Luxe hotels in Playa del Carmen

'Perfecte service'

'The staff are genuinely friendly and always smiling. Eduardo the reserve concierge went above and beyond our expectations and he made our short stay extra special. My wife and I will definitely go back to the reserve at La Perla. The restaurants were delicious and booking was completed prior to our arrival which was helpful. The room was cozy and the swim out was magnificent. Book It!!'

'Todo increible '

'5/5 stars '

'The service of this hotel is one of a kind. The staff of this hotel has a genuine interest in making your stay one to remember. The signature villa is fantastic with private pool, a la carte breakfast amazing! In one word: an amazing experience!'

'Excellent service and facilities. In-room dining could be faster. Only issue we disliked is the time of wait for jeep from beach to rooms/lobby around 5-6pm. There are no signs or rules and guests do not respect if others have been waiting and cut the line all the time. Need for signs in multiple languages to control better the line. '

'alles was perfect, de service, de kamers, de entourage'

'Property is beautiful and staff was excellent. Yunuel went above and beyond and helped make our time there unforgettable. We loved this vacation and will definitely return! '