Hotels in de buurt van Paradise Beach (Playa del Carmen)

'Super hotel with all the luxury you need. The staff is very helpfull and always there for you. The food is very delicious although I prefer a buffet breakfast so you can have a little bit of everything. Also the beach and pool and super. The spa experience is also defenitly a must.'

'Tony fornisce un servizio fantastico sulla spiaggia! Ci ha portato con il catamarano a vedere le tartarughe e vicino la barriera corralina a fare snorkeling... servizio super emozionante!!'

'Great overall'

'Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable.'

'Jungala is a very nice resort but it is too far away from everything. There are no amenities at the property itself and you have to either walk for a looooong time (15 mins plus) or take the shuttle to get to even basic stuff like coffee, food and drinks, not to mention restaurants, spa and beach/pool. The shuttle is only available upon call. Also, although the staff are very nice, they are not able to help with spa/ cabana / restaurant reservations or anything really. They kept telling me they...

'It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive '

'Hotel muy tranquilo, el staff muy amable, el hotel está diseñado para viaje en parejas. Falta un poco de mantenimiento en áreas u mejoraría el aspecto visual '

'Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,'

'Heel vriendelijk personeel, ruime kamer, prachtig strand. De kamer is wel wat gedateerd. Het eten is heerlijk (wel enkel a la carte). Jammer van de sargassum maar blijkbaar was het juist een hele slechte periode.'

'Service, food and property were stellar. '

'They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!'

'Excellent staff'

'We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

'Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT! '

'Very friendly staff and food is pretty good. The pools are a bit chilly.'

'The rooms are nice and the staff friendly. The property is lovely but hard to navigate. The map is poor. Luckily you can get a golf cart to take you anywhere. Its hard to find activities at the resort. The personal concierge is only interested in getting you in to the timeshare high pressure sales pitch. The local beach is not inviting for swimming due to the concrete structures. The information about the facility does not adequately describe the fact that the only way to get to a beach where...

'Our room was surprisingly cleaned. It was cleaned every day and I believe it was twice a day. The staff there were delightful everyone was happy, they evenremembered our names. We felt very good being there The hot tub water was very hot just like it should be they are bars everywhere I mean the staff at the bars also as well were very attentive and very much looking forward to pleasing all the guests.'