Strandhotels in Tulum

'Great trip! The resort was very clean & the staff was VERY helpful & sooooo nice!!! The entertainment staff makes a point to speak to everyone I think. The food was great! I want to point out the buffet. We all know buffet food is usually not the greatest but theirs was delicious! I Highly recommend this resort!'

'We enjoyed our stay, thought the food and the overall aesthetic of the resort were top-notch. Aiden and Alfred helped us immensely with our day to day reservations, the restaurant staff were all incredibly kind and the nightly entertainment options were wonderful. We would recommend this property to others and agreed that we would consider coming back another time. However we were both very disappointed that we were not able to enjoy the beach/ocean at all and that we were not informed...

'They were so polite , treated us like family and answered all our questions'

'Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is...

'The Hotel has '

'I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we...