to pleasing all the guests.'