2 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

4.5 out of 5
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive
Calle 12 Mza. 41 Lote 2-04, Bahia Petempich, Puerto Morelos, QROO

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 524 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 225 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 119 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 71 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 61 van 1000 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Denise

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Okay so honest review. The service is good. The room is nice and clean, AC is great in the room. We had a swim out definitely worth it, as the pool closed at 8pm. There’s 2 pools really they say 3 but not true only if you’re staying at secrets can you access the 3rd pool. So really 1 high energy party pool and center pool music but not as crazy. The food is okay. Members actually have access to better food. I was VIP although that really didn’t serve a purpose. Members get top shelf liquor. All inclusive liquor leaves the desire for even a light buzz thumbs down on liquor. The champagne bar in the photos is bottle service only separate bottle charge. I enjoyed my stay as it is a nice hotel minus those details mentioned above. They have private restaurants for breakfast which I was told members only once again and was sent to buffet. So not very all inclusive.
2 nachten verbleven in mei 2024
Reactie van eConcierge op 20 mei 2024
Hola Denise!Thank you for sharing your honest review. We're glad to hear that you enjoyed the service, your clean and comfortable room, and the swim-out option. We appreciate your feedback about the pool access, food quality, and the all-inclusive offerings.Your comments are noted and will be addressed to improve our services.We're pleased that overall, you enjoyed your stay and found the hotel to be nice despite the mentioned details. We hope to have the opportunity to welcome you back and provide an even better experience.Best regards,eConcierge

10/10 – Uitstekend

Veronica Grisel, Flower Mound

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van eConcierge op 16 mei 2024
Hola Veronica!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future!Best regards,eConcierge

10/10 – Uitstekend

Jacqueline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best resorts I’ve stayed. Service was definitely 5 star!
4 nachten verbleven in april 2024
Reactie van eConcierge op 8 mei 2024
Hola Jacqueline!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful resort. Friendly accommodating staff. Good food selection. Great poolside service. Options for party vibe or chill vibe. Best vacation ever!!!
7 nachten verbleven in april 2024
Reactie van eConcierge op 2 mei 2024
Hola Julie,Thank you for your glowing review! We're delighted to hear that you found our resort beautiful, with friendly and accommodating staff. It's wonderful that you enjoyed our food selection and appreciated the great poolside service.We're thrilled that you found our resort to offer options for both a lively vibe and a chill vibe, catering to different preferences. Hearing that your experience was the best vacation ever truly warms our hearts!We hope to have the pleasure of welcoming you back for another amazing stay at Breathless Riviera Cancun in the future.Warm regards,eConcierge

6/10 – Redelijk

Joshua

Reisde met partner
Positief: Netheid, personeel en service
Enjoyed my time at this resort although I feel some things they can get better at
3 nachten verbleven in april 2024
Reactie van eConcierge op 30 apr 2024
Hola Joshua!We're glad you enjoyed your time with us! Your feedback is important, and we're always striving to improve. We encourage our guests to provide in-house feedback to help us enhance our services during their stay and we are sorry that this wasn't one of those cases. We hope to welcome you back soon for an even better experience.Warm regards,eConcierge

10/10 – Uitstekend

Dawn

4 nachten verbleven in april 2024
Reactie van eConcierge op 20 mei 2024
Hola Dawn!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future!Best regards,eConcierge

8/10 – Goed

James Edward

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great . The beach is small and really not a place to swim . Only seen a couple people get in the water.
7 nachten verbleven in april 2024
Reactie van eConcierge op 29 apr 2024
Hola James!Thank you for sharing your feedback! We're delighted to hear that you had a great experience overall. We appreciate your observations about the beach and will take them into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay!Best regards,eConcierge

10/10 – Uitstekend

Lisa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service here is amazing!!!!!! We felt so safe and valued! The staff went above and beyond for my birthday. The food is good and is available ALL DAY! Great place to unwind and have fun!
3 nachten verbleven in januari 2024
Reactie van eConcierge op 24 apr 2024
Hola Lisa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

6/10 – Redelijk

Brent Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a nice stay with good food and beautiful property. However, very disappointed in promises not kept by management. Stayed for anniversary and told to bring our certificate for a beautiful surprise, only to watch the individual at check in look at it and then appears to just toss it in trash with nothing else said or anything special done for our anniversary. Was told to inform them we are silver Expedia members at check in and were to get bottle of wine and massage for one, but check in told us to talk to another individual, but again no massage or bottle of wine ever provided by anyone we spoke to. Finally told to look at another resort and that it was not a sales pitch and would only last 90 minutes. Four hours later we finished but did receive $200 to spend on an excursion. So, if you want a resort with good food, amazing service from the workers, and a beautiful property, then this would be an option, but if hoping for a special time for a special event, I would go to where you have a better then a 50 -50 chance of it being successfully completed. For the price these extras you plan for should not have been overlooked in so many areas. Still give it 4 stars for the wonderful service the other workers provided to make up for managements oversights.
Reactie van eConcierge op 22 apr 2024
Dear guest,As part of our quality follow-up, we would like to express our appreciation for the time invested to share with us your insights and apologize for any dampening circumstances led by the situation described in previous correspondence; We truly value your information about the events that may have changed the perception during your vacations.Please accept our sincere apologies for not having met your expectations on this occasion; this was an isolated situation, and it is not part of the standards that characterize our service.Be certain that it will never be our intention to disappoint any of our guests and rest confident that proper measures are being taken already to improve, correct, and avoid this from happening to any other guest. Our commitment is to offer a high-quality level of service to all our guests, and we will make all efforts to ensure a magnificent experience for our clients.On behalf of the team, we would like to welcome you again to showcase our daily improvements and innovations.Best regards,eConcierge

8/10 – Goed

Keisha Delores

3 nachten verbleven in april 2024
Reactie van eConcierge op 10 mei 2024
Hola Keisha!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future!Best regards,eConcierge

10/10 – Uitstekend

Sabrina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My boyfriend and I stayed at Breathless Riveria Cancun for four days to celebrate my birthday. This resort was so beautiful and modern. The staff was very attentive and made sure you had everything you needed. I loved the daily activities provided and the free dinner on the beach for all the guests on my final night of my vacation. My boyfriend (turned fiancée) proposed to me adding the cherry on top of this memorable vacation. We will definitely be returning. If you are thinking about visiting definitely book the trip. You won’t be disappointed.
3 nachten verbleven in april 2024
Reactie van eConcierge op 19 apr 2024
Hola Sabrina!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.We also want to congratulate you on your engagement, being confident that you will have a happy life full of love. We will be waiting for you for your honeymoon celebration. On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

10/10 – Uitstekend

Antoinette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect
2 nachten verbleven in maart 2024
Reactie van eConcierge op 15 apr 2024
Hola Antoinette!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Traci

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great resort. Food was good. Booze was great and the nightlife was fun.
3 nachten verbleven in maart 2024
Reactie van eConcierge op 9 mei 2024
Hola Traci,Thank you for your kind review! We're thrilled to hear that you had a great time at our resort and enjoyed the good food, great drinks, and fun nightlife.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Warm regards,eConcierge

10/10 – Uitstekend

Ashely

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place To spend our honeymoon! Fun, lots To do and very clean. Room was phenomenal
5 nachten verbleven in april 2024
Reactie van eConcierge op 15 apr 2024
Hola Ashley!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
3 nachten verbleven in januari 2024
Reactie van eConcierge op 13 apr 2024
Hola Robert!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Matthew Benjamin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van eConcierge op 12 apr 2024
Hola Matthew!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 – Goed

Brenda

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall I enjoyed my stay and would go again. However, getting our room took longer than i would of liked. I wish the buffet was open for dinner. Rather than just breakfast and lunch. I wish they had more activities or shows during my stay. The staff was amazing and friendly, the place was very clean and worth the money for the swim up room.
6 nachten verbleven in maart 2024
Reactie van eConcierge op 11 apr 2024
Hola Brenda!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Santa

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The swim out pool from our room was perfect on the days when we went off site and came back and wanted to cool off. The grounds were nicely maintained, the night life was fun and the pools were great. The food was ok. We liked the Pan-Asian and Strips restaurants the best. We wished the buffet was open for dinner. Alejandro at the Foam bar was our favorite server.
6 nachten verbleven in maart 2024
Reactie van eConcierge op 11 apr 2024
Hola Santa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and that you enjoyed your swim-out room; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

4/10 – Matig

Cori

Reisde met een groep
Although fun at times, the hotel itself was average and the food terrible. The entertainment and wait staff was always on hand to make sure you were having a good time, but the concierge staff and upper "management" all need to learn a little something about hospitality.
6 nachten verbleven in april 2024
Reactie van eConcierge op 9 apr 2024
Hola Cori,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way. To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real-time during their stay.We would like to know the exact situation that made you rate us like that, so we would appreciate so much if you contact us to let us know about your experience. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

10/10 – Uitstekend

Belma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van eConcierge op 22 apr 2024
Hola Belma!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

10/10 – Uitstekend

Debra

2 nachten verbleven in maart 2024
Reactie van eConcierge op 17 apr 2024
Hola Debra!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Jerrod

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I took a couples trip and loved it here. We had a swim out oceanfront room. It was clean and had awesome views. The staff was amazing from check in to check out. The entire hotel support staff, everyone at the pools and restaurants are all 5 star. The food at the Asian restaurant and the Mexican restaurant was amazing. The steak restaurant was mediocre. By the Xcelerate pool they had a good lunch spot that we had lunch at everyday and thoroughly enjoyed. I have nothing bad to say about this resort. The party pool is great if you want to have more of that scene. While we were there it was a theme party Friday, Saturday, and Sunday at the Xcelerate pool. So if you plan on spending time there, check ahead to see what the themes are during your stay.
4 nachten verbleven in maart 2024
Reactie van eConcierge op 26 mrt 2024
Hola Jerrod!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

James Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was great the room was clean the restaurants were wonderful all in all wonderful vacation
10 nachten verbleven in maart 2024
Reactie van eConcierge op 25 mrt 2024
Hola James Ronald!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 – Goed

Raymond, Montverde

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was overall good in a safe location. Small in size but good if you prefer an intimate setting. Entertainment and music poolside was good overall. Beach was a bit dirty from seaweed but staff did the best they could to clean daily.
2 nachten verbleven in maart 2024
Reactie van eConcierge op 25 mrt 2024
Hola Raymond!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van eConcierge op 22 mrt 2024
Hola Stephanie!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Brittney

Positief: Netheid, voorzieningen
Amazing
2 nachten verbleven in december 2023
Reactie van eConcierge op 19 mrt 2024
Hola Brittney!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Kenna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect! Food and staff was amazing!
5 nachten verbleven in maart 2024
Reactie van eConcierge op 17 mrt 2024
Hola Kenna!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

6/10 – Redelijk

Jatnna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoy the treatment from staff . Didn’t like the beach , I had to leave the hotel to find a nice beach to enjoy . And didn’t like the fact that is two resorts in one and they don’t tell you that the preferred members get to have breakfast at a restaurant that was included in your package but you don’t . Only lunch and dinner
4 nachten verbleven in maart 2024
Reactie van eConcierge op 13 mrt 2024
Hola Jatnna!Thank you for taking the time to share your feedback about your recent stay at Breathless Riviera Cancun.We appreciate your honest review and want to apologize for not meeting your expectations.We take all guests' feedback and use it as an opportunity for improvement.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.If you decide to visit our resort again in the future, we hope to have the chance to provide you with a more satisfying stay that aligns better with your expectations.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

6/10 – Redelijk

Lauria

Reisde met familie
Positief: Netheid, personeel en service
The property was clean and in a pretty location. The staff were polite & friendly. The food was not good & the biggest disappointment was the beach property was unusable. The seaweed was at least three feet tall & the hotel was not equipped to clean the beach. Although beach chairs were on the beach, the water was not accesable. I will never stay at this property again because of the beach situation. If you are not a party person this hotel is not for you.
5 nachten verbleven in maart 2024
Reactie van eConcierge op 13 mrt 2024
Hola Lauria!Thank you for taking the time to share your feedback about your recent stay at Breathless Riviera Cancun.We appreciate your honest review and want to apologize for not meeting your expectations.We take all guests' feedback and use it as an opportunity for improvement.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.If you decide to visit our resort again in the future, we hope to have the chance to provide you with a more satisfying stay that aligns better with your expectations.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

10/10 – Uitstekend

Lisa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent. Very friendly.
4 nachten verbleven in maart 2024
Reactie van eConcierge op 12 mrt 2024
Hola Lisa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

2/10 – Ontzettend slecht

RAFIK

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
limited food and alcohol, we got sick from during our tau, no food selection
5 nachten verbleven in maart 2024
Reactie van eConcierge op 13 mrt 2024
Hola Rafik!We would like to thank you for taking the time to share your review regarding your recent stay with us.It is important to highlight that there are 7 different specialty restaurants on the property with many options for food and dishes, including an international buffet. On the other hand, we do not have a limit on food or drinks for our guests, except if there is a health or safety risk.Nevertheless, we appreciate your feedback and want to apologize for not meeting your expectations.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

6/10 – Redelijk

LADARIS

3 nachten verbleven in maart 2024
Reactie van eConcierge op 1 apr 2024
Hola LADARIS,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way. To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real time during their stay.We would like to know the exact situation that made you rate us like that, so we would appreciate so much if you contact us to let us know about your experience. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

10/10 – Uitstekend

Derek

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Felt very safe.
4 nachten verbleven in februari 2024
Reactie van eConcierge op 4 mrt 2024
Hola Derek!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Ruhul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great
6 nachten verbleven in januari 2024
Reactie van eConcierge op 27 feb 2024
Hola Ruhul!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

2/10 – Ontzettend slecht

Antonette

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Rooms had bugs flying all over n the beds on my luggage’s n everything
2 nachten verbleven in februari 2024
Reactie van eConcierge op 23 feb 2024
Hola Antonette,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way.To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real-time during their stay.We have researched our system and found your room number; we found no other bugs than mosquitos around the area as it is their natural environment. Nevertheless, we have protections in every room to keep these harmless living beings away.We appreciate your feedback and on behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

8/10 – Goed

Tyra

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent. The resort is beautiful. Thank you so much for your hospitality. Will recommend to others. Cesar is the GOAT!
4 nachten verbleven in februari 2024
Reactie van eConcierge op 21 feb 2024
Hola Tyra!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 – Goed

Jennifer

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
The property itself was in average condition. Nice pools but the beach was not great.
7 nachten verbleven in februari 2024
Reactie van eConcierge op 21 feb 2024
Hola Jennifer!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Justin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great resort, good food and good vibes and energy. only negative i would say is the beach and it not being swim-able, so if you want a resort with a beach that’s swimmable i would not stay here.
Reactie van eConcierge op 19 feb 2024
Hola Justin!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your 5-bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Joynette Maria

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No me pude quedar una noche más pero apesar de todo lo pasé bien
3 nachten verbleven in februari 2024
Reactie van eConcierge op 17 feb 2024
Hola Joynette!Agradecemos el tiempo que has tomado para escribir tu reseña por este medio. Estamos contentos de saber que disfrutaste tu estancia con nosotros y que recibiste el servicio de clase mundial que nos caracteriza,En nombre de todo el equipo, deseamos poder darte la bienvenida nuevamente y que la próxima vez puedas quedarte con nosotros más tiempo.Saludos,eConcierge.

10/10 – Uitstekend

Joselyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing resort!! super romantic and intimate. I loved that it was a smaller resort.. it was perfect for someones first time to an all inclusive resort.. also since it is smaller less people around acting fools. I loved it and will be back soon! Only issue is that if you want to explore cancun city too then this place is far from the heart of cancun or hotel zonera… so be prepared for pricey cab rides if you like to explore outside of the resort
3 nachten verbleven in februari 2024
Reactie van eConcierge op 19 feb 2024
Hola Joselyn!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 – Goed

Abbe

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Had a great 5 day stay at Breathless. This resort definitely knows how to throw a party, which is what we were looking for. The staff and service were amazing. Only complaint was that the food was sub par. A few individual food items at the restaurants were good, but overall I was not thrilled. There is lots to do at the resort and it’s hard to be bored. Especially with the amazing bar tenders. I would recommend this place if partying and drinking is your goal and not relaxing or eating.
6 nachten verbleven in februari 2024
Reactie van eConcierge op 15 feb 2024
Hola Abbe!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

8/10 – Goed

Keith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very kind and considerate. They never asked or made it awkward to tip. Making us want to tip more. We wish they had more top shelf alcohol but it may be for safety reasons. We felt our room location was perfect to get to anywhere around the resort, but the gym took awhile to find.
4 nachten verbleven in februari 2024
Reactie van eConcierge op 14 feb 2024
Hola Keith!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

4/10 – Matig

Ali

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The place is very nice and clean it has everything we needed but the stuff don’t wanna service you until u tip them first Food takes around hour to two Unless go to to the buffet
4 nachten verbleven in februari 2024
Reactie van eConcierge op 14 feb 2024
Hola Ali,Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We regret to learn that your experience was far from pleasant. Please, be certain that this situation does not meet the usual standards of our resort and brand, and we will take the proper measures to prevent recurrences like this in the future.We sincerely look forward to welcoming you back on a future occasion and providing you with the excellent service that characterizes our brand and resort.Best regards,eConcierge.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property even for over 35
3 nachten verbleven in februari 2024
Reactie van eConcierge op 12 feb 2024
Hola James!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your 5-bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 – Goed

Kamila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van eConcierge op 21 mrt 2024
Hola Kamila!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 – Uitstekend

Priscilla

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had an amazing time at Breathless
3 nachten verbleven in december 2023
Reactie van eConcierge op 12 feb 2024
Dear Priscilla!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and that you enjoyed our entertainment program.We genuinely hope to have the opportunity to welcome you again soon.Sincerely,eConcierge

10/10 – Uitstekend

David Andrzej

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The experience we had at Breathless Riviera Cancun was amazing. It was our first time in Mexico and the food was delicious. The restaurants on site, the service we received, and the various different activities and events they had planned every day made this the best all-inclusive vacation yet for us. We will definitely be coming back in the future. Thank You for making our stay perfect!
Reactie van eConcierge op 9 feb 2024
Dear David!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and that you enjoyed our entertainment program.We genuinely hope to have the opportunity to welcome you again soon.Sincerely,eConcierge

6/10 – Redelijk

Mario, Laval

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Belle hôtel chambre spacieuse service très bien mais pas assez de chaises longue à la plage ou piscine et manque de serviettes de plages a partir de 11 am et pas de prime alcool faut être membre pour avoir de la qualité
4 nachten verbleven in februari 2024
Reactie van eConcierge op 8 feb 2024
Hola Mario,Thank you for taking the time to share your feedback regarding your recent stay with us. We are disappointed to hear that we fell short of your expectations, and we apologize for any inconvenience caused. In order to improve our services, we would love to hear more about your stay and the areas where we could improve. Please contact us directly with details about your stay, along with any complaints or concerns you may have. We value your feedback and appreciate the opportunity to make things right.We hope to have the pleasure of welcoming you back in the future and providing you with a better experience that meets your expectations.Best regards,eConcierge.

10/10 – Uitstekend

Nathifa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van eConcierge op 8 feb 2024
Dear Nathifa!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and exceeded your expectations in every aspect.We genuinely hope to have the opportunity to welcome you again soon.Sincerely,eConcierge

8/10 – Goed

Jessie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van JGP op 5 feb 2024
Dear Jessie !Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand.We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect.We genuinely hope to have the opportunity of welcome you again soon.Sincerely,Guest Relations Team