Hotels met gratis ontbijt in Akumal

'Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is...

'Our group booked four rooms at Hilton Tulum Riviera Maya to celebrate three birthdays, but the trip was overshadowed by constant room access issues and poor customer service. On our first day, 3 of our 4 rooms had problems with the bracelet key system. Room 4101 was the worst—we were unable to reliably access it for almost our entire stay. Every day we visited Guest Services, who claimed the issue was fixed, yet we still needed staff to manually open the door, often waiting 20+ minutes outside...

'This is a very unique hotel in the area of Puerto Aventuras, an area that is otherwise quite dominated by big chain resort hotels. The staff are exceptionally friendly and makes you feel like you're part of a family rather than 'just another tourist'. Breakfasts are amazing! Rooms were clean and comfortable, great design of the hotel inside and outside. You can also use their bicycles which is a fun way to go around the town.'

'We had a great stay at Grand Palladium Kantenah overall and really enjoyed our vacation. The resort is beautiful, the grounds are well maintained, and the staff were friendly and welcoming. The food, pools, and beach all contributed to a wonderful experience. The main area that needs improvement is the butler service. While the butlers were courteous, I often had to ask multiple times for the same requests before they were completed. Response times were also inconsistent, and there were...

'We enjoyed our stay here, but noted some issues with bathroom cleanliness and quality of the food available. We enjoyed the Adelita restaurant, but the buffet and other restaurants were lacking flavor and variety. Overall, a wonderful place to stay and we enjoyed being pool side and beach side daily but for 5 star resort and for the price, cleanliness and food could use improvement.'

'Had a fun vacation and resort was great'

'I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...