Dear Shantel,Thank you for this glowing review of Hotel Bardo! Your kind words about every aspect of your stay, from the warm welcome to the unforgettable experience, truly mean a lot to our entire team.We strive to create exceptional experiences for our guests, and reading that we achieved this for you is incredibly rewarding. We're particularly delighted to hear you found the check-in process seamless, the room immaculate and luxurious, and the staff going above and beyond. Hospitality is at the heart of Hotel Bardo, and it's wonderful to know our team exceeded your expectations.Whether it was recommending delicious dining options or arranging convenient transportation, it sounds like our staff played a key role in making your stay truly enjoyable. We will be sure to share your kind words with them – recognition like this is a great motivator!We're also happy to hear you found the hotel's facilities, including the pool and spa, to be top-notch. These areas are designed to provide a serene and rejuvenating experience, and we're glad they served as your perfect retreat after exploring the area."Unforgettable" is exactly the kind of experience we aim to create at Hotel Bardo! We can't wait to welcome you back for another unforgettable stay in the future.In the meantime, is there anything we can do to share more about Hotel Bardo or help you plan your next visit?Thank you again for your fantastic review!Sincerely,The Hotel Bardo Team

Dear Christy,Thank you for your wonderful review of Hotel Bardo! We are so happy to hear that our hotel provided the perfect environment for you to reconnect and clear your mind.The "luxury jungle" ambiance and cool views you mentioned are exactly what we strive to create – a tranquil escape nestled amidst the beauty of nature.We're also delighted to hear that our staff was great! Our team takes pride in providing exceptional service and ensuring our guests have a relaxing and enjoyable experience. Your kind words will be shared with them.We appreciate you highly recommending Hotel Bardo! Knowing we helped you find peace and clarity is incredibly rewarding. We look forward to welcoming you back someday soon, perhaps to explore more of the unique experiences Hotel Bardo has to offer.In the meantime, is there anything we can do to help you plan your return visit?Sincerely,The Hotel Bardo Team

Dear Shahar,Thank you for awarding Hotel Bardo a perfect 5 out of 5 stars on Expedia! We are absolutely thrilled that you had an exceptional experience at our hotel.A perfect score is incredibly rewarding and lets us know we're achieving our goal of providing unforgettable stays for our guests. We truly appreciate you taking the time to share your positive feedback!Sincerely,The Hotel Bardo Team

Dear Ortal,Thank you for your incredible review of Hotel Bardo! It truly warms our hearts to hear that everything about your stay, from the staff and the hotel itself to the food, was beyond amazing.We strive to create an exceptional experience for all our guests, and knowing we achieved that for you is incredibly rewarding. Your kind words about our staff, the hotel, and the food mean the world to us.We are so happy you will be back for sure! We look forward to welcoming you back to Hotel Bardo soon and creating another unforgettable experience for you.In the meantime, is there anything we can help you with in planning your return trip?Sincerely,The Hotel Bardo Team

Dear Marcelo,Thank you for your fantastic review of Hotel Bardo! It truly warms our hearts to hear that you had a wonderful experience with our entire team.We are thrilled that our chef was able to create memorable meals for you, and that our bartenders provided exceptional service. A special shout-out to our hostess for exceeding your expectations! We are so lucky to have such a dedicated and talented staff.Knowing you'll definitely be visiting again is the best compliment we could ask for! We look forward to welcoming you back to Hotel Bardo soon.Sincerely,The Hotel Bardo Team

Thank you, Brandon, for your wonderful review! We're thrilled to hear that you had an amazing time at Bardo in Tulum. It's fantastic to know that you enjoyed our property, the attentive staff, and the delicious food. Your recommendation means a lot to us. We hope to welcome you back soon for another peaceful getaway!

Thank you for your kind review! We're delighted to hear that you enjoyed your stay at Bardo. If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you, Larry Heath, for your wonderful 5 out of 5 rating for Hotel Bardo on Expedia! We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience with us. Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. Safe travels, and we look forward to hosting you again soon!

Thank you, Tory, for your excellent review! We're delighted to hear that you had a fantastic experience with us. Your satisfaction is our priority, and we look forward to welcoming you back soon for another memorable stay. If you have any future travel plans, don't hesitate to reach out to us. Safe travels!

Dear Matt,Thank you for this fantastic review of Hotel Bardo! We are thrilled to hear that you had such a seamless and relaxing stay with us.It sounds like our team members Jay, Maria, and Julian truly went above and beyond to make your experience enjoyable. We are so grateful to have such dedicated staff who are passionate about creating exceptional guest experiences.We're also delighted you enjoyed the unique ambiance of Hotel Bardo. The wonderful scent you mentioned is a result of our commitment to using natural elements throughout the property. We're happy to hear the villas were clean, the food was excellent, and that you encountered minimal bugs – all essential for a tranquil escape!Your recommendation to relax in our jungle paradise with our amazing staff means the world to us. We look forward to welcoming you back to Hotel Bardo again soon!Sincerely,The Hotel Bardo Team

Dear Courtney,We're overjoyed to hear that you had an amazing experience with us! Thank you for taking the time to share your feedback. It means the world to us. We look forward to welcoming you back for more amazing moments in the future!The Team at Hotel Bardo

Dear Jonathan,Thanks for the awesome Expedia review! We're glad you enjoyed the warm welcome, helpful staff, and relaxing atmosphere.Perhaps next time, explore the Mayan ruins or indulge at our spa!Thank you & see you soon,The Hotel Bardo Team

Dear Carl Philippe,Thank you so much for taking the time to leave a 5-star review on Expedia! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,The Team at Hotel Bardo

Dear Safia,Thank you for celebrating your husband's 40th with us! We're thrilled you enjoyed your stay and appreciate your kind words, especially for Leo. We'll be sure to share them!Can't wait to welcome you back for another unforgettable experience. Let's plan something special for your husband's next milestone!Thank you again for choosing Bardo!Sincerely,The Bardo Hotel Team

Dear Nathan,Thank you for taking the time to share your feedback about your recent stay at Hotel Bardo. We're happy to hear you enjoyed the amenities and the property itself. We strive to create a beautiful and relaxing environment for our guests.However, we are deeply concerned to learn about your experience with the staff. We take guest satisfaction very seriously, and it's disappointing to hear that you and other guests felt unwelcome by our team. This is not the standard we set for ourselves, and we apologize for falling short of your expectations.We would appreciate it if you could share more details about your interactions with the staff. This will help us identify any areas where we need to improve our training and ensure that all guests feel welcome and respected.We value your feedback and hope that you will give us another chance to demonstrate our commitment to providing exceptional service. We are confident that we can turn your experience into a positive one.Sincerely,The Hotel Bardo Management Team

Dear Gina,We were deeply saddened to read about your recent experience at Bardo Hotel. We understand your frustration and take your concerns very seriously. The safety and security of our guests is our top priority, and we are incredibly sorry to hear that you did not feel safe during your stay.We have immediately launched a thorough investigation into this incident, including reviewing security footage and interviewing staff members. We are committed to finding answers and ensuring that appropriate action is taken.We would like to invite you to contact us directly to discuss this matter further and explore potential solutions. We are available to answer any questions you may have and provide any support we can during this difficult time.Thank you for bringing this issue to our attention. We appreciate your feedback and are committed to learning from this experience to improve the safety and security of our guests in the future.Sincerely,The Management Team at Hotel Bardo

Dear Ruihong ,Thank you for sharing your feedback about your stay at Bardo. We appreciate your honesty and want to address your concerns.We understand the last stretch of the road to Bardo can be unpaved and challenging, especially during rain. We're actively working on improving the access road and apologize for any inconvenience it caused.We're also truly sorry for the confusion regarding breakfast. Breakfast is indeed included in all our room rates, and we should have communicated that clearly during your check-in. We've reviewed our procedures to ensure this doesn't happen again.Thank you for bringing this to our attention. We value your feedback and are committed to improving the guest experience at Bardo. We hope you'll consider giving us another chance and experience the true Bardo hospitality.Warmly,The Bardo Team

Estimado Tomas,Nos alegra mucho saber que su estadía en el Hotel Bardo fue una experiencia única y extraordinaria!Estamos muy orgullosos de que haya disfrutado de nuestro ambiente, que combina la selva tropical con un diseño moderno y elegante. También nos complace saber que quedó impresionado con su habitación, que cuenta con una ducha exterior y una piscina privada.La atención al cliente es una de nuestras principales prioridades, y nos esforzamos por brindar un servicio excepcional a todos nuestros huéspedes. Su comentario nos alienta a seguir trabajando duro para ofrecer una experiencia inolvidable a todos nuestros visitantes.Gracias nuevamente por su opinión. Esperamos tener la oportunidad de recibirlo nuevamente en el Hotel Bardo!Atentamente,El equipo del Hotel Bardo

Dear Sabir,Thanks for your honest feedback about Bardo! We're thrilled you enjoyed your stay overall, but understand your points about the plunge pool, lighting, and location.We're sorry the plunge pool wasn't ideal in December. We're exploring heating options for cooler months and alternative poolside activities.We appreciate your feedback about the room's lighting. We're looking at ways to offer more light control, like adjustable fixtures or window treatments.Regarding location, we know Bardo's peaceful retreat is away from the city center. We'll explore improving our shuttle service or partnering with local transportation providers for more cost-effective options.Thank you for choosing Bardo and sharing your valuable insights. We're committed to improving and hope you'll consider giving us another chance!Sincerely,The Bardo Team

Dear April,Thank you so much for your incredible 4-star review! It truly makes our day to hear that you enjoyed your stay with us. We strive to provide every guest with an exceptional experience, and your 4 star review is a testament to our efforts. We hope to welcome you back soon to create more lasting memories.Warmly,The Hotel Bardo Team

Dear Albert,Thank you so much for your incredible 4-star review! It truly makes our day to hear that you enjoyed your stay with us. We strive to provide every guest with an exceptional experience, and your 4 star review is a testament to our efforts. We hope to welcome you back soon to create more lasting memories.Warmly,The Hotel Bardo Team

We're absolutely thrilled to hear about your fantastic experience at Hotel Bardo! Thank you so much for taking the time to share your glowing review. Providing top-notch service and creating memorable stays for our guests is always our priority, and we're delighted to see that reflected in your feedback. We hope to have the pleasure of welcoming you back for another exceptional stay soon!

Dear Robert,Thank you so much for your incredible 5-star review! It truly makes our day to hear that you enjoyed your stay with us. We strive to provide every guest with an exceptional experience, and your 5 star review is a testament to our efforts. We hope to welcome you back soon to create more lasting memories.Warmly,The Hotel Bardo Team

Dear Robert,Thank you so much for your incredible 5-star review! It truly makes our day to hear that you enjoyed your stay with us. We strive to provide every guest with an exceptional experience, and your 5 star review is a testament to our efforts. We hope to welcome you back soon to create more lasting memories.Warmly,The Hotel Bardo Team

Dear Porscha,Thank you for taking the time to share your review of your recent stay at Bardo. We appreciate your feedback and are always looking for ways to improve our guest experience.We understand that Bardo is not located directly on the beach, and this may be a deciding factor for some guests. However, we also take pride in our hotel's tranquil jungle setting, which offers a relaxing and secluded retreat from the bustling tourist areas. We also offer a complimentary shuttle service to the beach for our guests' convenience.We appreciate your understanding and hope that you will consider staying with us again in the future.Sincerely,The Bardo Team

Dear Michael H,Thank you so much for your wonderful review of your stay at Hotel Bardo! We are thrilled to hear that you had such a positive experience and that you enjoyed the quiet and serene atmosphere of our hotel.We are delighted that you found our hotel to be a peaceful oasis away from the hustle and bustle of everyday life. We strive to create a tranquil environment where our guests can relax and rejuvenate, and we are so glad that we were able to achieve that for you.We appreciate you taking the time to share your kind words about Bardo. We hope to welcome you back soon!Sincerely,The Hotel Bardo Team

Dear Demetri,Thank you for your honest and detailed review of your recent stay at Bardo. We appreciate you taking the time to share your thoughts and experiences with us.We are glad to hear that you had a good overall experience and enjoyed many aspects of your stay, including the food, staff, and main pool. We are also happy to hear that the staff was helpful in suggesting and planning excursions for your trip.We understand your concerns about the bugs in your first room. We apologize for any inconvenience this caused you. We do our best to prevent bugs from entering the rooms, but it is sometimes impossible to completely eliminate them, especially in the jungle environment. We are glad that you were able to switch rooms and that you did not have any further issues with bugs.We appreciate your feedback about the need to dispose of toilet paper in the garbage instead of flushing it. This is a common practice in Mexico due to the septic systems in place. We will make sure to include this information in our guest welcome materials.We apologize for the inconvenience of not having an ATM on the resort. We understand that this can be frustrating, especially when you are in a foreign country. We do have a partnership with a local ATM provider, and we are working on installing an ATM on the property in the near future.We appreciate your feedback about the size of the pools in the villas and the sectional in the living area. We will take this feedback into consideration when we are making renovations to the villas in the future.Thank you again for your feedback. We are always looking for ways to improve our guest experience, and your insights will help us to do so. We hope that you will consider staying with us again in the future.Sincerely,The Hotel Bardo Team

Dear Onyekachukwu, Thank you so much for your lovely review of your recent stay at our hotel. We are pleased to hear that you had such a positive experience, and that you were so impressed with our accommodations. We hope to have the opportunity to welcome you back to our hotel soon. Warm regards, Hotel Bardo, Tulum

Dear Blair,Thank you for your wonderful review on Expedia! We're thrilled to hear that you enjoyed our comfortable rooms, friendly staff, and amenities. We hope to welcome you back again soon!Regards,Hotel Bardo

Dear Michael, Thank you so much for your lovely review of your recent stay at our hotel. We are pleased to hear that you had such a positive experience during your stay with us. We hope to have the opportunity to welcome you back to our hotel soon. Warm regards, Hotel Bardo, Tulum

Dear Michelle, Thank you so much for your lovely review of your recent stay at our hotel. We are pleased to hear that you had such a positive experience during your stay with us. We hope to have the opportunity to welcome you back to our hotel soon. Warm regards, Hotel Bardo, Tulum

Dear Muhammad, Thank you so much for your lovely review of your recent stay at our hotel. We are pleased to hear that you had such a positive experience, and that you were so impressed with our accommodations. Our team is passionate about providing our guests with the best possible service, and they are always happy to go the extra mile to make sure that everyone has a memorable stay. We hope to have the opportunity to welcome you back to our hotel soon. Warm regards, Hotel Bardo, Tulum

Dear Mohammed, Thank you so much for sharing your positive experience with us! It gives us great joy to read that we were able to give you a memorable one time with us here at Bardo. We are especially pleased that you enjoyed our hotels amenities, ambiance, and that our staff exceeded your expectations. We do invite you to stay with us your next visit to Tulum. Warmest regards, Hotel Bardo

Dear Jamal, thank you for sharing your feedback! We are so glad you had an amazing stay with us and that our staff exceeded your expectations. Your comments are extremely valuable to us as we strive to improve with every stay. We invite you to come back to us on your next visit to Tulum! Kind regards, Hotel Bardo

Dear Denzel,Thank you for your glowing review of your recent stay at our hotel. We are thrilled to hear that you had such a positive experience, and that you were so impressed with our accommodations and our amenities.We take great pride in offering our guests a truly unforgettable experience, and it means the world to us to know that we were able to achieve that for you. We are especially grateful for your kind words about our staff. Our team is passionate about providing our guests with the best possible service, and they are always happy to go the extra mile to make sure that everyone has a memorable stay.Warm regards,Hotel Bardo, Tulum

Dear Catamara,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are sorry to hear that you had a less than positive experience.We take your feedback very seriously and we appreciate you bringing these issues to our attention. We have investigated the matter and we have taken steps to address the concerns you have raised.In the meantime, if you have any further questions or concerns, please do not hesitate to contact us.Warm regards,Hotel Bardo, Tulum

Dear Celeste, Thank you so much for sharing your positive experience with us! It gives us great joy to read that we were able to give you a memorable one time with us here at Bardo. We are especially pleased that you enjoyed our staff thoroughly exceeded your expectations. Your comments are extremely valuable to us as we strive to improve with each and every stay. We value guests like yourself who gives us reasons to continue to excel in creating an exceptional location for our esteemed clientele to fully enjoy. We look forward to you next visit with us here and please do not hesitate to reach us to us directly when booking your next trip! With the upmost regards, Hotel Bardo

Caro Alessandro, grazie per aver condiviso il tuo feedback! Siamo davvero felici di aver potuto regalarvi un soggiorno indimenticabile! I tuoi commenti sono estremamente preziosi per noi poiché ci sforziamo di migliorare ad ogni soggiorno. Ti invitiamo a tornare da noi alla tua prossima visita a Tulum! Cordiali saluti, Hotel Bardo

Dear Alexis, Thank you for sharing your wonderful feedback! We value guests like yourself who gives us reasons to continue to excel in creating an exceptional location for our guests' to fully enjoy. We do invite you to return to us upon your next visit to Tulum! Warmest regards, Hotel Bardo

Dear Shaina, Thank you for sharing your wonderful feedback! We are pleased that we were able to grant you a memorable stay and that our staff exceeded your expectations. We value guests like yourself who gives us reasons to continue to excel in creating an exceptional location for our guests' to fully enjoy. We do invite you to return to us upon your next visit to Tulum! Warmest regards, Hotel Bardo

Dear Casandra, Thank you so much for sharing your positive experience with us! We do invite to stay with us again during your next visit to Tulum. Warm regards, Hotel Bardo

Dear Tremain, Thank you for sharing your wonderful feedback! We do invite you to return to us upon your next visit to Tulum! Warmest regards, Hotel Bardo

Dear Roberto, Thank you for giving us 8 out of 10. We do invite you to return to us upon your next visit to Tulum! Warmest regards, Hotel Bardo

Dear Kiesha, Thank you for sharing your wonderful feedback! We are happy to read that we were able to grant you a memorable stay. We value guests like yourself who gives us reasons to continue to excel in creating an exceptional location for our guests' to fully enjoy. We do look forward to your next visit with us here in Tulum! Warmest regards, Hotel Bardo

Dear Danielle, Thank you for sharing your wonderful feedback! Your comments are extremely valuable to us as we strive to improve with each and every stay. We are happy to read that we were able to grant you a memorable stay so much so that you did not have to leave our premises. We value guests like yourself who gives us reasons to continue to excel in creating an exceptional location for our guests' to fully enjoy. We do invite you to return to us upon your next visit to Tulum! Warmest regards, Hotel Bardo

Dear Jon, Thank you so much for sharing your positive experience with us! It gives us great joy to read that we were able to give you a memorable one time with us here at Bardo. We are especially pleased that you enjoyed our hotels amenities, ambiance, cuisine and that our staff thoroughly exceeded your expectations. Your comments are extremely valuable to us as we strive to improve with each and every stay. We value guests like yourself who gives us reasons to continue to excel in creating an exceptional location for our esteemed clientele to fully enjoy. We do invite you to stay with us upon your next trip to Tulum. With the upmost regards, Hotel Bardo

Dear Trent, Thank you for sharing your 10 out of 10 review! We do invite you to return to us upon your next visit to Tulum! Warmest regards, Hotel Bardo

Estimada Jenniffer, Gracias por compartir sus maravillosos comentarios! Nos complace leer que pudimos brindarle una estadía memorable. Te invitamos a regresar con nosotros en tu próxima visita a Tulum! Saludos cordiales, Hotel Bardo

Dear Lourdz Bienca, Thank you so much for sharing your positive experience with us! It gives us great joy to read that we were able to give you a memorable one time with us here at Bardo. We value guests like yourself who gives us reasons to continue to excel in creating an exceptional location for our esteemed clientele to fully enjoy. We do invite you to stay with us upon your next trip to Tulum. With the upmost regards, Hotel Bardo

Dear Derrick, Thank you for giving us a review. We do invite you to return to us upon your next visit to Tulum! Warmest regards, Hotel Bardo