All-inclusive hotels in Tulum

'El hotel se encuentra en buenas condiciones pero hay zonas que están en reparación, te puedes encontrar gente pintando las entradas de las casas o reparando los techos de los restaurantes. El personal de los restaurantes fue muy atento y servicial a excepción del restaurante del lobby bar. Pedí algo y el mesero me dijo puedes pararte a pedirlo a la barra cuando la barra estaba llena por qué había gente de una convención que no pude hacer sus actividades por la lluvia, en general los meseros del...

'Personal amable alimentos y bebidas de calidad, muy tranquilo ideal para relajarse además cuenta con buen entretenimiento,. Regresaremos!'

'Secrets was clean, staff were very helpful and friendly, the pools were beautiful and there was always entertainment happening. The quiet pool was calm and relaxing if you wanted a more serene setting. The food was great and we never had to wait long at the restaurants. And if you are looking for a a late night the DJ in the lounge was so much fun! Great place for couples to relax and reconnect.'

'We enjoyed the hotel, beautiful grounds, pool, and rooms. The food was excellent, the bar was good, but not the best mixed drinks. The only thing that I know was only caused by nature, was the seaweed on the beach which kept us from going there. Just the wrong time of the year. Taxis are very expensive'

'I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...

'The hotel is decent, but not amazing. The positives: - Food was good at the French, Japanese and Steakhouse - we enjoyed the gym - pool options were good The negatives: - Room was ok, but shower was luke-warm throughout the stay (maintenance never resolved it) - time-share pitch at check in - water was not replenished in the room (we left a tip…!) - Property was noisy 2 of 3 nights with events (loud music until after 10pm) - Spa service was ok, but seriously overpriced - the staff was very...

'We stayed with our teenage daughter and we all had a wonderful time. Having the butler service was great for coordinating reservations and rides, everyone was helpful and friendly. We had an amazing time and can’t wait to go back again! There is nothing I would have wanted different from the stay, everything was great!'

'Amazing staff / food and drinks ! Had the best time and reccomend to anyone'