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Beoordelingen van Hotel Holistika

3 out of 5
Hotel Holistika
Av. 10 Sur Lote 4, Zona 11, Manzana 902, Tulum, QROO

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 93 van 123 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 123 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 123 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 123 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 123 beoordelingen" "

9,4/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best ever! Would reccomend it to everyone gling to Tulum!
3 nachten verbleven in maart 2019
Reactie van Leo Ortiz op 13 jul 2020
Thank you very much for your feedback, we really appreciate it. We hope to have you again in the future. Good vibes.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a peaceful stay and amazing workshops. Highly recommended to try as many as possible
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Joc Yee

Muy bonito y tranquiliza. Bien holistica.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Kerstin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolles Hotel mit vielen Yogaangeboten und Aktivitäten. Das Personal an der Rezeption und im Wellnessbereich sind super freundlich, hilfsbereit und kompetent. Die Anlage liegt Mitten im Wald, sehr abgelegen, dafür ruhig und traumhaft schön. Die Poollandschaft ist toll gestaltet.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Maria

Positief: Staat van de accommodatie en faciliteiten
Amazing
2 nachten verbleven in maart 2024

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Kattarina, New York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, welcoming space with classes and activities to enjoy. I will definitely come back to stay again!
2 nachten verbleven in januari 2024

10/10 – Uitstekend

melissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Lesly, Bradenton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The minute you walk in you see how serene and beautiful the place is! You really do feel like you're out on the jungle somewhere. Front desk was so friendly and attentive. They always helped me get a taxi. They have plenty to do on site so you could spend all your time there. Their on site vegan/veg restaurant Tierra is delicious but SLOW. Waited a while to get a menu then I had to ask 4 times to get my check and box. They still forgot my box so I had to get up and ask AGAIN. The discouraged me from going again. They also have a boutique, a vegan snack shop, a cute smoothie bar with swings. I also took a Yoga class inside their dome and the place itself was gorgeous!! The yoga class was also healing and made cry tears of joy. I stayed in their beehive doors and it was great! Clean and quiet. Plenty of showers and toilets, I never had to wait. They give you 2 lockers and have a gallon of filtered water to fill up your water bottles. I was also able to walk about 15 mins to a nearby collectivo stop that took me to El Centro. 5 mins walking there's a few eateries and an Oxxo convenience store

10/10 – Uitstekend

Prashanth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a gorgeous place with excellent staff and great food. The front desk was kind, courteous, and helpful - shout out to Aida, Lena, and Sofia! Isabel's yoga class was outstanding. I'll come back. Everyone at the restaurant was terrific as well. The restaurant menu seemed innovative but needed to be more wholesome and diverse. I got stomach cramps after eating one night, but I am unsure if that was because of the cheese or the dessert. Nevertheless, I enjoyed the food; it was healthier and tastier. I wish they had some authentic Mexican food options.
5 nachten verbleven in december 2023

10/10 – Uitstekend

Raquel

This place is absolutely magical and perfectly zen. All the staff are so helpful and excellent with communication. I will definitely come back here.
5 nachten verbleven in november 2023

10/10 – Uitstekend

Annie

3 nachten verbleven in november 2023

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2023
Reactie van Holistika Reception op 25 nov 2023
Hello Paul, Thank you for your good comments. We are very glad to know you had a pleasant stay, hope to see you soon.

10/10 – Uitstekend

catherine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So relaxing, great healthy food, beautiful big rooms and nice pool!
2 nachten verbleven in oktober 2023
Reactie van Holistika Reception op 25 nov 2023
Hello Catherine, Thank you for your good comments. We are very glad to know you had a pleasant stay, hope to see you soon.

10/10 – Uitstekend

halima

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay! Will be back again.
6 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Fidel, MIAMI LAKES

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mosquitos all over . Pools , restaurants , their food will give you diarrea , and their FREE Filtered water At their vegan restaurante will make you sick for 3 days . It has happened to me twice in this place . So avoid it
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Luis Miguel

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Jose Alfonso, Merida

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El hotel muy bien, su personal siempre muy amable , el cuarto y las amenidades bastantes bien , el restaurante con buen servicio y buenos platillos, todo vegetariano o vegano. No tiene estacionamiento propio y afuera la calle en muy mal estado llena de hoyos, charcos y lodo. y para variar en esos zonas turisticas, le dan más prioridad al turismo extranjero que al nacional.
1 nacht verbleven in juni 2023
Reactie van Juliana op 12 jun 2023
Hola Jose Alfonso, mcuhas gracias por tu lindo comentario y estamos muy contentos de saber que te ha gustado Holistika. Esperemos verte de vuelta muy pronto! Todo lo mejor

10/10 – Uitstekend

Harry

3 nachten verbleven in april 2023
Reactie van Juliana op 10 mei 2023
Hola Harry, thank you so much for you're lovely comment and we are very happy to know that your expectations have been met, thank you! Hope to see you soon back in Holistika! All the best

10/10 – Uitstekend

Natalia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the hotel… we will be back for sure
2 nachten verbleven in februari 2023
Reactie van Holistika Reception op 7 apr 2023
Thank you, Natalia. We'd love to have you back at Holistika!

10/10 – Uitstekend

Ludivine Abdul-Hamid

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magnifique hôtel yoga… si vous voulez vous ressourcer en pleine nature « en ville » c’est l’endroit idéal. Tout était si calme et reposant, un vrai petit havre de paix. Un peu loin de la mer mais facile de louer un vélo ou un taxis à l’hôtel. Très bon et beau resto végane sur place. Les cours et les évènements de yoga sont excellents. Site enchanteur, je le recommande sans hésiter.
7 nachten verbleven in januari 2023
Reactie van Holistika Reception op 7 apr 2023
Hello, Ludivine! Thank you for your comments. At Holistika, we appreciate the comments of our guests in order to get and do better every day.

4/10 – Matig

Priya

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Yikes.
Got food poisoning from their restaurant, as I ate nowhere else in the 3 days I was there. Twice I was sent to the wrong shala for yoga and ended up missing the first 15 minutes of both classes. They should stop asking people to pay cash and make us feel guilty about using our card. You’re a business, act like one and accept card payments without belittling the guest. Staff has an attitude problem. I’ve read it before in reviews and now I understand completely. Horrible customer service. A server gave me someone’s left over salsa. I told her to give me a new one and she just topped it off in the same old dirty ramiken. I am a POC and there were very few there and I felt disrespected often like a second class citizen compared to the white people. A white lady budded in line and they saw and still continued to help her and make me wait. Then offers me the most silly apology. So disappointing for an”spiritual” place. Two classes I took were awful, and one instructor tried to get $10000 USD from me for private sessions and kept trying to get the money from me immediately that day! Such a scam!! He must’ve thought I was an idiot and was playing on the fact that I had an ill father. These people should be embarrassed. Nothing spiritual here. All just pomp and circumstance.
2 nachten verbleven in februari 2023

8/10 – Goed

GRIT

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An wonderful jungle retreat center with amazing yoga classes, sound healing and ceremonies. A special place to connect, find peace and healing… and healthy food. Thank you … a place to return to.
3 nachten verbleven in augustus 2022
Reactie van Holistika Tulum op 9 sep 2022
¡Hola!We appreciate your visit to our establishment and we hope to see you again soon!

10/10 – Uitstekend

Ateeya, Carlsbad

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Eden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Yogi Getaway
I had a really nice stay at Holistika. The staff and teachers are great, food at the restaurant is good, and the property is beautiful. The staff went above and beyond to help me while I was without a phone, allowing me to make reservations on their front desk computer as needed, print docs, etc. It's nice that people from other hotels and airbnbs come to take classes or eat at the restaurant so there are always people around to talk with if you're looking for that. I'll definitely be back.
1 nacht verbleven in mei 2022
Reactie van Holsitika Staff. op 31 jul 2022
We are very happy that you enjoyed our activities and your stay at holistika, we hope you come back soon to enjoy a getaway.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Christian

1 nacht verbleven in april 2022

6/10 – Redelijk

charlie

Positief: Netheid, comfort kamer
Negatief: Personeel en service
This was part 2 of a holiday to Mexico. What a comparison. The hotel itself was an oasis. But the service I received didn’t match this. When using the restaurant it felt more like they were doing me a favour and I should feel appreciated for them deciding to serve me. We also had the unfortunate event of having our bike stolen. ( I knew there would be a charge) What I wasn’t expecting was the reception to be so Unhelpful. The reception
6 nachten verbleven in maart 2022

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice clean place. People very friendly
5 nachten verbleven in februari 2022

10/10 – Uitstekend

Eledir

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excell my expectations, eco-friendly/yoga/health
Everything was great ! I will definitely return ! Only tho BH to improve is to have a map with short way to the beach by bike
2 nachten verbleven in januari 2022

6/10 – Redelijk

Somya

Positief: Staat van de accommodatie en faciliteiten
Property was beautiful. Private rooms were large and simple but the beds were very stiff and I had to chase down basic amenities from the staff (ex. no towels in my room). I had no wifi/cell phone signal in my original room. The staff were able to move me, but to a room with the previous guests food in the mini-fridge and items in the garbage. When I checked out, I was asked to pay for my towels as they had very small smudges of makeup on them — this is the first time I’ve ever heard of anything like this. I would understand if they were stained or heavily soiled, but this would have came out easily in the wash? I hardly even use makeup. Overall I would come back for yoga and for the restaurant which was wonderful, but I would not stay again.
3 nachten verbleven in oktober 2021
Reactie van Julia op 4 nov 2021
Hola Somya, Thank you for your comment and we are very sorry for the inconvenience... we are always available to support and help our guests... We wish you all the best.

10/10 – Uitstekend

Erick

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Holsitika Staff. op 29 okt 2021
Thank you for your kind rating! We hope to see you soon again.

10/10 – Uitstekend

Andrew

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021
Reactie van Holsitika Staff. op 13 aug 2021
Thank you so much for your kind rating. We are looking forward to having you with us again!

2/10 – Ontzettend slecht

Alesha

Reisde met een groep
Negatief: Personeel en service
WORST! They did not provide the room category paid for or the beds paid for
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Brendon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always a wonderful time at Holistika
This was my second time staying at Holistika in the dorm and I had a great experience. The staff was friendly at the reception, the room was clean, had a large locker and towels included. The pool and grounds were nice and I felt safe. They had great communication throughout my stay through WhatsApp. There is a restaurant and yoga classes on site. The reception was always amazing and very helpful. My only complaint was that there was one young lady (it seemed like she may have been a manager) at the wellness desk that was rude to myself and others.
4 nachten verbleven in juni 2021
Reactie van Holsitika Staff. op 4 aug 2021
Thank you so much for your kind comments!! We hope to see you soon again :)

8/10 – Goed

Jose Ernesto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2021
Reactie van Holsitika Staff. op 4 aug 2021
Thank you so much for your kind comments!! We hope to see you soon again :)

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was amazing. A little paradise in the middle of the jungle. Rooms are very big and comfortable. There 2 pools and lots of things to do. Including temezcal, sound healing, yoga etc. Staff is super friendly and always willing to help. There is laundry service available and they will always be happy to call you a cab. There is a WhatsApp number you can always reach them at and ask any questions you might have. Maria the massage therapist is amazing. Will definitely be back. Thank you
4 nachten verbleven in juni 2021
Reactie van Holsitika Staff. op 4 aug 2021
Thank you so much for your kind comments!! We hope to see you soon again :)

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is amazing! Tucked inside the forest, Holistika offers a quiet retreat with yoga classes, wellness workshops, and other amazing amenities. My husband and I traveled here for my birthday and spent almost every day at the resort. It's located close enough that you don't have to spend too much on taxis to travel to other places, but far enough away that you're not surrounded by a ton of crowds. Everything was super clean and the front desk assistants, Miriam and Jesus, were so friendly and helpful during our stay. I honestly think this is one of the best places that you can stay in Tulum. The restaurant is also great and offers vegan-friendly meals. You have everything that you need at this place.
4 nachten verbleven in juni 2021
Reactie van Holsitika Staff. op 4 aug 2021
Thank you so much for your kind comments!! We hope to see you soon again :)

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
The hotel is nice. It was clean and the rooms were spacious. The hotel is really great for yoga/relaxation. The check in process needs some improvement though.
1 nacht verbleven in mei 2021
Reactie van Miriam op 21 mei 2021
Hola, thank you for your lovely comment and we are very happy that you enjoyed Holistika. Hope to see you soon back. All the Best.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool was incredible
2 nachten verbleven in mei 2021
Reactie van Miriam op 21 mei 2021
Hola, muchas gracias por tu lindo comentario y estamos contentos que te gusto Holistika! Espero verte pronto de vuelta.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe,
2 nachten verbleven in april 2021
Reactie van Juliana op 21 mei 2021
Hola, thank you for your nice comment and we are glad that your expectations at Holistika were met. We hope to see you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Where do I start? Holistika is an oasis in paradise. Healing energy and tranquility will come to you if you stay here. Positioned on the outside of Tulum, in the jungle, I felt rejuvenated from the seclusion and botanical vibrancy. The workshops and classes they host were amazing - the facilities and teachers are nothing I've seen in the US. I cannot wait to come back <3
4 nachten verbleven in maart 2021

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un sitio para desconectar. Relaja cuerpo y alma.
Un Hotel muy bonito. Las habitaciones son muy cómodas. Todo el diseño y temática es natural y orgánico, colores neutros y materiales que te hacen sentir, ademas del propio entorno, inmerso en la naturaleza. Un espacio para la relajación del cuerpo, la mente y el alma. El restaurante sirve comida vegana muy rica. Yo jamas había probado tal tipo de comida. Buena conexión a Internet. La piscina es preciosa. si bien esta retirado del pueblo y la playa, eso no es inconveniente. rentar un bicicleta sera lo mejor que puedes hacer para conocer todos los alrededores.
3 nachten verbleven in februari 2021

10/10 – Uitstekend

Melissa, Ciudad de Mexico

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La mejor opcion en Tulum. Llena de paz, buena comida, y buena compañía.
3 nachten verbleven in december 2020

10/10 – Uitstekend

Tamara Bettin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful place, great restaurant and yoga classes
4 nachten verbleven in januari 2021

10/10 – Uitstekend

Michael

1 nacht verbleven in december 2020

6/10 – Redelijk

Andi

Positief: Netheid
Negatief: Personeel en service
Mixed reviews
I have a mixed review for Holistika. Pros: the yoga, sound healing, and mindfulness classes are amazing. The teachers are world-class, and the studio spaces are beautiful. I stayed in the beehive, and it was easy to make friends with the other women bc they were cool, interesting, and friendly. Cons: the service here, both from the hotel staff and on-site restaurant, is poor. It’s clear that none of the employees have been trained in hospitality. They were unable to answer basic questions like “can I extend my stay?” When I asked for directions, they’d gesture vaguely and not give a real answer. When I asked if they could tell the gardener to not turn on his leaf blower outside my window at 7am, they smiled and nodded, but didn’t actually fix the problem. We used to have curtains in the beehive to provide privacy for each bed, but then one day they took them all down. When I asked when we could get them back, the staff looked baffled. After 2 days of no curtains we started rigging sheets and towels, which finally gave us some privacy but made the room resemble a refugee camp. All in all, the staff needs much better training to provide clearer communication and friendlier service.
6 nachten verbleven in december 2020
Reactie van Holistika Staff op 29 dec 2020
Dear Andi, Your comments help us to grow. We are making the best to make every body happy. Hope to have the chance to host you again. Best Regards.

4/10 – Matig

Pya

5 nachten verbleven in december 2020