Spahotels in Akumal

'Had an amazing experience! Especially the staff were so helpful! Jorge- the manager- made our experience top notch! He was such a great man! Food was delicious! Could not use the beach due to algae season but pools were great! Spa was incredible- great service. The only thing we did not like is the their sales manager’s attitude! I think his name was Scott. He was the responsible person of the membership experience. Our concierge Monica was amazing! Always smiling and very helpful! Dont forget...

'Mooie kamer, prachtig strand met ligbedden en parasol, heerlijk restaurantje naast de deur! Tony is heel vriendelijk en behulpzaam. Hopen hier nog wel eens terug te komen'

'Customer service extremely rigid and unhelpful- zero accommodation- my son was sick and they would not allow me to simply take some toast from the buffet for him-said I had to use room service and when I asked for simple toast and a banana they said they could not bring that-only order off the menu Very disappointing!!!'

'Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is...

'Great place to stay and very fun, food wasn’t all that to be honest'

'Mooi complex erg groot. Transport goed geregeld middels golfkarretjes'

'Our room was okay for my wife and 2 kids(10/13) but it had limited to zero privacy even in the OPEN bathroom area. We had to make our own privacy barrier with towels/comforter from the bed. The kids club wasn’t too bad and our 10yr old managed even though they didn’t offer any electronic options(video games), foosball, ping pong or air hockey games. Those were specifically for the Teens club but NO teens were seen around the resort and felt they could’ve opened up the Teen club to the older(10...