Hotels in de buurt van Paradise Beach (Playa del Carmen)

'Super hotel with all the luxury you need. The staff is very helpfull and always there for you. The food is very delicious although I prefer a buffet breakfast so you can have a little bit of everything. Also the beach and pool and super. The spa experience is also defenitly a must.'

'Food was excellent at every location we tried, staff was extremely attentive and courteous. Amenities were excellent. Great trip!'

'The activities group is great and a lot of fun at the main pool. The golden pool has an amazing staff like Miguel. The rooms are clean, all staff is friendly and helpful! Selection of restaurants is great! The elevator in our building #1 didn’t work 98% of the time so walking to the third floor wasn’t fun multiple times a day. '

'Beautiful Hotel, very clean, everybody was exceptional especially the concierge Marisol and Lizette, it was my birthday and they had balloon decorations in my suite and a dessert, what a nice surprise.The hotel complex is huge but they have golf carts to take to all the places you need to go to.'

'Small, intimate hotel right on the water with a spacious infinity pool, excellent personaized service, attentive staff and beautiful ocean views from every room. I had the all inclusive option which made things very easy especially since there really isn't any other options nearby as far as restaurants so all inclusinve makes sense. They are very generous with food and drinks, the poolside bar and cafe serves all day until 4:30 and the restaurant serves breakfast until late dinner with a new...

'The hotel is nice, but I wouldn’t visit again. The bungalows are dated and the water below is murky and filled with seaweed. We couldn’t use the beach, because of the seaweed. They were working hard to try and remove it, but it didn’t work. The food is delicious, but the menu doesn’t change much, so after 3 days, we were bored with the food options. There were ants in our room, so we called the front desk and they sent someone to spray the room. The fumes caused me to itch all over, so that...

'Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,'

'Service, food and property were stellar. '

'They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!'

'Todo bien'

'Excellent staff'

'Great place to stay! Honestly a little bigger than I first thought. A lot of the dinner restaurants are almost a mile walk from El Dorado Royale to El Dorado Royale Casitas (sister resort up the coast). But there are shuttle options if you do not want to walk. '

'We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

'Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT! '

'Heel vriendelijk personeel, ruime kamer, prachtig strand. De kamer is wel wat gedateerd. Het eten is heerlijk (wel enkel a la carte). Jammer van de sargassum maar blijkbaar was het juist een hele slechte periode.'

'Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.'

'Staff was very friendly and rooms were clean and spacious. Location was great for us.'

'This was a very calm, relaxing resort. If you want a calm vacation, this is your spot. This is family friendly resort so if you’re looking for late nights, this is not the place. Bars close at 11pm and everything else seemed to close earlier than that. Located right on the beach, which was fantastic! There is seed weed so be prepared for that. They do try to keep it cleaned however it’s not always. Check in and out was pretty quick and easy and the entire staff was super helpful and...

'A mixed review. Some of the staff are exceptional and go above and beyond - they work extremely hard in a busy/challenging environment. Beautiful setting also. However, we were overrun by those attending an event at the conference centre and our experience was negatively impacted as a result - bar areas closed off. Reduced staff. No wait list system operated for diving/activities so my husband very nearly missed out because of a last minute late booking despite the fact that he had been in...