Luxe beddengoed, een minibar, een kluis op de kamer, een bureau
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Beoordelingen van JW Marriott Cancun Resort & Spa

5 out of 5
JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 722 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 146 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 45 van 1000 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

V.

15 nachten verbleven in september 2021

10/10 – Uitstekend

Jorge Ojeda

Excelente calidad y servicio
4 nachten verbleven in mei 2024
Reactie van Ariadne op 14 mei 2024
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 – Uitstekend

Brenda, Green Bay

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amazing views, amazing service, but tip is expected, peer pressure to tip, and charge for anything, like sitting by the pool or sitting in the beds, room service food is 100/10
4 nachten verbleven in mei 2024
Reactie van Ariadne op 8 mei 2024
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6/10 – Redelijk

Yingjiao

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ariadne op 6 mei 2024
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6/10 – Redelijk

Daniel

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was very nice and had great pool and beach amenities without being overcrowded. The servers in the bars, restaurants and by the pool were outstanding. The front desk people were rude and hard to deal with and our room was not ready at check in time.
3 nachten verbleven in april 2024
Reactie van Ariadne op 30 apr 2024
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10/10 – Uitstekend

DANIEL

3 nachten verbleven in april 2024
Reactie van Ariadne op 20 mei 2024
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10/10 – Uitstekend

Chrizel

3 nachten verbleven in maart 2024
Reactie van Ariadne op 20 mei 2024
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10/10 – Uitstekend

Lorena Eugenia Nieto

Positief: Netheid, personeel en service en voorzieningen
Es un hotel muy tranquilo
2 nachten verbleven in april 2024
Reactie van Ariadne op 29 apr 2024
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10/10 – Uitstekend

Bassam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Ariadne op 26 apr 2024
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10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous service and outstanding hospitality
4 nachten verbleven in april 2024
Reactie van Ariadne op 22 apr 2024
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10/10 – Uitstekend

Guadalupe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Restaurants were mid but the whole property made up for it. The friendliest staff I’ve ever encountered
5 nachten verbleven in april 2024
Reactie van Ariadne op 19 apr 2024
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10/10 – Uitstekend

Neelam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful resort
4 nachten verbleven in april 2024
Reactie van Ariadne op 17 apr 2024
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10/10 – Uitstekend

Vanessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a great first experience here at this hotel. The staff was amazing and the food as well
4 nachten verbleven in april 2024
Reactie van Ariadne op 17 apr 2024
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10/10 – Uitstekend

AAMOD SHAILESH

4 nachten verbleven in maart 2024
Reactie van Ariadne op 2 mei 2024
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10/10 – Uitstekend

Anne

Reisde met familie
Positief: Voorzieningen
Beautiful hotel and service is top notch
4 nachten verbleven in maart 2024
Reactie van Ariadne op 8 apr 2024
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10/10 – Uitstekend

Cristina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best service ever. Great staff , great hotel
10 nachten verbleven in maart 2024
Reactie van Ariadne op 8 apr 2024
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4/10 – Matig

Claudia

Sadly everything the food is very expensive . The buffet for 1 person was $41 and if you ask for a bottle of water they tax you $10. It is ridiculous, since no one will eat for $41 breakfast (i am vegetarian as well). It is outrageous the good prices, they didn’t even give plain coffee at least complementary. 1 cup of coffee $5. 1 non alcoholic pines colada $10. Just ridiculous. Never again i will go there.
7 nachten verbleven in maart 2024
Reactie van Ariadne op 8 apr 2024
Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 – Uitstekend

Mallissa Ann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful calm family oriented. Wish they had more lounge chairs by the pool.
3 nachten verbleven in maart 2024
Reactie van Ariadne op 8 apr 2024
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10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was fantastic.
7 nachten verbleven in maart 2024
Reactie van Ariadne op 3 apr 2024
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10/10 – Uitstekend

Carlos, Spring

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in maart 2024
Reactie van Ariadne op 2 apr 2024
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10/10 – Uitstekend

Andrew Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will return
7 nachten verbleven in maart 2024
Reactie van Ariadne op 25 mrt 2024
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10/10 – Uitstekend

Corey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great time! Our First room had an issue and they promptly moved us to a new room.
7 nachten verbleven in maart 2024
Reactie van Ariadne op 25 mrt 2024
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10/10 – Uitstekend

masha, boca raton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is absolutely amazing. The most hospitable and helpful staff one can hope for. The spa staff is also fantastic. Thank you!!😊
2 nachten verbleven in maart 2024
Reactie van Ariadne op 25 mrt 2024
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 – Uitstekend

Emmanuel

3 nachten verbleven in maart 2024
Reactie van Ariadne op 8 apr 2024
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10/10 – Uitstekend

Henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service
3 nachten verbleven in maart 2024
Reactie van Ariadne op 15 mrt 2024
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8/10 – Goed

Takaaki

Good
3 nachten verbleven in maart 2024
Reactie van Ariadne op 13 mrt 2024
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10/10 – Uitstekend

Erica Price

3 nachten verbleven in maart 2024
Reactie van Ariadne op 1 apr 2024
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8/10 – Goed

Kellie

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The location is fantastic. The staff is fantastic. The room service staff and food was great. We reserved a beach view room with balcony. They parked us on the first floor in the dungeon of the building. We could here a piece of machinery our entire stay. It sounded like a distant drum, perhaps an industrial dryer. The building is run down. The hallway on the "1st Floor" aka basement didn't get vacuumed and the walls were neglected. The lodging was adequate, but we will probably go somewhere else next time.
2 nachten verbleven in maart 2024
Reactie van Ariadne op 7 mrt 2024
Thank you for taking the time to write a review about your recent stay at JW Marriott Cancun. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 – Uitstekend

Yuefeng

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing swimming pool, overlooking beach.
4 nachten verbleven in februari 2024
Reactie van Ariadne op 6 mrt 2024
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8/10 – Goed

Nicholaas, Olds

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing friendly and hard working staff delivering great service. Large pools well maintained with enough seating. Rooms are spacious and clean. Hotel is well kept, modern, clean, easy to get around. Downside - restaurants, foods, snacks and drinks are very expensive and not worth the cost.
7 nachten verbleven in februari 2024
Reactie van Ariadne op 5 mrt 2024
Thank you for taking the time to write a review about your recent stay at JW Marriott Cancun. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property. High end resort. Beautiful and extensive swimming pools. Picturesque beach. Excellent restaurants. Staff was extremely helpful and super friendly. Our room was great with balcony and ocean view. Definitely will return.
5 nachten verbleven in februari 2024
Reactie van Ariadne op 26 feb 2024
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2/10 – Ontzettend slecht

Doug

4 nachten verbleven in februari 2024
Reactie van Ariadne op 25 mrt 2024
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8/10 – Goed

Nerissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gorgeous Hotel, staff and location
The hotel was gorgeous. Staff friendly and very helpful. The tour desk were able to change my sailing tour on the morning as it was raining and I wanted to wait a day for better weather. The prices for food and beverages was expensive. Considering this cost the same as an all inclusive, but with no inclusions I expected more reasonable prices to drink and eat in. The store sold a small beer and chips $20 should be more like $4. That’s a step mark up. The beach and pools were stunning. I’d go back, but may look more closely at staying at an all inclusive to save the hip pocket.
5 nachten verbleven in februari 2024
Reactie van Ariadne op 22 feb 2024
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4/10 – Matig

Hernando

Reisde met familie en kleine kinderen
Negatief: Personeel en service
The receptionist is not clear about the services on the hotel, don’t give any opinion for food and services 🙁🙁🙁
4 nachten verbleven in februari 2024
Reactie van Ariadne op 22 feb 2024
Thank you for taking the time to write a review about your recent stay at JW Marriott Cancun. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

6/10 – Redelijk

Abbey Candace

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van Ariadne op 5 mrt 2024
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10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best place to stay in the Hotel Zone! The Pool is a gem!!
6 nachten verbleven in december 2023
Reactie van Ariadne op 16 feb 2024
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8/10 – Goed

randy

Positief: Personeel en service, comfort kamer
Music too loud
Room and pool were great! Corporate parties were too loud and went too late!
7 nachten verbleven in januari 2024
Reactie van Ariadne op 1 feb 2024
Thank you for taking the time to write a review about your recent stay at JW Marriott Cancun. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

8/10 – Goed

Erick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy buena opciĂłn
Todo excelente, gran hotel y bien ubicado. los precios si son altos en todo el menĂș.
2 nachten verbleven in januari 2024
Reactie van Ariadne op 1 feb 2024
Thank you for taking the time to write a review about your recent stay at JW Marriott Cancun. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

8/10 – Goed

RENATO

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Tive problemas no check in, meu quarto sĂł foi liberado Ă s 15:30
4 nachten verbleven in januari 2024
Reactie van Ariadne op 30 jan 2024
Thank you for taking the time to write a review about your recent stay at JW Marriott Cancun. I sincerely apologize for the inconvenience you experienced during your last visit. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort was an amazing experience for me and my wife. The staff is friendly and attended to our every need. The beach cabanas were the highlight of our stay, with incredible service in an ideal beach location. Gustinos Italian restaurant was incredible. Quality Italian food with a friendly, attentive staff. My wife and I had thought of visiting a different country for our next vacation, but JW Marriott is tempting us to spend our next trip back in Cancun!
4 nachten verbleven in januari 2024
Reactie van Ariadne op 29 jan 2024
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 – Uitstekend

Julie, Norfolk

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every member of staff we encountered professional, friendly and helpful.
5 nachten verbleven in januari 2024
Reactie van Ariadne op 29 jan 2024
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10/10 – Uitstekend

Elliot

4 nachten verbleven in januari 2024
Reactie van Ariadne op 25 mrt 2024
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10/10 – Uitstekend

LUIS

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Ariadne op 26 jan 2024
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8/10 – Goed

brett

6 nachten verbleven in januari 2024
Reactie van Ariadne op 26 jan 2024
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10/10 – Uitstekend

Sarah

1 nacht verbleven in januari 2024
Reactie van Ariadne op 7 feb 2024
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2/10 – Ontzettend slecht

Jacquie

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en voorzieningen
I booked an ocean view room and they put me down on floor 1 under the lobby!! The bed my friend stayed in had bodily fluid stains and blood stains on it. The hotel did nothing about that. The food was horrible!! There were no chairs to get at pool or beach by 8am!! People put there towels down in the morning and never showed back up for the chairs. Horrible weekend getaway
3 nachten verbleven in januari 2024
Reactie van Ariadne Blancarte op 17 jan 2024
Thank you in advance for taking the time to write a review about your recent stay at JW Marriott Cancun. I sincerely apologize for the inconvenience you experienced during your last visit. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 – Uitstekend

Samuel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Ariadne op 7 feb 2024
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10/10 – Uitstekend

Jawaad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and amenities
5 nachten verbleven in januari 2024
Reactie van Ariadne Blancarte op 17 jan 2024
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10/10 – Uitstekend

ZHIJIE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Assf
6 nachten verbleven in januari 2024
Reactie van Ariadne Blancarte op 17 jan 2024
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10/10 – Uitstekend

John, Prairie Village

4 nachten verbleven in januari 2024
Reactie van Ariadne Blancarte op 17 jan 2024
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