Thank you for your valuable comments, and we inform you that every morning, we have YOGA classes in our dome room the "AGURO YOGA SHALA" and then we have a la carte breakfast in COURTESY (free) between 8 am and 10 amThank you and recommend us to friends and family.Mirna M.

Good morning thank you for your comment and the one that has selected us for your days in Cancun. We really like families to visit us and enjoy the attractiveness of beaches and archeological sites. We have a shuttle service to and from the airport for our guests at very affordable prices. We also have a professional therapist who at very comfortable prices and next to our green areas can give them a relaxing massage. Thanks for your visit Eduardo RH Manager

A thousand thanks for your kind comment, I will comment with the staff and I am sure they will be very happy. It is a pleasure to serve you and we ask you to recommend us with friends and family, and we also recommend you: 1.- Buy in advance your reservation this offers discounts to 30, 60 and 90 days. 2.- visit the botanical garden of Pto Morelos at 30Km from Cancun, you will be able to observe besides the natural vegetation to the spider monkey in its natural and free habitat. 3.- Take a tour of turquoise beaches and get close to see the whale sharks is a fish the world's largest only as a plantum, and is harmless. (End of May to Sep) 4.-observe the spawning of the sea turtle also between May and September and then see the return of the offspring to the sea. 5.- Last year we received a recognition "GREENLEDER Platinum Level" for our efforts to reduce the impact on the environment. 6.- When it is the arrival or a day before leaving, it is highly recommended to take one of our good massages with an expert. 7.- We have agreed with a transport company and some top taxi drivers, to offer you trips to the airport or airport to hotel at very convenient prices. You can book it with 5 days in advance minimum. 8.- We want to remind you that the archaeological zones save a more important part of our ansestral culture, do not miss it. Thank you and we look forward to your return. Eduardo RH Gerenet

Hello Mrs Yvonne, good night!The employees of the eco-hotel thank you for your comment and we are glad you visited us.We regret the inconvenience, our facilities have a wide variety of vegetation so sometimes it is a bit complicated to maintain impeccable, so regularly our collaborators are cleaning the pool.Your comments help us to keep working to improve, thank you very much.Please come back soon.

Thank you very much for taking the time to rate your recent visit to our Hotel. What a pleasure to know that we managed to fulfill all your expectations throughout your stay with us, with the attention and service of our collaborators. We are located in the center of Cancun, so we have a nice and quiet atmosphere with nice restaurants and attractions nearby.We hope to receive you back, please recommend us with your family and friends

We are very happy to read that your stay with us was pleasant, we really do our best to offer you a lovely stay. ¡ Come back soon to continue offering you that service you love and so much deserve! The employees of the eco-hotel thank you for your comment and we are glad you visited us.

Hello Mr. Frank, good night!The employees of the Eco-Hotel El Rey Del Caribe thank you for your comment and we are happy that you have visited us.Please recommend us with friends and family, we have discounted prices when booking early to 30,60 and 90 days.Your comments about your experience is very useful thanks and hoping to return soon.

Hola señor Alfredo, buenas noches!Agradecemos sus comentarios, cada uno de ellos nos ayudan a mejorar nuestro servicio, el equipo de Eco Hotel Rey del Caribe se encuentra agradecido por su visita.Actualmente, nuestro hotel se encuentra realizando significativos cambios para la comodidad de nuestros visitantes, por lo que esperamos causarle una nueva impresión en su siguiente visita.

Vielen Dank für Ihre Kommentare, wir hoffen, Sie wiederzusehen.Bitte empfehlen Sie uns weiter.

Thank you very much for your comment. We hope you have fully enjoyed your stay in this your Eco-Hotel home.

Thank you for sharing your experience with us! We are sorry to hear that the kitchen staff was not as helpful as you expected. We will take your comments into account to improve our service in that regard. We are glad to know that you enjoyed the comfort of the bed and the beauty of the vegetation on the property. We appreciate your suggestions on options for nearby places to eat such as Col Bigolo Ristorante. We hope to have the opportunity to welcome you again in the future and provide you with a completely satisfactory experience. Thanks for your feedback!

Merci pour ton commentaire! Nous sommes heureux de savoir que vous avez apprécié le confort de notre chambre et la qualité de notre literie. Nous sommes heureux que vous ayez trouvé notre logement calme et agréable. Concernant le petit-déjeuner, nous prendrons note de votre observation pour améliorer la variété des options proposées. Nous apprécions vos commentaires et espérons vous accueillir à nouveau dans le futur. Merci beaucoup pour votre visite !

Hello Miss Linda, very good night!The staff of Eco Hotel Rey del Caribe is very happy to receive your pleasant comments and to know that our service was to your liking.Your feedback helps us improve our service standards for your next visit.As part of the complementary amenities, in our breakfast menu included you will find different options of light dishes with the recommended portions for the beginning of your morning.Please recommend us with your family and friends, we will be eager to welcome you with open arms again.Do not forget that when making your reservation up to 30 days in advance you can access low rates.

Hello Miss Heather, good night!Thank you for commenting on your experience during your visit. And above all this will help us improve our service both staff and in cleaning rooms.In Cancun, Quintana Roo the average humidity is 80%HR this implies difficult to correct with air conditioning humidity, we have changed the air conditioners to INVERTER type much more efficient, modern and greater comfort for the guest. Our rooms have various lamps and switches according to the needs of the guest so the lighting in the environment can be adjusted for your comfort.We are sorry for any inconvenience that may arise during your stay and will be happy to receive you again to make a new impression.

Hello Mr Gerard, good night!The employees of the Eco-Hotel El Rey Del Caribe thank you for your comment and we are happy that you have visited us.Thank you for your valuable comments, we remind you that in advance reservations 30,60 and 90 days the prices are very attractive and accessible, We have also improved our agreements with airport carriers and today we can offer you transfers from the airport to the eco-hotel at very familiar prices.Please recommend us with friends and family.

Hello Mr Neil, good night!The employees of the eco-hotel thank you for your comment and we are glad you visited us.In addition to our proximity to the bus station, we have improved our transport service with very attractive prices and professional staff (reservation minimum 3days). We have also incorporated into our services an excellent therapist with relaxing massages and healing massages to help relieve the tiredness of your long journey (for previous reservations and consultation of rates please contact our staff).We look forward to receiving you again.

Thank you a million for giving us the highest rating. It will be a pleasure to welcome you again on your next visit to Cancun.

Thank you very much for visiting us. The location of the hotel is close to the downtown area and 30 minutes from beautiful beaches that surely added a lot of fun and beauty to your stay.

I am glad to know that you enjoyed your stay at the Eco-Hotel el Rey del Caribe.

Thank you for your feedback! We are thrilled to know that you enjoyed your stay at our hotel. We take pride in our exceptional staff and convenient location near the ADO bus station. It's delightful to hear that you found our hotel to be a green oasis in the midst of the town. We also appreciate your compliments on our made-to-order Mexican breakfast and the inclusion of lactose-free milk options. We strive to provide a personalized and wonderful experience for all of our guests. We hope to have the pleasure of welcoming you back in the future!

¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste de nuestra ubicación y que nuestro personal te atendió de manera amable y gentil. Nos esforzamos por hacer que nuestros huéspedes se sientan como en casa, así que nos complace saber que lo logramos contigo. Estaremos encantados de recibirte nuevamente en tu próxima visita. ¡Hasta pronto!

We are sorry to hear that the exterior of the hotel had trash and that you experienced car noises at night. This may affect the quality of your stay and we understand how frustrating this may be. However, we are glad to know that you enjoyed a pleasant atmosphere during lunch.It is understandable that they prefer to go to the hotel zone for the sea, the cocktails and the service. Each person has their own preferences when choosing a hotel and it is important to find the place that meets all of their expectations.

We would like to take this opportunity to sincerely thank you for choosing to stay with us at your home Eco-Hotel el Rey del Caribe. For us, it is an honor to receive you and we are pleased to know that you have enjoyed your stay.We constantly strive to offer high quality service and ensure an unforgettable experience for our guests. Your satisfaction is our top priority, so your words of appreciation mean a lot to us.We hope we have met all your expectations and that you have enjoyed our facilities, amenities and services. If there is anything we can improve or if you have any suggestions to make, please do not hesitate to let us know. We would love to receive your feedback to continue improving our service.