Een sauna, een stoombad, een Turks bad/hammam, lichaamsbehandelingen

Beoordelingen van Oleo Cancun Playa All Inclusive Resort

4 out of 5

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 595 van 1246 beoordelingen" "
Gastenscore: 8 - Goed. 307 van 1246 beoordelingen" "
Gastenscore: 6 - Redelijk. 172 van 1246 beoordelingen" "
Gastenscore: 4 - Matig. 90 van 1246 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 82 van 1246 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Harold

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Real friendly staff. Reception is always manned and open to help. COVID-19 rules are adhered to by all the staff. Rooms are of a decent size and nicely maintained. The food is good in all the different restaurants.
12 nachten verbleven in oktober 2021
Reactie van Guest Service op 24 okt 2021
Hola Harold, Thank you very much for your visit, trust and take the time to write your experience, the whole Óleo family already miss you and we will be happy to see you back. Our best wishes to you

8/10 – Goed

Christopher

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Smaller resort was nice but food & bar scene were just ok. Majority of our group had stomach issues from dining and the only night time bar was essentially a lobby.
9 nachten verbleven in april 2024
Reactie van Guest Service op 30 apr 2024
Dear Christopher, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

10/10 – Uitstekend

Dipal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Guest Service op 30 apr 2024
Dear Dipal,We appreciate your visit and your rating,We hope to see you in the near future,Kind regardsGuest service

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The personnel is very courteous and professional. Thank you.
7 nachten verbleven in april 2024
Reactie van Guest Service op 30 apr 2024
Dear Laura, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

6/10 – Redelijk

Rebecca

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Not a lot going on, very quiet. Not a lot of places to walk, food selection is minimal. Do love that food and drinks are brought to you on the beach and in the pool area, that’s pretty nice!
3 nachten verbleven in april 2024
Reactie van Guest Service op 29 apr 2024
Dear Rebecca, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

Janelle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was always helpful, extremely friendly and welcoming!
4 nachten verbleven in april 2024
Reactie van Guest Service op 27 apr 2024
Dear Janelle, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 – Goed

Steven

4 nachten verbleven in april 2024
Reactie van Guest Service op 27 apr 2024
Dear Steven, Thank you for your visit and your rating.The Óleo family wishes you a safe return home and hopes to have you again in the near future.Kind regardsGuest service

10/10 – Uitstekend

Nelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were pleasantly surprised at the service and accommodations, better than expected. Property is small but cozy.
3 nachten verbleven in april 2024
Reactie van Guest Service op 25 apr 2024
Dear Nelly, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

6/10 – Redelijk

Zlatko

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Service op 25 apr 2024
Dear Zlatko, Thank you for staying with us and for your rating.We will be happy to have you in the near futureGuest service

10/10 – Uitstekend

Osaro Newton

Nice staff
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jeiko, Havertown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall would recommend. Good food, friendly service, everything is conveniently located
4 nachten verbleven in april 2024
Reactie van Guest Service op 21 apr 2024
Dear Jeiko, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

Fidelis B

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
great place
4 nachten verbleven in april 2024
Reactie van Guest Service op 21 apr 2024
Dear Fidelis, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

2/10 – Ontzettend slecht

Manuela

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I had book to stay in this hotel for 10 days and I couldn’t stay one night. My room had flies, windows were dirty, as soon as I walked into the room it smelled like mold. I tried to look over this and decided to go get dinner. The food was not edible . I left the hotel the same day and I went to stay at another hotel. I ended up getting food poising from the food I had at this hotel. I tried getting a full refund because I couldn’t see myself staying there for 10 full days(I would of been miserable) as I was telling the manager my situation she had a smirk on her face the whole time which I thought it was very rude after the fact that I got sick there. On top of everything it was a very stressful time trying to book another hotel the same day I got there . I would not recommend this hotel to anyone. Probably the worse experience I’ve had. Other than the manger smirking as I told her I my problems everyone else was super friendly. Probably the best quality this hotel has are the staff.
10 nachten verbleven in april 2024
Reactie van Guest Service op 25 apr 2024
Dear Manuela, We sincerely appreciate you taking a few minutes of your valuable time to share your thoughtful feedback with us; the input from all our guests is of utmost importance.We regret to learn that your expectations were not exceeded during your stay. Please rest assured that our chefs are always ready to accommodate dietary preferences and special needs, using a wide range of high-quality ingredients for all culinary preparations. Our goal is to consistently deliver quality in our services and amenities.We are sorry to hear about your perception of our gastronomic offerings and food quality. While we cannot confirm that you experienced food poisoning from our products, we take your situation seriously. We would appreciate it if you could take a moment to provide more detailed feedback so that we can address and enhance our level of service.We regret not receiving a report of your discomfort during your stay to provide emergency medical assistance. We invite you to share more detailed comments to help us improve our services and ensure customer satisfaction in the future.We take our guests' concerns very seriously and hope to resolve any issues you may have experienced. Wishing you a speedy recovery.Warm regards,Guest Services

10/10 – Uitstekend

Enrique

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best customer service ever all staff we’re super nice
4 nachten verbleven in april 2024
Reactie van Guest Service op 21 apr 2024
Dear Enrique, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 – Uitstekend

Charity Lynn, Broken Arrow

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service was amazing! All employees were wonderful! The pool definitely needs to be redone, very outdated with latterrs for entry and exit.
5 nachten verbleven in april 2024
Reactie van Guest Service op 18 apr 2024
Dear Charity, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

10/10 – Uitstekend

Osvaldo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had left the Hilton due to an uncomfortable stay, when we arrived at Oleo the staff was so welcoming and made us feel like home. It’s very family friendly and a great place to relax and recharge. We stayed 5 nights and we are already planning our next visit in the fall. Highly recommend it.
5 nachten verbleven in april 2024
Reactie van Guest Service op 18 apr 2024
Dear Osvaldo, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely,Guest Service

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really awesome all inclusive resort that has it all! Kind & lovely workers! Delicious food! Beautiful views! Comfortable accommodations! & just a welcome friendly environment all together:)
5 nachten verbleven in april 2024
Reactie van Guest Service op 18 apr 2024
Dear Erica, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 – Goed

la shonda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was very clean, welcoming, and to be able to wake up and see the ocean daily was just amazing. The employees were very tentative, friendly, and prompt. Room wa ls just as described in the pictures on 3rd party sites as well as personal site. One thing that we would recommend is more entertainment. The resort has an activity calendar but there were no activities to be found after 20 mins of searching. I would recommend live entertainment or game nights for your visitors.
4 nachten verbleven in april 2024
Reactie van Guest Service op 15 apr 2024
Dear La Shonda, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 – Goed

Ellis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was friendly
6 nachten verbleven in februari 2024
Reactie van Guest Service op 15 apr 2024
Dear Ellis,Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

8/10 – Goed

Vergel Miller

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good, they can do better for their food
4 nachten verbleven in april 2024
Reactie van Guest Service op 15 apr 2024
Dear Vergel, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 – Goed

Naomiki

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ă‚čタッフぼæ–čがフレンドăƒȘăƒŒă§èŠȘ戇
1 nacht verbleven in april 2024
Reactie van Guest Service op 15 apr 2024
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6/10 – Redelijk

Ritesh Bhupendra

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
We stayed in the Inspira Ocean View room at this hotel. The room was fabulous, offering a picturesque view of the ocean. It provided access to a private beach, which was exceptionally clean. Although we encountered a few issues with the bathroom, they were promptly resolved once we notified the staff. The hotel boasts three restaurants; however, the vegetarian options were quite limited. Despite this, our overall stay was relaxing, and we thoroughly enjoyed our time here.
5 nachten verbleven in april 2024
Reactie van Guest Service op 14 apr 2024
Dear Ritesh, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

6/10 – Redelijk

RITESH

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Guest Service op 15 apr 2024
Dear Ritesh, Thank you for your visit and your rating.We hope to see you in the very near future.SincerelyGuest service

10/10 – Uitstekend

Ravikumar Girishkumar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property. Great ocean view and beach. Friendly staff. 24x7 service.
5 nachten verbleven in april 2024
Reactie van Guest Service op 15 apr 2024
Dear Ravikumar, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 – Uitstekend

heather

4 nachten verbleven in maart 2024

10/10 – Uitstekend

Alberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Service op 14 apr 2024
Dear Alberto, Thank you for your visit and your rating.We hope to see you in the very near futureKind regardsGuest service

8/10 – Goed

Melene

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice resort for relaxation. Kid-friendly, easy and quick to get around within the resort. No entertainment. The inspira treatment isn’t the same as when we first when in 2018. There’s not much value to this other than the room itself. Seems like everyone gets the same service so might as well save some $$ by not opting for inspira.
6 nachten verbleven in april 2024
Reactie van Guest Service op 14 apr 2024
Dear Melene, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

10/10 – Uitstekend

Mariz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Service op 14 apr 2024
Dear Mariz, Thank you for your visit and your rating.We hope to see you in the very near futureKind regardsGuest service

10/10 – Uitstekend

Yue

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Guest Service op 14 apr 2024
Dear Yue, Thank you for your visit and your rating.We hope to see you in the very near futureKind regardsGuest service

10/10 – Uitstekend

Colwyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a fantastic stay at Oleo. Food was great, we mostly ate at the buffet for our stay. Lots of variety of drinks, and a great coffee shop on site. We had a standard room with a King bed, and it was quite large, and the bathroom was very spacious. We enjoyed the time at the spa, I'd suggest checking it out when you're on the property. Beach was fantastic. Lots of seating and umbrellas, ocean water was great, lifeguards on staff full time. I'd certainly recommend Oleo if you're looking to book a trip to the Cancun area.
9 nachten verbleven in maart 2024
Reactie van Guest Service op 14 apr 2024
Dear Colwyn,Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

6/10 – Redelijk

Duwayne

Reisde met partner
Positief: Personeel en service, voorzieningen
The property was unique, but it need some renovation s.
3 nachten verbleven in april 2024
Reactie van Guest Service op 14 apr 2024
Dear Duwayne, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

8/10 – Goed

Marvin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff members were very nice and friendly, room was a bit dated.
5 nachten verbleven in april 2024
Reactie van Guest Service op 7 apr 2024
Dear Marvin, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

10/10 – Uitstekend

Obnier

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome views, food and drinks.
5 nachten verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Obnier, Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

10/10 – Uitstekend

OLUWATOSIN BABATUNJI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was just what I needed for my short and restful stay
I would definitely be back
3 nachten verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Oluwatosin, Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

8/10 – Goed

Amina

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really beautiful especially the ocean view
3 nachten verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Amina, Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service en voorzieningen
4 nachten verbleven in maart 2024
Reactie van Guest Service op 25 apr 2024
Dear Ryan, Thank you for staying with us and for your rating.We will be happy to have you in the near futureGuest service

10/10 – Uitstekend

Daniel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Staff are incredible and they go above and beyond to make you feel comfortable!
5 nachten verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Daniel, Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

10/10 – Uitstekend

Vikki

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful, clean, boutique hotel!!
5 nachten verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Vikki, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

6/10 – Redelijk

Jesus

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen
Its small so you can walk around the resort easily. But at the same time its too small dinning is ok. Night entertainment is not too appealing.
5 nachten verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Jesus, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

8/10 – Goed

Kyle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was excellent. Easy access to bigger tourist areas. Room was wonderful with a beach and street vise. Extra large bed, Housekeeping was very thorough. Beach was great. White sand, chairs available. Pool was nice but lacked enough chairs. The best part of the visit was the attentive, friendly staff. A few shout-outs to Raul at the bar. Sebastian, Adriana up front. I did not get the name of the server in the breakfast restaurant. She was wonderful. The only negative about the hotel would be lack of restaurant and bar choices. I would definitely stay again and recommend to others.
7 nachten verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Kyle, Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

8/10 – Goed

Aderimike Erioluwa

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
My friends and I really enjoyed our time at Oleo and we also really enjoyed the service we got from Tamara and the other concierge staff
5 nachten verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Aderimike, Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

10/10 – Uitstekend

Cecilia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Buena atencion muy comodo la comida muy bien excelente servicio al cuarto
1 nacht verbleven in maart 2024
Reactie van Guest Service op 7 apr 2024
Dear Cecilia, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

6/10 – Redelijk

Elefriede Edith, Stony Mountain

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Very dated in the rooms Staff are very good always trying to make sure that you get what you ask for Short of staff at times Supper was always cold in the buffet
8 nachten verbleven in maart 2024
Reactie van Guest Service op 30 mrt 2024
Dear Edith, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

6/10 – Redelijk

Enrique

4 nachten verbleven in maart 2024
Reactie van Guest Service op 21 apr 2024
Dear Enrique, Thank you for your visit and your rating.We hope to have you in the very near future.Guest service

10/10 – Uitstekend

Noemi

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, would stay here again.
3 nachten verbleven in maart 2024
Reactie van Guest Service op 29 mrt 2024
Dear Noemi, Thank you for your visit and your rating, we will be more than happy to have the honor of receiving you soon.Kind regardsGuest service

10/10 – Uitstekend

Geovanni

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
love this place
4 nachten verbleven in maart 2024
Reactie van Guest Service op 29 mrt 2024
Dear Geovanni, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 – Uitstekend

kelly

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Stuff was amazing. Very helpful and organized. Room service was excellent Hotel lack of variety in food choices, aside from buffet the other 2 restaurants werent that good.
4 nachten verbleven in maart 2024
Reactie van Guest Service op 29 mrt 2024
Dear Kelly, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

8/10 – Goed

Kodi

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Guest Service op 29 mrt 2024
Dear Kodi, Thank you for your visit and your rating, the entire Óleo family will be more than happy to receive you soonKind regardsGuest service

8/10 – Goed

TAYLOR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Food is average but for the price no complaints
3 nachten verbleven in maart 2024
Reactie van Guest Service op 29 mrt 2024
Dear Taylor, Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

6/10 – Redelijk

Raeanna M

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
We had a great stay overall. Food wasn’t the best, but the buffet was never bad! Pool area is small and chairs were limited, but a few drinks and some taking and you’ll fit yourself in. The beach front is superb! I’m not much of an ocean swimmer but even I went in! The bed was certainly the worst part, I don’t even know how to explain other than it was downright miserable lol. The property appears older and is showing its wear but appear to constantly be upgrading things as they go but some things need more attention than others. Overall I would probably stay here again for the right price, but wouldn’t be my go too spot.
5 nachten verbleven in maart 2024
Reactie van Guest Service op 29 mrt 2024
Dear Raeanna, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services