Hotels in de buurt van Ameristar Casino St. Charles (St. Louis)

'Everything was perfect'

'Been staying here for years. Consistently first rate.'

'Had an incident in which the shower door in our room exploded. They staff got on to fix it immediately and were very helpful. Got us a different room within 15 minutes.'

'Overall stay was good. Housekeeping wasn’t bad but could have been better. Dirty along side furniture and corners underneath the desk. A stack of towels and a garbage bag was stacked on the desk along with an extra pillow but the dirty towels and trash was left. Everything else was good.'

'Clean and friendly staff'

'I really appreciated the open area in the middle, and the helpfulness of the staff.'

'Relatively clean with good location to airport, you could tell it was older but the price reflected it. Didn’t get to try the breakfast but the pool was ok, again, older but in ok condition. Check in was quick. Biggest issue was some staff were short and borderline rude. Maybe it was a bad day or who knows but I got over it.'

'Hele vriendelijke bediening. Keurige en ruime kamer. Goed bereikbaar.'

'I don’t normally write reviews, but I was pretty disappointed with our stay and felt it was worth sharing our experience. On a positive note, the views from our room were beautiful, and the property itself is gorgeous. It’s in a very safe, family-friendly area, which is one of the reasons we chose to stay here. Unfortunately, there were several issues that made the experience disappointing. During our three-night stay, our room was never serviced once. When we called to request fresh towels, we...

'C'

'Staff were grouchy whole time. Multiple times a day I had to get my room key re-set because it kept not working. Two people walked into our room so they double booked our room. Lied to us about early check in times, 3 times. Said we can do late check out and then changed our key door locks again. Again, multiple times had to reset room keys. Not one apology from staff. Also noticed they had a customer complaint on speaker phone at the front desk with others standing around and they ask them for...

'Pretty poorly maintained, stains on bedsheets and things were broken like the lamps and cupboards. Breakfast was okay.'

'Breakfast was decent plenty of options, staff are very friendly, room was clean, everything functioned as it should, overall a good experience.'

'Room had knats , not very clean'

'This was exactly what I needed at a much more reasonable price that competing offers. An older property, but clean, comfortable, friendly competent staff. I felt safe. The breakfast was in line with what I really need and with scrambled eggs was more that "continental" per se. I will stay there again if I have the need. top notch! I also did not have a large "security" deposit added on to my bill.'

'The staff is amazing Janet went above and beyond to get things settled.'

'Handig hotel, maar niet extreem goed ofzo '

'Very helpful at front desk'

'Great place to stay! It was very clean and up to date!'