Dear Michel, Thank you very much for your kind comments. We are happy to know that you enjoyed your stay and the facilities with us. We look forward to welcoming you again in the near future. Viceroy Riviera Maya Team

Dear David, We appreciate you sharing your experience at Viceroy Riviera Maya. We hope to see you back soon. Best regards, Pedro Lara, General Manager.

Estimado Sr Cuauhtemoc, Lamentamos saber que nuestras experiencias gastronómicas no han sido de su completo agrado, nos hubiera gustado saberlo durante su estancia para poder brindarle una atención y alimentos de manera personalizada de acuerdo a sus preferencias. De igual manera lamentamos saber que le causo un inconveniente el pago de servicios que se hacen directamente en el hotel, toda la información sobre las inclusiones de su paquete de reservación y pagos, se encuentran en la confirmación que Expedia les hace llegar. Esperamos tener la oportunidad de hospedarlos nuevamente y darles la experiencia y servicio que nos caracteriza. Saludos cordialesPedro Lara, Gerente General.

Dear Ms Jeanne Margaret, We appreciate you taking the time to share your experience at Viceroy Riviera Maya, we are delighted to know that you had a memorable experience.We hope we have the opportunity to host you soon.Best regards, Pedro Lara, General Manager.

Dear Linda l,We appreciate you sharing your experience at Viceroy Riviera Maya, we are delighted to know that you had a memorable experience.We hope to see you in the near future.Sincerly, Pedro Lara, General Manager

Estimada Monse, Estamos encantados de saber que tanto la propiedad como el servicio de nuestros colegas fue de su entera satisfacción y que pudimos crear una estancia inolvidable. Agradecemos su sugerencia exploraremos la posibilidad de agregarlo a nuestros servicios. Saludos cordiales, Pedro Lara, Gerente General

Dear Sally,We are truly sorry that the concept of the hotel was not according to your expectations. In our jungle refuge we seek a romantic and intimate atmosphere at night; and we always seek to satisfy the needs of our guests and look for alternatives and options as we try to do with you; However, we understand and respect the different opinions of all our guests.We wish you a happy new year.Pedro Lara, General Manager

Dear Chia-Teng, We appreciate that you sent us your opinion and above all that you had a pleasant stay at Viceroy Riviera Maya, we hope to have you back in the near future.Happy holiday, Pedro Lara, General Manager

Dear Jackie,We appreciate that you shared your recent experience at Viceroy Riviera Maya, we are pleased to know that you enjoyed our romantic refuge in the jungle. We hope to host you again very soon. Kind regards, Pedro Lara, General Manager

Dear James,We are delighted to know that your stay with us Viceroy Riviera Maya was a memorable experience, our guests are the most important thing. We will share your valuable feedback with our entire team.We hope to have the opportunity to host you in the near future and create new experiences in our jungle refuge.Kind regards,

Dear Mr Hussein, If something characterizes us at Viceroy Riviera Maya, is the genuine service of every one of our colleagues. We would like to know about your feedback and experience during your stay and in this way be able to offer you the service that distinguishes us. We hope to have the opportunity to host you in the future.Best regards, Pedro Lara, General Manager

Dear Percy, Thank you very much for sparing your valuable time to review your experience. We look forward to welcoming you back in the near future at our jungle refuge!Warm regardsPedro Lara, General Manager

Dear Amilcar, Thank you for the magnificent score you bestowed upon us. We look forward to hosting you again soon. Pedro Lara, General Manager

Dear Gina, It is a pleasure to read about your recent stay with us. The team and I thank you and look forward to welcoming you back.Regards Pedro Lara, General Manager

Dear Chris, Thank you for your comment, we are pleased to know that you consider Viceroy Riviera Maya a beautiful, relaxing, property with excellent staff. We hope to have the opportunity to host you again soon. regards, Pedro Lara, General Manager

Dear Luis Alejandro Jayme, Thank you very much for sparing your valuable time to review your experience. We look forward to welcoming you back in the near future at our jungle refuge!Warm regardsPedro Lara, General Manager

Dear Svitlana, Thank you for the wonderful score you bestowed upon us. We look forward to welcoming you back shortly.Warm regards,Pedro Lara, General Manager

Dear jeff, Thank you for giving us the highest score.We hope to receive you again soon.Pedro Lara, General Manager

Estiamdo Carlos Javier, Gracias por tomarse el tiempo para publicar una reseña sobre su reciente estadía en Viceroy Riviera Maya. Nos complace saber que ha disfrutado de nuestras instalaciones y sobre todo de nuestro cálido y dedicado servicio de nuestro equipo de colaboradores. Esperamos poder recibirlo nuevamente muy pronto y seguir creando memorias inolvidables para usted y su perrita. un cordial saludo. Pedro Lara, Gerente General.

Dear Youri, Thank you for taking the time to review your stay with us. Your comments and feedback are of great help to know the areas where we need to improve.We appreciate the advice you mention for other travelers. We hope to welcome you again very soon to continue creating more and better experiences.Best regards, Pedro Lara, General Manager.

Dear Jorge, Thank you for the magnificent score you bestowed upon us. We look forward to hosting you again soon. Pedro Lara, General Manager.

Dear Karen, We would have liked more details about the rating you have given us to review areas where we can improve.We hope you can give us another opportunity to host you again shortly.Best regards. Pedro Lara, General Manager.

Dear Gregory, Thank you very much for your comment and for staying with us.We would love to know more about your stay to understand much better the areas where we need to improve.In any case, we hope to welcome you again very soon.Best regards. Pedro Lara, General Manager.

Dear Shauna E., We are pleased to know that you enjoyed your stay at the Viceroy Rivera Maya and glad that you were extremely delighted with the service provided by our associates. Look forward to welcoming you back again soon.Kind regards,Pedro Lara, General Manager.

Estimada Idania, Nos complace saber que disfrutó de su estadía en el Viceroy Rivera Maya y que estuvo extremadamente complacido con el servicio brindado por nuestros colegas. Esperamos darle la bienvenida de nuevo pronto.Atentamente,Pedro Lara, Gerente General

Dear Jaime, Thank you so much for your kind words about your overall experience and particularly the service you received from our amazing team. It's so wonderful to hear that you appreciated all the small touches that truly make a difference. We truly look forward to welcoming you back very soon!Regards. Pedro Lara, General Manager

Dear Jacob Bryan, Thank you for taking the time to post a review of your recent stay with us. It was pleasing to read that you loved the service from the staff and consider it unbelievable! We are so glad that you have chosen us to celebrate your honeymoon. We hope to welcome you back soon to celebrate your anniversary. It will be our pleasureBest regards. Pedro Lara, General Manager

Dear Aaron, Thank you very much for sharing a review of your recent stay at Viceroy Riviera Maya. We appreciate your feedback as it assists us in ensuring continued guest satisfaction as well as exploring areas where we need to improve. Thank you for your encouraging comments and, I assure you that they have been shared with relevant department heads. On behalf of the entire Team, we look forward to welcoming your back through the doors of Viceroy Riviera Maya soon. Sincerely,Pedro Lara, General Manager

Jose Alejandro, gracias por resaltar la comida y nuestro servicio. Nos complace saber que ha disfrutado su estadia en Viceroy Riviera Maya. Esperamos poder volver a recibirlo muy pronto. un cordial saludo Pedro Lara, Gerente General

Dear Carolyn, Thank you very much for sparing your valuable time to review your experience. We look forward to welcoming you back in the near future at our jungle refuge! Warm regards Pedro Lara, General Manager

Dear Rachel, We are glad that you chose to stay at the Viceroy Rivera Maya on your holiday and we appreciate that you enjoyed your stay with us. It is a pleasure to read from your review that you were extremely delighted with the service of our associates, particularly Rodrigo. As well as the room allocated during your visit. Thank you for your thoughtful comments. We look forward to welcoming you back again shortly. Kind regards, Pedro Lara, General Manager

Dear Scott, Thank you for taking the time to review your recent stay with us. I feel so proud that you highlight our staff and the services that they provide. We hope to have the opportunity to welcome you back soon and continue to pamper you. Best Regards, Pedro Lara, General Manager.

Dear Katherine, I appreciate that you have taken the time to write your comments about your recent stay at Viceroy Riviera Maya. I am so happy to know that you highlight the services provided by our jewels, our staff, especially Pepe, Francisco, Yvonne, and Pablo. However, I regret to learn that your stay was disrupted by noise from the neighbor's property. Please, accept my apologies for this inconvenience. Unfortunately, this situation is beyond our direct control. I assure you that we are considering some measurements like a note from me to inform of this situation or adding a tv channel with relaxing music, and, last option but is a long-term solution change the roof palapas. Despite this, we really hope to welcome you back to pamper and offer you a better experience. Best Regards, Pedro Lara, General Manager

Dear Gerard, Thank you for giving us your comments and the score you bestowed upon us. We are delighted to know that you have a perfect time with us. We look forward to hosting you again soon. Pedro Lara, General Manager

Dear Austin, Thank you for the magnificent score you bestowed upon us. We look forward to hosting you again soon. Pedro Lara, General Manager.

Dear Baily, We greatly value your review regarding your recent stay at our property. Superb words such as these inspire us to keep reaching new heights in exceeding the expectations of our guests. We are eager to have you again in the near future and once again leave you in utter amazement because of the exquisite service provided during your stay at Viceroy Riviera Maya. Yours sincerely, Pedro Lara, General Manager.

Dear Guillermo, Thank you for the magnificent score you bestowed upon us. We look forward to hosting you again soon. Pedro Lara. General Manager

Dear Crhris, Thank you for taking the time to post a review following your recent stay with us. I sincerely appreciate that you mentioned all the products and facilities within the resort. I am delighted that you thoroughly enjoyed your holiday, we all look forward to welcoming you and your partner back to Viceroy Riviera Maya in the future. Best regards. Pedro Lara, General Manager.

Dear Traveler, It is a pleasure to read about your recent stay with us. The team and I thank you and, we look forward to welcoming you back. Regards. Pedro Lara, General Manager.

Dear Traveler, Thank you for being our guest at the Viceroy Riviera Maya. We are delighted to hear that you had a fantastic time with us. All of us at Viceroy Riviera Maya thank you for your support! We look forward to hosting you again in the near future. Saludos from the Riviera Maya, Pedro Lara | General Manager

Dear Traveler, Thank you very much for sharing a review of your recent stay at Viceroy Riviera Maya. We are delighted to know that you had an enjoyable stay. We appreciate your feedback as it assists us in ensuring continued guest satisfaction as well as exploring areas of possible improvement. On behalf of the entire Team, we look forward to welcoming your back through the doors of Viceroy Riviera Maya in the near future. Sincerely, Pedro Lara, General Manager

Dear Traveler, I am delighted to read your review and thank you for taking the time to write such excellent feedback regarding your recent stay at Viceroy Rivera Maya. I am very pleased to know that you had a wonderful experience and appreciated our room, overall facilities, and most of all, the impeccable service and hospitality provided by our jewel, our staff. My sincere thanks for your heartfelt recommendation. Meanwhile, we look forward to welcoming you back to your "new home away from home" soon. Warmest regards, Pedro Lara, General Manager

Dear Traveler, Thank you for the magnificent score you bestowed upon us. We are happy to know that you enjoyed your time with us and were pleased with our staff. We thank you for choosing to stay at Viceroy Riviera Maya and, we look forward to welcoming you back in the future. Best Regards. Pedro Lara, General Manager

Dear Traveler, Thank you for the magnificent score you bestowed upon us. We look forward to hosting you again soon. Pedro Lara. General Manager