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Beoordelingen van Casa Wahh

4 out of 5
Casa Wahh
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 86 van 106 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 106 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 106 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 106 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 106 beoordelingen" "

9,6/10

Netheid

9,8/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Crismery

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Firstly, the place is verty dirty! we discovered that the iron provided was not functioning properly, leading to damage to some of our dresses. Additionally, there wad a strong unpleasant odor in the unit, and we also spotted cockroaches in the apartment. The host never seemed bothered by these concerns or offered to clean as supposed.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Eric

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Muy amplio y agradable lugar.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Juan Carlos

6 nachten verbleven in maart 2024

10/10 – Uitstekend

Daniel, sugarland

Positief: Staat van de accommodatie en faciliteiten
Nice y quiet
3 nachten verbleven in maart 2024

8/10 – Goed

Victoria, Newcastle

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pluming issues, no water flow, and water quality is not great. The pool did not look like it was cleaned and housekeeping using very harsh chemical cleaners, we got a little allergic from it. Overall great value for $$$.
2 nachten verbleven in maart 2024

4/10 – Matig

Ireal Deshawn

Reisde met familie
Positief: Netheid
Our water went out one night😩
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Anders

Reisde met een groep
Positief: Netheid, comfort kamer
3 nachten verbleven in januari 2024

6/10 – Redelijk

Mark

5 nachten verbleven in januari 2024

10/10 – Uitstekend

Ruben

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Muy bien acondicionada la propiedad. El lugar es muy seguro y la ubicación esta super bien. Muy recomendable!!
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Rodrigo

Reisde met een groep
Positief: Netheid, comfort kamer
Iguaito a las fotos
Muy buena ubicación 100% igual a como se ve en las fotos y con la sorpresa que puedes acceder a un spa del condominio donde tiene alberca, jacuzzi frio, jacuzzi caliente y sauna.
3 nachten verbleven in december 2023

6/10 – Redelijk

Margaret

Reisde met familie
Positief: Netheid
ideal space for people who want to be off beaten track, don’t like hotel strip vibe, want to cook/hang out together. has guards to get in and out of the neighborhood-but at our specific property, we’re there 30%. We rented early but management shift occurred. One of main reasons I booked was Bc of reviews of the previous hostess. Appliances are tricky. Laundry isn’t really a thing because it takes so many iterations to make it work & it still ends up smelly. Had difficulties w sink - obviously a lack of disposal, but even so I had to drain the pipe underneath myself w a bucket.ewww gross pool on the rooftop deck is darling but the size of a hot tub but not warmed. So if you are there in winter months, it is very chilly and no one wanted to get in and that was a selling point for me. The common pool advertised is 100% shaded and super shallow The kitchen is lacking in bowls, measuring cups, etc. We had a difficult time getting dishwasher & oven to work. However, the space is cool, the penthouse is amazing, you just have to know that it is a drive to most places. 100% authentic: was not in love with Tulum that I thought I might be.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Arianne élise

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in november 2023

10/10 – Uitstekend

Héléa

Positief: Netheid, comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Guidoson

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The place was amazing. Only about a 20-minute walk from Tulum Central if you like to walk. We spent five nights there, and our host, Anel, was immaculate. She helped us with everything we needed to make our trip a success.
5 nachten verbleven in oktober 2023
Reactie van Casa Wahh Team op 10 nov 2023
Dear Guidoson,Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We appreciate you took the time to send us your comments and feedback, regards!

10/10 – Uitstekend

Akeem

Reactie van Casa Wahh Team op 10 nov 2023
Dear Akeem,Thank you so much for taking the time to sending your feedback.

10/10 – Uitstekend

Pablo

Positief: Netheid, staat van de accommodatie en faciliteiten
This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!
3 nachten verbleven in september 2023
Reactie van Casa Wahh Team op 10 nov 2023
Dear Pablo,Thank you so much for taking the time of sending your feedback. We are more than happy to know you enjoyed your stay with us, regards!

10/10 – Uitstekend

GINA, GREEN BAY

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!
4 nachten verbleven in september 2023
Reactie van Casa Wahh Team op 6 okt 2023
Dear Gina, Thank you so much for taking the time to send us your comments. We are more than happy to know you enjoyed your stay with us, regards!

10/10 – Uitstekend

Elias

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
El departamento es muy bonito, tiene todas las comodidades que podrías necesitar, está cerca de un supermercado, restaurantes y puntos importantes en Tulum. Además es muy seguro asi que puedes dormir tranquilo.
4 nachten verbleven in augustus 2023
Reactie van Casa Wahh Team op 6 okt 2023
Estimado Elias, Muchas gracias por haber elegido Casa Wahh para alojarte durante tu última estancia en Tulúm. Estamos felices de saber que disfrutaste tu estancia con nosotros, esperamos recibirte nuevamente en un futuro cercano, un saludo!

8/10 – Goed

Whitney

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!
4 nachten verbleven in augustus 2023
Reactie van Casa Wahh Team op 29 aug 2023
Dear Whitney, First at all thank you for choosing Casa Wahh for staying during your last visit to Tulum. We are sorry for the misunderstanding about the communal facilities; We are no longer offering those facilities to our guest in order to avoid this kind of situations, thank you so much for taking the time to send us your comments and feedback, regards!

10/10 – Uitstekend

Gilberto

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I loved the property, the cleanliness, hospitality. Great places for large parties. Modern design and esthetics.
3 nachten verbleven in augustus 2023
Reactie van Casa Wahh Team op 28 aug 2023
Dear Gilberto, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoy your stay with us, regards!

10/10 – Uitstekend

Massiel

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2023
Reactie van Casa Wahh Team op 25 aug 2023
Dear Massiel, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate you taking the time to send us your feedback, regards!

10/10 – Uitstekend

Jonathan

Positief: Netheid, comfort kamer
The most Honest Review
Casa Wahh was insanely beautiful. It is in this luxury complex of apartments in Tulum. Casa Wahh is about a 20-minute taxi ride to the center of Tulum where all the restaurants and resorts are which can be a bit annoying because all of the taxi drivers are scammers in Tulum. If you plan on staying here, I suggest renting a car. The host Anel is the absolute best, she will do anything in her power to make your stay a pleasant one. We reached out to her with any questions or concerns, and she answered all of them in a timely manner. Take into consideration that these are apartments and not an adult only resort and there may be children or dogs on the premises. She has no control over that. We didn't get a chance to visit the spa but we did book a massage and clay mask in our room which was a 10/10. There is a restaurant called TUUCh on the premises which was great. Overall, I enjoyed my stay here, it made my stay in Tulum pleasant.
4 nachten verbleven in augustus 2023
Reactie van Casa Wahh Team op 2 sep 2023
Dear Jonathan,We really appreciate you had take the time to send your comments and feedback. We are more than happy to know you enjoyed your stay in Casa Wahh. Thank you so much again!

10/10 – Uitstekend

dexter

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2023
Reactie van Casa Wahh Team op 21 aug 2023
Dear Dexter, First at all thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are very happy to know you enjoy your stay with us, regards!

10/10 – Uitstekend

Jane

Reisde met familie
Positief: Netheid, comfort kamer
Uma surpresa agradavel
Incrível, a casa é perfeita
3 nachten verbleven in augustus 2023
Reactie van Casa Wahh Team op 17 aug 2023
Querida Jane,Muito obrigado por tomar o tempo para nos enviar seus comentários e feedback. Ansioso para recebê-lo novamente em um futuro interior, cumprimentos!

10/10 – Uitstekend

Gerardo

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
propiedad en un fraccionamiento con diferentes condominios, el concepto es bueno ya que tienen cierto respeto de coexistencia con la naturaleza, pero si no llevas auto no será buena opción ya que dentro del fraccionamiento no hay nada para comer o lugares para comprar, cerca hay una pequeño súper pero está carísimo, ejemplo un limón $15.00mx por piezaaa, el condminio wahh está bonito y bien cuidado, nosotros tuvimos una habitación con jacuzzi y alberca privada y sí está muy cómodo hasta para 6 personas adultas y todo lo necesario en el departamento.
2 nachten verbleven in augustus 2023
Reactie van Casa Wahh Team op 2 sep 2023
Hola Gerardo,Antes que nada, muchas gracias por haber elegido Casa Wahh para alojarte durante tu más reciente estancia en Tulúm. Muchas gracias por haber tomado el tiempo de enviarnos tus comentarios; Esperamos tenerte con nosotros nuevamente en un futuro, muchas gracias!

10/10 – Uitstekend

Ilda

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Anel was great! She was always very helpful. The condo was nice and cool.
5 nachten verbleven in juli 2023
Reactie van Casa Wahh Team op 8 aug 2023
Dear Ilda, Thank you so much for taking the time to send us your comment and feedback. Looking forward welcome you with us again, regards!

10/10 – Uitstekend

Natalia C

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was stunning!! Super secure. There is a gorgeous restaurant in the middle of residency great for Pics. At night is a total vibe. Honestly 10/10
4 nachten verbleven in juli 2023
Reactie van Casa Wahh Team op 31 jul 2023
Dear Natalia, Thank you so much for taking the time to send us your comments and feedback.We are very happy to know you enjoyed your stay with us. Regards!

10/10 – Uitstekend

Maria Elena, La jolla

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is beautiful and the staff is outstanding. The only thing that would have improved our stay is if the pool was closer and not attached to the restaurant.
4 nachten verbleven in juli 2023
Reactie van Casa Wahh Team op 31 jul 2023
Dear Maria Elena, Thank you so much for taking the time to send us your comments and feedback.We are very happy to know you enjoyed your stay with us. Regards!

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, comfort kamer
We loved Casa Wahh. It was perfect for our family. The only thing that would have made it slightly better is towel hooks. Perfect place!
2 nachten verbleven in juli 2023
Reactie van Casa Wahh Team op 23 jul 2023
Dear Kimberly, Thank you so much for taking the time to send us your comments and feedback. We are happy to know you enjoyed your stay with us, regards!

10/10 – Uitstekend

Stéphane

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good communication
2 nachten verbleven in juli 2023
Reactie van Casa Wahh Team op 18 jul 2023
Dear Stephane,First at all thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoyed your stay with us, regards!

10/10 – Uitstekend

GABRIELA

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente relación costo beneficio, muy amables y atentos a nuestras necesidades. Excelente la limpieza del lugar
Reactie van Casa Wahh Team op 18 jul 2023
Hola Gabriela, Antes que nada, muchas gracias por haber elegido Casa Wahh para alojarte durante tu más reciente estancia en Tulúm. Estamos muy felices de saber que disfrutaste tu estancia con nosotros. Gracias!

10/10 – Uitstekend

Mia

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staying at Casa Wahh was such a great experience. The apartment was cleaned very well in preparation for our arrival. We enjoyed the fact that we had plenty of space for everyone to spread out. Anel, the hostess, was simply amazing. She made sure that we had everything that we needed, and she was so easy to reach via WhatsApp if we had any questions or requests. We liked that the apartment is located in an area that was very safe. We also enjoyed being able to easily walk to shops and restaurants in the area. An added perk of staying at Casa Wahh was the fact that we had access to the spa facilities at Tuuch, which was a quick 3 minute walk away. If we visit Tulum again, we will definitely stay at Casa Wahh.
20 nachten verbleven in juni 2023
Reactie van Casa Wahh Team op 18 jul 2023
Dear Mia,First at all thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoyed your stay with us, regards!

10/10 – Uitstekend

Carmen

Reisde met familie
Es un lugar acogedor, limpio y tranquilo
2 nachten verbleven in juni 2023
Reactie van Casa Wahh Team op 6 jul 2023
Hola Carmen, Antes que nada queremos agradecerte haber elegido Casa Wahh para alojarte durante tu última visita a Tulúm. Muchas gracias por tomar el tiempo de enviarnos tus comentarios y feedback, estamos felices de saber que disfrutaste tu estancia con nosotros, muchas gracias!

10/10 – Uitstekend

Yanaisy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful Place love love the atmosphere My family love love the place
6 nachten verbleven in juni 2023
Reactie van Casa Wahh Team op 26 jun 2023
Dear Yanaisy, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate you took the time to send us your feedback; Kind regards.

8/10 – Goed

Matthew

Reisde met een groep
Positief: Netheid, voorzieningen
Anel was amazing and kind. The property itself is VERY beautiful. The only downside to Casa Wahh was that the shower head didn’t really pour out any water and it was very light pressure. Other than that. I enjoyed my stay. Thank you Anel!
3 nachten verbleven in mei 2023
Reactie van Casa Wahh Team op 1 jun 2023
Dear Matthew, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate your feedback. Looking forward welcome you again in an inner future. Regards!

10/10 – Uitstekend

Mark

Positief: Netheid, comfort kamer
3 nachten verbleven in maart 2023
Reactie van Casa Wahh Team op 1 jun 2023
Dear Mark, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate your feedback. Looking forward welcome you again in an inner future. Regards!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in april 2023
Reactie van Casa Wahh Team op 20 apr 2023
Dear guest, Thank you so much for taking time to send us your feedback!

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We travelled as family 2 adults 2 kids (16years). Perfekt accomodation, with all you need. Full kitchen, 2 bedrooms, spaceous Livingroom, WiFi, balcony...etc. The SPA is remarkable! If we had a wish: keep the sunbeds tidy (birdpoop) and provide more of them. Will return definitely. Contact-Person Enel is super-kind and always reachable. Thank you Enel and to the whole team (cleaning, night-guard and all not mentioned) also a big THANX!!
7 nachten verbleven in april 2023
Reactie van Casa Wahh Team op 20 apr 2023
Dear Robert, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoyed your stay with us, regards!

10/10 – Uitstekend

Cierra, Elyria

Positief: Netheid, staat van de accommodatie en faciliteiten
Let me start by saying I rarely write reviews. Casa Wahh went above and beyond for our group of 12 ladies. Anel helped with arranging transportation, gave us ideas on places to visit and communicated timely. I will absolutely bring my family back to stay. The spa is a minute away and was the most relaxing atmosphere. The ruins and shops are close by as well. This was a bachelorette party and Casa wahh offered a private chef. we took advantage of this option the last night and had an amazing dinner on the roof top. what a vibe!!!! I have been to Mexico three times and this was one of the best! Thank you so much Anel and Casa wahh for making my bachelorette vacation amazing, you have no idea how much i appreciate you! See you next year :)
3 nachten verbleven in maart 2023
Reactie van Casa Wahh Team op 27 mrt 2023
Dear Cierra, First at all thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We really appreciate you took the time to send us your comments. Thank you so much!

10/10 – Uitstekend

Evelyn Gabrielle

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Paradise found! I would definitely stay here again, the penthouse was simply amazing. Anel, the receptionist, was the perfect coordinator for our trip. The private rooftop pool was something else- a refreshing oasis!
4 nachten verbleven in februari 2023
Reactie van Casa Wahh Team op 5 mrt 2023
Dear Evelyn, Thank you so much for taking the time to send us your comments, it means a lot to us; We are more than happy to know you enjoyed your stay with us, regards!

10/10 – Uitstekend

Anet

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Casa Wahh’s beautiful and well equipped apartment was exactly what we needed to unplug from work in a metropolis. Fully surrounded by nature, the apartment offered the quiet and private environment we were looking for. The private pool and the outer bathtub made it truly special. We were also welcomed by the lovely Anel, who was most helpful and attentive, being available to answer our questions at any point prior and during our stay. She also provided great recommendations of what to do in town. Just an amazing place right in the middle of paradise. Highly recommended.
3 nachten verbleven in februari 2023
Reactie van Casa Wahh Team op 1 mrt 2023
Dear Anet, First at all thank you so much for taking the time to send us your comment; We are so happy to know you enjoyed your stay with us. Warm Regards.

10/10 – Uitstekend

Carlos

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
El servicio
2 nachten verbleven in januari 2023
Reactie van Casa Wahh Team op 26 jan 2023
Estimado Carlos, Antes que nada, muchas gracias por elegir Casa Wahh para alojarte durante reciente visita a Tulúm, estamos felices de saber que disfrutaste tu estancia con nosotros, esperamos recibirte con nosotros nuevamente, saludos!

10/10 – Uitstekend

aaron

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Your own apartment with private pool and jacuzzi. Plus security and host speaks English and is available for all emergencies. Supermarket around the corner. They have EVERYTHING too.
Reactie van Casa Wahh Team op 15 jan 2023
Dear Aaron, Thank you so much for taking the time to share your comments and feedback; We are more than happy to know you enjoyed your stay with us, regards!

10/10 – Uitstekend

Natani

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place. Feels like a Spa. Gorgeous decoration.
Reactie van Casa Wahh Team op 2 nov 2022
Dear Natani, Thank you so much for taking the time to send us your comments and feedback. We are more than happy to know you enjoyed your stay with us. Looking forward welcome you with us again, regards!

6/10 – Redelijk

Refugio

2 nachten verbleven in oktober 2022
Reactie van Casa Wahh Team op 18 okt 2022
Dear Refugio, Thank you for choosing Casa Wahh for staying during your last visit to Tulum; We are working to become better for all our guest, kind regards!

8/10 – Goed

Suney Catherine

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very roomy, nice smelling. Felt secure. Only issue - jets in pool were not working. I would still stay here again.
3 nachten verbleven in oktober 2022
Reactie van Casa Wahh Team op 18 okt 2022
Dear Suney, Thank you for choosing Casa Wahh for staying during your last visit to Tulum; We are working to become better for all our guest, kind regards!

10/10 – Uitstekend

Roderich

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property, great safe community, not far from the beach and center of Tulum.
4 nachten verbleven in september 2022
Reactie van Casa Wahh Team op 21 sep 2022
Dear Mr Roderich, First at all, thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoyed your stay with us and to receive your feedback. Looking forward welcome you again in an inner future, regards!

10/10 – Uitstekend

HIROAKI

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
They don't have teeth brushes and teeth paste . If they have ,i will rate better.
3 nachten verbleven in september 2022
Reactie van Casa Wahh Team op 11 sep 2022
Dear Hiroaki, Thank you so much for staying in Casa Wahh during your last stay in Tulum. We are happy to know you enjoy your stay with us. Looking forward welcome you again in an inner futhure. Regards!

10/10 – Uitstekend

Torquoise

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was magnificent… only thing was missing was the hot water for jacuzzi.
5 nachten verbleven in augustus 2022
Reactie van Casa Wahh Team op 23 aug 2022
Dear Torquoise, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. Thank you so much for your comment we will consider it to improve our future guests experience, thank you so much!

8/10 – Goed

Rupal

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2022