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Beoordelingen van Paseo del Sol Condohotel by Bric

4 out of 5
Paseo del Sol Condohotel by Bric
Avenida Xaman-Ha Mz. 12 LT.4 y 5, Fase II, Playacar, Playa del Carmen, QROO

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 79 van 133 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 133 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 133 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 133 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 133 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Sandra

Reisde met partner
We received an email from them as we landed at the Cancun airport to indicate our room wasn’t available, the replacement accommodations they offered looked in no way comparable. At least they quickly refunded our money but we were left to scramble to find another hotel during the cab ride from Cancun to Playacar. We’ve never had anything like this happen before!
7 nachten verbleven in januari 2024

10/10 – Uitstekend

Dan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was our 12th stay at Paseo Del Sol and as always we had a great Holiday. The staff make us feel at home every time.
8 nachten verbleven in april 2023

10/10 – Uitstekend

Dena

Reisde met familie
Positief: Netheid, comfort kamer
7 nachten verbleven in december 2022
Reactie van Bric Vacations op 5 jan 2023
Gracias por su puntuación, vuelva pronto

8/10 – Goed

Jesus

6 nachten verbleven in augustus 2022
Reactie van Bric op 26 aug 2022
Gracias por su puntuación, esperamos verlos pronto de nuevo

8/10 – Goed

Manuel, fontana

Reisde met familie
Positief: Voorzieningen
Great location and great service - the onsite team is favoulous - the giant roaches and we found a scopion on the kitchen if my son was bitten this could have turn out to be a nightmare- close to the jungle so it may be expected just know what you getting into - if you get freaked out by roaches and scopions this is not the properly for you. we have to constantly be on our guard my wife would not leave my kids to sleep on their own.
13 nachten verbleven in mei 2022
Reactie van Bric op 13 jun 2022
Hello, thank you for your comments, we will take them into account and do our best to improve them! In these seasons in these jungle areas there are usually a lot of insects, because somehow it is their habitat.

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pool is amazing/Clean. Community feels very safe, and Condo grounds are beautiful and quiet. You are walking distance from Playacar center great for shopping and eating.
6 nachten verbleven in april 2022
Reactie van Bric Vacations op 27 apr 2022
Gracias por sus comentarios, esperamos verlos pronto de nuevo!

8/10 – Goed

AGUSTIN

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Positive: secure, facilities in good shape, parking, location Opportunities: room was not cleaned during my stay
5 nachten verbleven in april 2022
Reactie van Bric Vacations op 18 apr 2022
Hi Agustin thanks for leaving us your comment, sorry for the misunderstanding, we do not offer the cleanings included in the rate, we do not advertise them in our services, but we were able to offer them, additionally! Glad everything else was perfect! We hope to have you back soon!

10/10 – Uitstekend

ANA LORENA

7 nachten verbleven in maart 2022
Reactie van Bric Vacations op 23 mrt 2022
Gracias! vuelva pronto!

10/10 – Uitstekend

Alfonso Figueroa, Chicago

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My family and I were so happy to stay at the paseo del sol. We were so excited about the apartment and the location of the property. We are so excited to come back to Paseo del sol to stay at..
6 nachten verbleven in november 2021
Reactie van Bric op 18 nov 2021
Gracias por sus comentarios, vuelva pronto!

8/10 – Goed

Miriam

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall we enjoyed our stay at paseo del sol, there was some miscommunication in the beginning regarding our late check in, but after that everything went well. The hotel is in a secured community which made us feel safe, and the beach and plaza were at walking distance. After getting our bracelets, it was very easy to go in and out of the community. We really liked that the condo we had was suitable for 6 people and had its own kitchen with all the utensils needed, which saved us some money from eating out. The pool at the condo is very nice, the water is pleasing and the area was kept pretty clean. If you're thinking of visiting playa del carmen with a big family, this is a very good place to stay at 👍
3 nachten verbleven in september 2021
Reactie van Bric op 17 sep 2021
Thanks for recommending us! Come back soon

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Affordable. 3 bedrooms/2 full bathrooms. Clean. Very friendly and always helpful staff! We asked for anything and it was in our room in minutes. They helped with phone calls in Spanish. Gave us advice about places we were going to. Can not praise them enough! Our condo was clean, spacious, and nicely decorated.
7 nachten verbleven in september 2021
Reactie van Bric op 14 sep 2021
Thanks for your recommendation, come back soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Our condo was very nice and clean. We arrived late Sunday night and one of the room air conditioners did not work and Paseo had staff fix it Monday morning. We so appreciate that. We had our own car and parking in the lot was no problem at all. All of Playacar is gated and it was quite difficult a few times getting back in, until we asked for a property bracelet, that we did not know we needed. After that, it was easy to get in and out of the gates. The pool is beautiful, except it was extremely warm. If you come to the Playa Del Carmen area during summertime, just beware the seaweed is a major problem, that cannot be helped. Overall, we had a nice stay.
6 nachten verbleven in augustus 2021
Reactie van Bric op 16 aug 2021
Muchas gracias por su comentario y buenas referencias, vuelva pronto!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
The condo location was great. Playacar is well protected and very safe to walk at any time. The apartment has all kitchen utensils, they also provide beach towels but that's it. All the faucets (especially showers) in the apartment are outdated. The best shower is at the terrace. The access to the public beach is about 5-7 min walk. Make sure you buy a beach umbrella as there is no natural shade on the beach. I thought we were going to have access to The Reef (as all the current residents seem to have) but we did not. The available pool is gorgeous but the water is warm most of the time. There is a person in the front desk from 10-5 pm. If your flight is earlier than the check in time, make sure you notify them ahead of time. Erika and Rebecca were amazing and responded to every question and needs we had.
10 nachten verbleven in juli 2021
Reactie van Bric op 29 jul 2021
Hola, gracias por recomendarnos! fue un placer hospedarle.Saludos

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location within a few minutes walk to the beach and fifth avenue. This is in a very safe gated community. They like the pool area to stay very quiet which can be challenging with a family. We mostly had the pool to ourselves. Overall, a lovely place!
7 nachten verbleven in juli 2021
Reactie van Bric op 26 jul 2021
Muchas gracias por sus comentarios y recomendaciones! Vuelvan pronto!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. The staff was very nice and knowledgeable about the area. The pool was clean and not crowded, though a bit warm. It's the Yucatan so there's not much they can do about that. The condo had laundry facilities which was great but no detergent or fabric softener provided. The condo had a full kitchen w/ dishwasher. We had a bit of trouble with the master bedroom AC but they tried to fix it. The compressor needs changing. I would recommend Paseo.
8 nachten verbleven in mei 2021
Reactie van Bric op 17 jun 2021
Hello, thank you for recommending us! come back soon!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
I love the secure location, distance to la Quinta and quietness of this place. What I really wasn’t too happy with was the communication. I would ask a question to the receptionist on site and they would just look at each other and reply with i don’t know.I found out I had access to the laundry room the day before leaving. I asked if there was a laundromat near by and then I was told I had the key to the laundry room that I didn’t even know they had. Other than that I like the secure location, knowing my kids are safe when they would go out for a walk.
7 nachten verbleven in juni 2021
Reactie van Bric op 17 jun 2021
Hello, thanks for your comments, we will do whatever it takes to improve it, glad you liked everything else! Come back soon

10/10 – Uitstekend

Jose

Reisde met een groep
Positief: Netheid, comfort kamer
Great Safe and Friendly Place
Very friendly and helpful staff. The place was clean and the area is extremely safe.
2 nachten verbleven in mei 2021
Reactie van Bric op 10 mei 2021
Gracias por sus comentarios! Vuelvan pronto!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worth the money. The AC isnt as strong as I would like it to be
4 nachten verbleven in maart 2020
Reactie van EAR op 18 mrt 2020
Hello, your comments help us improve every day! thank you very much and come back soon!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool was great. Exercise room was excellent. Front desk was nice. TV service not so good. internet worked well. Unit was excellent.
2 nachten verbleven in maart 2020
Reactie van EAR op 16 mrt 2020
Thank you very much for your comments! We hope to see you again soon!

8/10 – Goed

Natalia Nymann

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
dejligt sted
Det var rigtig fint. Rigtig fin service. Manglede at det måske var en restaurant tæt på stedet. Man skulle alligevel gå lidt. Eller med taxa. Hvilket også var økonomisk fint med sats priser i hele byen så man vidste man ikke blev snydt. Det er rigtig varmt i playa del Carmen men trods dette vil jeg sige at poolen var for kold. Det er vidst det eneste jeg kan sætte en finger på. Vi var afsted to familier og oplevelsescenter var rigtig god.
Vaskemaskine og tørretumbler
Køkkennet
En af soveværelserne
5 nachten verbleven in januari 2020
Reactie van Estefanía op 30 jan 2020
Hej tak, tak for at dele dine kommentarer og kommentarer til det uforholdsmæssige beløb. Vi håber, at du snart kommer tilbage!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2019
Reactie van Estefanía op 7 dec 2019
Gracias por sus comentarios! Saludos

10/10 – Uitstekend

DiegoCortazar, Somerton Az

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
6 nachten verbleven in november 2019
Reactie van Estefanía op 4 dec 2019
Hola, gracias por sus comentarios! Esperamos vuelvan pronto!

10/10 – Uitstekend

Jesús Humberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019
Reactie van Estefanía op 29 aug 2019
Jesús, Agradecemos mucho sus comentarios y esperamos verlos pronto de nuevo! Saludos Cordiales

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Las instalaciones son muy comodas y el personal muy amable... La piscina esta grande y cuenta con chapoteadero. Esta ubicado en una excelente zona, las areas del alrrededor estan padrisimas. Esta cerca de la playa, centros comerciales y la quinta avenida.
7 nachten verbleven in juli 2019
Reactie van Estefanía op 3 aug 2019
Como siempre agradecemos mucho sus comentarios! Esperamos vuelvan pronto! Saludos

10/10 – Uitstekend

Brandy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best place in Playa Carmen to stay!!
I forgot the main gentleman that opens the gate but he was awesome. Very friendly and always willing to help when we had questions. Yvonne was wonderful. She was awesome with helping and answering all of our questions. She goes above and beyond her job to help you. My only complaint was how hard the beds were. Some may enjoy hard beds but our mattress at home is soft so we didn't sleep very well in the beds. Only complaint though and that is more of a preference. We enjoyed the location, we felt safe. The condos are beautiful. You have everything you need. Great location to other sites. Staff is super and wonderful. I will definitely be staying here again on future trips.
4 nachten verbleven in mei 2019
Reactie van Estefanía op 13 mei 2019
We are very happy to make the travel experience what you expected and more! Thanks for your comments! We will send our staff your gratifications. And of course, we hope to see you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and Yvonne is incredible. Our go to place in playa Del Carmen
8 nachten verbleven in april 2019
Reactie van Estefanía op 3 mei 2019
Hello we are happy that you had an excellent stay with us, we will send your comments and thanks to our staff. We hope to see you soon Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
todo estuvo excelente, muy contentos quedamos. Lo recomendamos a todos
5 nachten verbleven in april 2019
Reactie van Estefania op 3 mei 2019
Estamos muy felices de que hayan disfrutado sus vacaciones con nosotros, esperamos vuelvan pronto. Gracias por sus comentarios!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Big rooms, nice furnishings, nice pool, good services. Close to beach, downtown, close to xcrate and xplor. Will choose it again
3 nachten verbleven in april 2019
Reactie van Estefanía op 10 apr 2019
Hi! Thanks for your comments! We hope to see you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful pool. Porches were enjoyable. Well furnished. Short walk to the beach.
3 nachten verbleven in februari 2019
Reactie van Estefania op 24 feb 2019
Agradecemos mucho sus comentarios. Esperamos vuelvan pronto!

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in januari 2019
Reactie van Estefania op 23 jan 2019
We hope you come back soon! Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing facility, amazing location Only issue is when looking on google maps look up Paseo Del Sol not the address
7 nachten verbleven in januari 2019
Reactie van Estefanía op 16 jan 2019
We appreciate your comments, we will be working to improve every day. We hope they come back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is in a beautiful setting and it’s very peaceful. Huge pool! Practically empty all the time. Our condo was well furnished and spotless. It’s a 15 minute walk to the action of 5th ave. The beach is also a short walk. Highly recommend this place!
4 nachten verbleven in januari 2019
Reactie van Saludos op 13 jan 2019
Agradecemos mucho sus comentarios, esperamos vuelvan pronto!

10/10 – Uitstekend

Hilde

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location for a family holiday
We got top floor apartment with roof terrace. The standard was great, nice and helpful staff and a quiet and safe atmosphere for the kids
11 nachten verbleven in december 2018
Reactie van Estefania op 8 jan 2019
Thanks for your comments! We hope you come back soon!

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Property needs to be updated! We got there and somethings were broken or not working, like the shower handle, TV cable amongst other things. Main table can end fixed it on a timely manner. Husband got stuck in elevator as well.
10 nachten verbleven in december 2018
Reactie van Estefania op 27 dec 2018
Hello Thank you for sharing your comments, we are very sorry for all the inconveniences that have had to happen, we will be reviewing the situation as soon as possible. Thank you so much

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Self catering home from home. From the moment we stepped out of the cab we were welcomed and assisted. Our room was serviced as expected, all areas we're beautifully presented.
12 nachten verbleven in oktober 2018
Reactie van Estefanía op 2 dec 2018
Gracias! Esperamos regresen pronto!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente lugar, todo súper limpio, disponible, gran espacio, alberca de gran tamaño y limpia, definitivamente regresaría muchas veces más
3 nachten verbleven in oktober 2018
Reactie van BRIC TEAM op 25 okt 2018
Muchas gracias por tus comentarios , esperamos verte pronto de regreso.

10/10 – Uitstekend

Samir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfectly nice
We had a great experience in Paseo del sol , friendly respecting stuff and great/clean condo. Will definitely choose this place again if we come back to Playa del carmen.
5 nachten verbleven in september 2018
Reactie van BRIC TEAM op 25 sep 2018
Hola Samir ; Thank you so much for your comments , we would love to see you soon!!!! we really apreciate you took your time to share your experience with us!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2018
Reactie van BRIC TEAM op 30 aug 2018
thank you for the comments , we hope to see you soon!

10/10 – Uitstekend

Jessica, Las Vegas

Positief: Netheid, personeel en service en comfort kamer
The property and the service were amazing , they were very friendly, the only no no , was our Condo, the tv didn’t work, the blinds were broken so we couldn’t open all , the light ducks but other than that , the Condo was beautiful and comfortable, they provide everything to have a great vacation .
5 nachten verbleven in augustus 2018
Reactie van BRIC TEAM op 28 aug 2018
Hola Jessica; Thank you so much for sharing your experience with us! we will check with our staff the situation with the TV , and the blinds also , we hope to see you soon at Paseo del Sol

6/10 – Redelijk

M, Florida

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was ok, could of been better.
4 nachten verbleven in juli 2018
Reactie van BRIC TEAM op 24 jul 2018
Dear M, Thank you so much for your comments, we will share this with our staff to improve all our services.

8/10 – Goed

DD, Atlanta, GA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay!
Staff is amazing! Rooms are huge, pool is lovely, immaculate property with lots of walk to areas and a night life. Area is very secure and has security at all entrances. Yvonne is the best ans has the best personality and always provided great restaurant recommendations. Easy to grab a taxi $5-6 each way.
6 nachten verbleven in juni 2018
Reactie van BRIC TEAM op 6 jul 2018
Hola DD, Thank you so much for your comments , we are very happy to know you had a great experience with us! we hope to see you soon at Paseo del Sol, thank you once again for taking some time to share your stay with us! we really apreciate it.

10/10 – Uitstekend

Adriana, Maryland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente hotel con comodidad y belleza natural
El hotel tiene excelentes instalaciones, que ofrecen verdaderamente confort, tranquilidad y la comodidad de encontrar actividades turísticas a 10 minutos caminando o en auto. Ademas cuenta con un excelente equipo de servicio y calidad. Las areas naturales alrededor de este hotel son verdaderamente hermosas
6 nachten verbleven in juni 2018
Reactie van BRIC TEAM op 3 jul 2018
Hola Adriana ; Muchas gracias por tu retroalimentacion tan completa , vamos a compartir esta con todo nuestro equipo para mejorar nuestros servicios en beneficio de todos nuestros huespedes, esperamos tenerles pronto de regreso.

10/10 – Uitstekend

Fernanda, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay with family. Ivonne was awesome to work with and arranged everything we needed. Close to the beach and 5th avenue! We had a great time
9 nachten verbleven in juni 2018
Reactie van BRIC TEAM op 20 jun 2018
Hola Fernanda; Thank you so much for your comments! we really apreciate them! we hope to see you very soon at PASEO DEL SOL!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent accommodations. Safe, clean and beautiful pool. Walking distance to everything.
6 nachten verbleven in maart 2018
Reactie van BRIC TEAM op 29 mrt 2018
Thank you so much for your comments ,we hope to see you soon in Playa del Carmen . regards;

10/10 – Uitstekend

Alessandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Estadia maravilhosa
Foi tão boa a estadia que cancelamos a reserva em Cancun para ficarmos mais tempo no Paseo del Sol. O condomínio é super familiar, a piscina linda e a uma quadra da praia. O apartamento é super confortável. Tem duas suítes e uma cozinha totalmente equipada. Na sacada tinha churrasqueira. As pessoas eram super atenciosas e faziam o possível para solucionar qualquer questão.
8 nachten verbleven in januari 2018
Reactie van BRIC TEAM op 23 mrt 2018
Dear Akessandra ; Thank you so much for your comments , we hope to see you soon in Playa del Carmen . regards;

10/10 – Uitstekend

Cortez Family, Wyoming

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Condo For off beach location.
We usually do the All-Inclusive resorts, but decided to try a condo out this time. We were impressed with the property and Yvonne who was great at checking us in and informing us about what to do around the area. We definitely felt safe and security was always around entrance for assisting us to catch a taxi or just for some questions. The Reef Resort only allowed 4 people to go through their facility so I just walked 300 feet northeast on the street of the condo then went south on a side street, then through a short walking trail to gain access to the beach where i met up with my family. Overall it was a great experience.
3 nachten verbleven in november 2017
Reactie van BRIC TEAM op 30 jan 2018
Dear Mr. Cortez; Thank you so much for your feedback, we will share this infromation with all our staff in order to improve all our services , we really hope to see you back in Paseo del Sol !

8/10 – Goed

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great condo.
Good location Great condo. Very Clean
4 nachten verbleven in december 2017
Reactie van BRIC TEAM op 30 jan 2018
Thank you Joseph for your comments! we hope to see you soon!

10/10 – Uitstekend

James, San Diego, CA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrific Condo Near the Beach in Playa Del Carmen
We stayed in a very comfortable 3 bedroom condo with a large, spacious floor plan for our family of 5. There is a nice pool on the premises. We had beach access from across the street and downtown Playa Del Carmen was just minutes away. The staff was very friendly and helpful, especially Ivonne M. She gave us lots of great tips on must see and things to do along with some locals only places to eat and places to go. She was TERRIFIC!!! We loved the place and would definitely stay there again.
5 nachten verbleven in juli 2016
Reactie van Abril Lebrija op 24 nov 2017
James, thank you for your warm review! We are happy to know you had a great stay with us. All staff work hard to be of assistance and are pleased to know we are nailing it! And you are right, we are looking forward to having you back with us soon!

8/10 – Goed

Brian, Montreal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet, safe location minutes away from everything
We were pleasantly surprised by our spacious, clean two-bedroom condo at Paseo Del Sol. The kids loved the pool and we were only 10 minutes away from the public beach. We were also provided with free daily 4-person access to the Reef Resort's beach (including umbrella and chairs), which was only 5 minutes away. Playa del Carmen was a leisurely 15 minute walk away through Playacar, our gated community. On the way, you can see beautiful villas, a few small Mayan ruins, and lots of jungle. In our rooms, we were provided with towels and water for our whole stay. The kitchen was fully equipped. The room was cleaned once during our week stay, which was sufficient.Our room also included a large rooftop terrace with a great view. This location is ideally located for day trips to Tulum, many cenotes, and Chichen Itza. The staff was very polite and helpful. The front desk closed at 6 pm on most days, but Ivonne was available by phone whenever we needed something.
7 nachten verbleven in augustus 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful, clean and secure
We had a great 9-day stay at Paseo Del Sol. The hotel is conveniently located in the gated community of Playacar within walking distance of 5ta Avenida and many nice restaurants and various local attractions. Our condo was clean and spacious with its own laundry which worked out great for our family of 5. Our kids loved the pool! It was not very crowded, and we enjoyed the privacy. The staff are very friendly, helpful and accommodating. I would recommend this place to anyone, and I will definitely stay here again on my next trip to Playa!
9 nachten verbleven in juli 2017