hello srita karen the flamingo team apreciate that you had chosen us for your vacations and we be glad to have have you back, the flamingo team says hi and see you soon.

Hola, Enrique es grato leer sus comentarios sin duda contamos con la mejor playa y por su estratégica ubicación es muy fácil de poder trasladarse a cualquier punto de Cancún. Esperamos pronto poderlo saludar y verlos más seguido siempre serán bienvenidos.

Estimada, Mariana. Lamentamos mucho tu horrible experiencia sin duda estoy seguro que si en su momento reporto con algún encargado del hotel le debieron de atender de inmediato sin embargo reconocemos nuestras áreas de oportunidad por lo que ofrecemos nuestras más sinceras disculpas por el mal momento.Como todo establecimiento tenemos reglas y en efecto políticas que seguir mismas que nuestros huéspedes firman desde su registro. Gracias a sus comentarios estaremos reforzando nuestras áreas de oportunidad; a pesar de sus comentarios negativos el hotel siempre tendrá las puertas abiertas para usted y su familia y se mantiene al margen de el sentimiento que este pueda generar ya que nuestros huéspedes son lo más importante para nosotros.

Dear guest, we are very sorry for the inconvenience you have mentioned, we offer our sincerest apologies. We will immediately follow up on our areas of opportunity, we hope to see you soon.

Estimado Arturo, Lamentamos que no hayamos superado su expectativa en relación sin embargo estamos trabajando para poder cambiar esa experiencia la próxima vez que nos honre con su visita. Las puertas de nuestro resort siempre estarán disponibles para recibirlos a usted y su familia.

Estimado Jorge, Nos da mucho gusto leer tus comentarios sinceramente agradecemos que reconozca el esfuerzo que toda nuestra familia flamingo hace día a día para poder ofrecerles el mejor servicio, la próxima vez que nos visite hágame saber para atenderlo personalmente. gterecepcion@flamingocancunresort.com.mx

Dear guest, we are very sorry that we did not exceed your expectations, we are intrigued that you did not request to speak to a person on duty during your stay so that we can attend to you immediately. For us, all comments are very valuable, so they are attended to immediately and thus avoid finding out until our guests have already checked out of our hotel. We are passing your feedback to all departments for follow-up, a thousand apologies

Estimada huésped, estamos contentos de que nos haya dado la oportunidad de conocernos, estamos seguros que toda su experiencia la recordará y compartirá con sus seres queridos. ¡En nombre de todo el staff de Flamingo hotel deseamos verlos pronto!

Dear guest, we want to thank you for your comments, we will certainly work immediately in all areas of opportunity, we hope to count on your loyalty in future occasions.

Dear guest, we are very sorry that we have not been able to meet your high expectations, however our team does its best not to have failures in the service

Dear guest, we want to thank you on behalf of all the flamingo staff, we are working hard to make the service efficient and you will honor us with your visit again

Dear guest, we want to thank you on behalf of all the flamingo staff, we are working hard to make the internet service more efficient, we are passing all your feedback to our general management for follow-up

Dear guest, we want to thank you on behalf of all the staff at Hotel Flamingo for choosing us as your first option and visiting us. The flamingo family wishes to see you soon in this home.

Dear guest, we are very sorry for not having exceeded your expectations, however we want to express our deepest apologies for the incidents during your stay. Your comments help us improve every day, rest assured that we will act immediately.

Estimado huesped, Joel queremos agradecerle por haber elegido a nuestro hotel como su primer opcion de viaje. estamos seguros que nos volveremos a ver en sus proximas vacaciones si nos honrra con su visita. Reciba un afectuoso saludo de parte de todo el staff de flamingo hotel

Dear guest,We are very sorry for not having exceeded your high expectations. Your comments encourage us to continue working on our service and work in all areas of opportunity. We hope to see you soon!

Dear guest, we want to thank you for choosing our hotel as your first option to stay. Please come back soon as the doors of Hotel Flamingo will always be open for you and your family.

Dear guest, we want to thank you for choosing our hotel as your first choice to stay. However, I have never had any reports that I have requested to speak with a manager, my office was always available from 9am to 6pm. We offer our deepest apologies for not having exceeded your high expectations.

Estimado huesped queremos agradecer por haber elegir a nuestro hotel como su primer opcion para hospedarse, regrese pronto ya que las puertas de hotel flamingo siempre estarán abiertas para usted y su familia.

Dear guest, we want to thank you for choosing our hotel as your first option to stay. Please come back soon as the doors of Hotel Flamingo will always be open for you and your family.

Dear guest, we regret not having exceeded your high expectations.If only you had given us the opportunity to listen to you in person, your expectations would have been different but we have no report from you because at the hotel I have always been available to assist you.By the way, the fine for not smoking in properties is a law of the Mexican government at the national level. We are sorry if this also has a negative impact on you.We will continue to work on areas of opportunity thanks to your comments and we offer our deepest apologies.

Estimada Elvira, lamentamos mucho no haber superado sus altas expectativas y más si no tenemos algo de información que nos ayude a verificar que fue lo que pasó durante su estancia, si nos gusta detallar le dejamos el correo para poder expresar su experiencia. gterecepcion@flamingocancunresort.com.mx

Dear guest, we want to thank you on behalf of all the staff at Hotel Flamingo for choosing us as your first option and visiting us. The flamingo family wishes to see you soon in this home.

Dear guest, we want to thank you very much for your stay at Flamingo Hotel. We would have liked you to inform us about the reservations with our concierge colleagues so we can assist you. We hope to see you soon.

Estimado Huesped, nos alegra mucho ver su comentario positivo y agradecemos mucho su empatia con nuestro personal, sin duda todos nuestros colaboradores agradecemos mucho los comentarios positivos en las redes sociales.

Estimado Rodrigo, Agradecemos mucho tus comentarios nos hubiera gustado poder ayudarte si nos lo hubieras externado estando en el hotel estamos realmente apenados enterarnos por este medio, agradecemos tus comentarios positivos y esperamos poder tenerte de nueva cuenta en nuestro hotel.

Estimado Jorge. Gracias por hospedarte con nosotros y por tu comentario y recomendación. Sin duda tus observaciones nos ayudan a mejorar nuestros servicios. Esperamos verle de nuevo en sus próximas vacaciones.

Dear guest, we are truly grateful for your comments, however we would like you to come with a server so we can assist you personally. Don't doubt that we will follow up on these areas of opportunity.

Dear guest, we are truly grateful for your comments, which undoubtedly encourage us to continue offering our service and doing our best to improve every day.

Estimado ramón nos da gusto tener sus comentarios y realmente nos ayudan a dar seguimiento y propuestas a nuestra gerencia general, el servicio de mesero es una de las más aclamadas por nuestros visitantes lamentamos no haber superado sus expectativas trabajaremos en las áreas de oportunidad y veremos los avances al respecto la próxima vez que nos visite.

Dear guest, we deeply appreciate that you send us your positive comments, without a doubt the entire team is committed to service.

Dear guest, we deeply appreciate that you send us your positive comments, without a doubt the entire team is committed to service. We will send your comments to our collaborator, this will motivate her to continue offering excellent service to our visitors.

Dear guest, we greatly appreciate your positive comments, they excite us and help us to continue offering an effective service from all of our staff. Thank you very much.

Estimada Abril; Agradecemos sus observaciones realizadas y estamos seguros que en su próxima visita será mucho mejor, ya que estamos creando mejoras continuamente. Gracias por elegir Hotel Flamingo Cancún para sus vacaciones.

Dear guest, we want to thank you for choosing our hotel as your first vacation option. Without a doubt, your positive comments encourage us to continue working on our service. We hope to see you soon!

Gracias por Elegir a Hotel Flamingo Cancún. Gracias por su comentario.

Dear Eder, Thanks for your comment and share your experience with us. We will wait for you in your next visit. See you soon.

Dear guest, we want to thank you for choosing our hotel as your first vacation option. Without a doubt, your positive comments encourage us to continue working on our service. We hope to see you soon!

Dear guest, we apologize for the cleaning issue, however every day we have a telephone operator and reception extensions to be able to report to the supervisors of each department. I am sure that we will share this area of opportunity with our staff and work on it.

Estimado huésped, lamentamos su mala experiencia con la policía, referente a nuestra propiedad estamos en constante mantenimiento para brindar una mejor experiencia este tipo de mantenimiento hace que nuestra propiedad continué vigente hasta ahora.

Estimada María , Gracias por compartir tu experiencia y Esperamos volver a verte pronto. Que tengas un excelente día.

Dear guest, we apologize for the communication issue, however we would have liked to speak with you in person. As a reception manager, I am always available from 9 a.m. to 6 p.m. every day except Tuesdays. Without a doubt, your comments help us to promptly monitor our quality of service.

Dear Amorsolo. Thanks for your rating. We hope to see you soon.

Dear guest, we regret not having been able to exceed your high expectations, however we will take your comments into account to be able to improve every day, rest assured that we will pass your kind comments on to our management.

Dear guest, we regret not having met your high expectations, your comments undoubtedly help us reinforce our areas of opportunity, we cannot change the fact that the type of beds are subject to availability nor that we do not have entertainment since our website does not It indicates however we could have done something about it during your stay. If you had given us the opportunity to assist you.

Dear guest, we want to thank you for choosing us as your first option for your vacation, we would sincerely like to see you again in this home.