Duurzame hotels in Playa del Carmen

'Everything was PERFECT'

'Prior to booking I had issues with getting conflicting payments for ocean front room as I had been recovering from cancer and cannot walk too far to the beach. I talk to the manager once I got there and I was sad because they would not answer their phone prior to the trip and I would always go to voicemai the manager fixed everything for me and checked on me every day and make sure my trip was flawless. I feel so rested and recovered thanks to the empathy of the manager Magali. She made sure she...

'Alles was perfect! We hebben ons zeer 😊👍'

'One of the best vacation locations I have ever been to. Staff was friendly. The resort was clean. The food was great and the rooms were amazing. It is worth the extra money to get the swim out.'

'Teveel bruiloften, laat in de nacht harde muziek en kabaal van mensen dior bruiloften. Min twee bruiloften per dag. Was niet fijn. Hadden wat beter verwacht van dit hotel.'

'We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were...

'My wife and I recently stayed at Hotel Xcaret Arte, and the experience exceeded our expectations from start to finish. If you’re looking for a peaceful, romantic, luxury resort that focuses on relaxation rather than a party atmosphere, this is the place. The property itself is absolutely breathtaking. The architecture, natural beauty, rivers, and attention to detail throughout the resort create an atmosphere unlike any other all-inclusive we have visited. Everywhere you look feels like a...

'Heel vriendelijk personeel, ruime kamer, prachtig strand. De kamer is wel wat gedateerd. Het eten is heerlijk (wel enkel a la carte). Jammer van de sargassum maar blijkbaar was het juist een hele slechte periode.'