Hotels in de buurt van Chac Mool-cenote (Puerto Aventuras)

'Excellent location. Facility was clean and well maintained. The amenities in the room were a disappointment. 3 hangers 2 small towels the kitchen chair literally fell apart. The outside chairs on the patio were extremely uncomfortable the bedsheets did not fit. They were very quick to fix chair and tend to the AC. '

'When booking this stay I did not know it was an apartment and asked for a refund because l was traveling solo and did not want to book an air bnb. The owner denied me of my refund stating it says it in the booking, but it did not state this info. Also they did not provide any face towels. I was told they lived next door. For sanitary reasons and since they live close I did not think getting a face towel would be an issue and was told they aren't a hotel (which I thought l had booked). They...

'El servicio de todo el personal es excelente, todos son amables y atentos a nuestros requerimientos, ya es nuestra segunda estancia y regresaremos cada vez que podamos, pues nos sentimos como en casa. Gracias a todo el staff.'

'This is a very unique hotel in the area of Puerto Aventuras, an area that is otherwise quite dominated by big chain resort hotels. The staff are exceptionally friendly and makes you feel like you're part of a family rather than 'just another tourist'. Breakfasts are amazing! Rooms were clean and comfortable, great design of the hotel inside and outside. You can also use their bicycles which is a fun way to go around the town.'

'Pool was good. Our room had ocean view '

'The staff was excellent and the whole experience was great. Plan on booking there again next year.'

'Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it'

'El hotel es espectacular'

'The location seafront is beautiful, nice restaurant with the seaview'

'Staff and guests'

'Great spacious room, excellent locaties. Amenities are fantastic. Varied choice of food. Can highly recommend the vegan restaurant for lunch on the beach. Helpful friendly staff. All very safe. '

'Property was ok. Trash in places. The swim up pools smelled like a lake. The beach was not in great condition. Couldn’t really get any adult beverages until 10am. The staff very pushy about the legendary club even called the room multi times a day. Won’t be returning to this resort. '

'Wat een heerlijk verblijf in het adults only gedeelte van het resort. Supervriendelijk personeel in elke bar, restaurant, en kamerpersoneel. Gelegen in een mangrove. Super mooi en genoten van elk moment.'

'Clean room , nice staff, great pool, the buffet is ok. '

'We had a fantastic time at this resort. The resort was clean and modern, one of the nicest we’ve stayed at. The rooms were spacious and cleaned daily. The Family Selection was worth the upgrade as the additional amenities and butler service made the trip truly unforgettable. '

'The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. '