Spahotels in Tulum

'Everything from check-in to check-out was excellent. We could not have asked for a better experience. Francisco at check-in was great, as was Juan at check-out. Efrain with VIP services was helpful and made our stay better. Alexandria was our concierge and she made sure we had everything we needed, from room maintenance to making reservations for dinner at the Japanese hibachi experience. Luisa from the Spa made reservations for us for some relaxing massages, and Carmen and Luz were excellent at...

'Great trip! The resort was very clean & the staff was VERY helpful & sooooo nice!!! The entertainment staff makes a point to speak to everyone I think. The food was great! I want to point out the buffet. We all know buffet food is usually not the greatest but theirs was delicious! I Highly recommend this resort!'

'Great stay'

'Great spacious room, excellent locaties. Amenities are fantastic. Varied choice of food. Can highly recommend the vegan restaurant for lunch on the beach. Helpful friendly staff. All very safe. '

'I’m stunned at how beautiful this resort is!'

'Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is...

'Food was great, property was clean, staff were helpful and kind, showers are fantastic, and we would go back with the following knowledge- Distance- this property is large and many rooms are a solid 1/2 mile walk to the main food and amenities. We had to get a new room for my 85 year old mother who could not walk that far. The rest of us just got blisters. Shuttles are available but wait is often more than 20 minutes. Staff worked hard to accommodate my mothers mobility limits Air...