Signature kamer, 1 kingsize bed met slaapbank | Woonruimte | Een 40-inch smart-tv met kabelzenders, een televisie en Netflix
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Beoordelingen van Kaam Accommodations

3.5 out of 5
Kaam Accommodations
Avenida Niños Héroes Sm 2, Mz 5 lote 37, Puerto Morelos, QROO

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 15 van 36 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 36 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 36 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 36 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 36 beoordelingen" "

9,0/10

Netheid

9,6/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Maureen

Reisde met partner, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend NOT STAYING HERE. Puerto Morelos is great and the location is close to everything but the actual property is 1. Not as advertised/not even the building in the pictures and 2. Rundown and gross. In case you are still considering… 3. There was a single hand towel in our room and when I requested some sort of actual towels for showering was told not until tomorrow. After 3.5 hours and a lot of back and forth we finally ended up with towels dumped on the floor outside our room. 4. The first floor bedroom my in-laws were in did not have locking windows. No deadbolts on either of our doors, just a little push button lock. No key to the safe in our room. One of the windows facing three late night bars didn’t have any sort of covering. 5. Corners of bathroom not swept, gum stuck to floor, curtains so dirty I did not even want to touch them. The giant jug of clean” drinking water smelled funky. 6. No toiletries provided and certainly no robes like in the photos (lol). Only one pool with no outdoor lighting so unusable after 7 pm. If there was any sort of roof deck or restaurant, we did not find them. Also, the property is in a pretty loud area but we were there on a Saturday and were expecting downtown noise. This didn’t bother us but might bother someone.
1 nacht verbleven in februari 2024

6/10 – Redelijk

David

Reisde met partner
Positief: Netheid, voorzieningen
Our first room had no running water. There was any empty room next door which we were moved into the next day somewhat begrudgingly. Once we were settled and had a bathroom to use things went OK. Location was convenient for our needs though two restaurants across the street often had loud music late into the night.
10 nachten verbleven in februari 2024

10/10 – Uitstekend

alfred

Positief: Netheid, comfort kamer
Very helpful staff
6 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

David

Negatief: Netheid, staat van de accommodatie en faciliteiten
14 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Dexter

6 nachten verbleven in december 2023

6/10 – Redelijk

Leslie, Montpelier

Reisde met partner
Positief: Netheid
The place was clean and lots of hot water. Easy access to restaurants and the beach. Now for the downside. Checkin was difficult. First off the place doesn't have a sign. When we arrived, there was no one around. We were having difficulty with our Mexican SIM card and had to go next door to King Scuba to ask if they knew where the management was. They were very kind and tried to call a number we had as well as a number they had. No one answered either number. Not knowing what to do next we waited around and the manager and maid arrived and seemed baffled as to where to put us. They put us in a nice apartment and we asked about WIFI password. After awhile the manager gave us a password that didn't work. But eventually she got the right password. Everything seemed to be fine. After a trip to the store, we found the refrigerator wouldn't get cold but the freezer was refrigerator cold and we used that as a small refrigerator. We could never reach anyone by phone to inform them. We met another couple on our last day that also could not reach the management to check in. I think this is a common problem. So no I wouldn't recommend staying here.
5 nachten verbleven in december 2023

8/10 – Goed

Louise

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Lidia Lopez

Reisde met partner
No me permitieron el acceso a la propiedad, exijo el reembolso
1 nacht verbleven in augustus 2023
Reactie van R.H. op 24 aug 2023
Lamento lo sucedidoLe comento , si fueron a abrir a la 1:30am pero al estar usted y acompañante alcalizados no aceptaron la ayuda y pidieron que se fuera la persona.

8/10 – Goed

Anne, Milwaukee

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was quiet and clean and a 2 minute walk to the beach. The pool was small but private. Everything was very close and walkable but still far enough away that it was peaceful. Daniela was very responsive. In fact, she noticed the cab circling the neighborhood looking for the property and stopped us, hopped in the cab and took us to the building. This was very lucky for us as the address given on Expedia is to their business office, not the properties and there are literally no signs. Other than not having the correct address, everything was great.
5 nachten verbleven in mei 2023
Reactie van Reyna h. op 1 jun 2023
Glad you enjoyed, hope you condider kaam in the futurr.

8/10 – Goed

maria teresa

1 nacht verbleven in mei 2023
Reactie van Reyna haseman op 23 mei 2023
Your feedback isso important for us. Thankyou for your review Reyna H.

10/10 – Uitstekend

Karen, Niles

Reisde met partner
Positief: Netheid, voorzieningen
The showers were awesome, great water pressure and regulation.
21 nachten verbleven in februari 2023
Reactie van Reyna op 25 feb 2023
Glad you enjoyed! Hope you come back.

10/10 – Uitstekend

Osvaldo

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean, close to beach, close to stores and restaurants. Very nice people in the area. Thanks!!
Reactie van Reyna op 4 dec 2022
Thank you we appreciate tour business

8/10 – Goed

Troy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Kaam was a great place to stay. Location was perfect. Watch the sun rise from the roof. Our room had a front and rear balcony to choose the perfect spot for coffee. Great restaurants within a minute or two. Very quiet building T
9 nachten verbleven in april 2022
Reactie van Grupo kaam team op 27 apr 2022
Thankyou! Hope you come back to our town. We appreciate your business, grupo kaam team.

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had a great vacation at this place. All we needed to do if we wanted something was to send a text message and someone helped us within a few minutes. The place was very quiet and the neighborhood felt very secure. Literally 2 minutes walk to the beach. Perfect
6 nachten verbleven in april 2022
Reactie van Kaam team op 27 apr 2022
We hope to see you back in puerto morelos soon, glad we were a part of your great vacation. Grupo kaam team

6/10 – Redelijk

Serena

Reisde met familie
Positief: Comfort kamer
Basement feel
It was the bottom of the building. The ceilings were low 7 ft ceilings making it feel like a basement. There was very limited windows and they were small. Bed was comfortable spacious rooms beautiful new pool but it was still a basement. For the price we paid it wasn’t worth it. That is why I will rate this experience as just medium stars. I have experiences on multiple occasions, when the bookings come in from Hotels.Com it seems we get the budget rooms the properties have to offer. This has been my experience often.
1 nacht verbleven in maart 2022
Reactie van reyna haseman op 25 mrt 2022
thank you for your feedback.

8/10 – Goed

Michelle

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location for those wanting easy access to the beach and to the restaurant zone of town (2 blocks to each). Very clean. Nice pool area. Only challenge was getting the exact address for check in and to document on the tourist card! The check-in office is right next to Run Away Realty, and if there's no-one there, call the manager.
14 nachten verbleven in januari 2022
Reactie van reyna op 17 feb 2022
thank you for review, hope to see you again in puerto Morelos.

4/10 – Matig

Philip

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen
Good - room was a studio that was moderately clean. Location was close to downtown and very walkable. Bad - difficult to find, arrived at 3:45 and when found, nobody was in office to help us. Other guest at “blue” building helped us and we went “mustard” building and found cleaners who checked into our room. This was closer to 4:30 and still nobody was in the office in “blue” building. Thankfully other guests helped and our driver waited us. Discovered on the 2nd day the curtain that faces the hallway is “transparent” and you can clearly see from the outside hallway into the bathroom, especially once the lights are turned on in the evening. The curtains are stained, under the bed is dirty, floors quickly wiped, etc. For the price we paid I would expect it to be cleaner and have check in staff available.
2 nachten verbleven in januari 2022
Reactie van reyna haseman op 2 feb 2022
thank you for your comments, we appreciate all the feedback.

10/10 – Uitstekend

Karen

Positief: Netheid, comfort kamer
Loved it
Wonderful experience…clean, friendly, helpful staff.. very close to the beach, and safe
7 nachten verbleven in januari 2022
Reactie van Reyna op 23 jan 2022
Thank you hope you come back

8/10 – Goed

Jeff

Positief: Netheid, comfort kamer
Excellent
Great little place. Perfect landing spot when you first arrive to get a lay of the land.
7 nachten verbleven in december 2021
Reactie van Reyna haseman op 19 dec 2021
Thank you for your feedback, hope to host you again in the future

10/10 – Uitstekend

magalie

Reisde met familie
Positief: Netheid, comfort kamer
Très bon séjour
Grand appartement très bien équipé, bien situé. Lit confortable, par contre le canapé lit n'est pas terrible. La piscine est petite, sympathique mais elle est souvent à l'ombre. Si nous repassons à Puerto Morelos nous reviendrons
3 nachten verbleven in oktober 2021
Reactie van Reyna op 3 nov 2021
thank you for your feedback and we would be delighted to host you again.

10/10 – Uitstekend

Josiel

Positief: Netheid
Sentir-se em casa
Ficamos 8 dias e apreciamos tudo. A cortesia do atendimento. A Reina nos fez sentir em casa. Tudo estava disponível, agua, toalhas de praia e uma sacola para levar; utensílios de cozinha suficientes, geladeira grande. Pequena distância da praia e da praça principal. Limpeza diária e troca de toalhas a cada dois dias. Artigos de toalete é que houve apenas para o primeiro dia. Mas esse foi apenas um detalhe. A piscina é pequena, mas nem utilizamos. Com o mar do caribe pertinho e muitos passeios, quem se importa com o tamanho da piscina?
8 nachten verbleven in augustus 2021
Reactie van Reyna H. op 30 aug 2021
Muchas gracias 🙏🏻 Esperamos verlos de regreso . Reyna h.

10/10 – Uitstekend

Vernon

Positief: Netheid, comfort kamer
We enjoyed our stay in this beautiful Kaam property. T
2 nachten verbleven in juli 2021
Reactie van Reyna Haseman op 15 jul 2021
Thank you for for trusting in us, hope to see you in puerto morelos again.

10/10 – Uitstekend

Linda M.

Positief: Netheid
Lovely location
We had a wonderful time at your condo. The place was comfortable and very pretty. The staff was excellent and very helpful. Loved being within such easy walking distance to restaurants and beaches. (bars too if they were open).
9 nachten verbleven in februari 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
nice stay @ Puerto Morelos
Communication and response from office was great.
Puerto Morelos
Puerto Morelos
From rooftop terrace @KAAM
From rooftop terrace @ KAAM
8 nachten verbleven in maart 2021

8/10 – Goed

Beatrice

11 nachten verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Charming place for a condo stay. WiFi was reliable but I was told that wasn’t the case in some rooms. Comfortable and has what you need for a stay. Very short walk to the beach. Only one ac so it might be warm for someone sleeping on the couch. The rooftop views were nice.
3 nachten verbleven in januari 2021

8/10 – Goed

ORSOLA, Calgary Canada

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Although we encountered a few problems, Aranza was always available to solve them, with her calmness and professionalism, she managed the building with excellent attitude towards the customer, being the only person in the office under the Xmas season she deserves to be recognized. The only adversity is that the main office is on the next block. WiFi was not functional,!disappointing as we stayed for 18 days. Over all satisfied Thank you
18 nachten verbleven in december 2020

8/10 – Goed

Carl

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2020

10/10 – Uitstekend

Angela

2 nachten verbleven in december 2020

10/10 – Uitstekend

Diana M., Kaleden, British Columbia, Canada

Positief: Netheid
Kaam
We had a wonderful stay at Kaam vacation rentals in Puerto Morales. Location was wonderful, the rooms were fabulous and clean. Would definitely recommend it
6 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in januari 2020

10/10 – Uitstekend

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No regrets here. I will return.
Check in can be confusing because the office is a block away. Other than that I had an awesome stay. Any issues were dealt with immediately. I’ll be back! Now if they could muzzle a couple of neighborhood dogs that would be great.
14 nachten verbleven in november 2019
Reactie van Reyna op 29 nov 2019
Thank you for trusting your vacation with us, we would love to host you once again.

8/10 – Goed

Aksel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Look elsewhere in PM
Felt a bit misled judging from the photos. This was a small studio space (no doors). The TV did not work, nor did one of the ceiling fans. We received no housecleaning service despite being there for 5 days. Breakfast, which we paid extra for, was a two block away, and was fruit and toast (continental). Just a bit disappointing. The staff was generally helpful and friendly, though our experience varied depending on the host. Lastly, it was difficult to check-in as the address from hotels.com (and the photos) did not correspond to the check-in location.
4 nachten verbleven in januari 2019

6/10 – Redelijk

Brian, Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel close to the beach, restaurants
Well maintained, clean and great staff. Newly renovated. New kitchen. Okay for short stay, but could use a few more amenities if staying longer. No facecloths, maybe things like salt and pepper, paper towels, just a few things for people who may not want to go out every night for supper and would like to cook in the room. Some real issues with TV, kept cutting out and wasn't addressed even though we mentioned it several times. Just small things, as it is a nice place, clean, nice pool, staff very helpful. They had lots of info about restaurants, things to do, etc. Had beach towels, maybe a beach umbrella?
14 nachten verbleven in februari 2018
Reactie van Grupo Kaam & staff op 1 mrt 2018
Thank you for staying with us, your feedback is important and we will make sure it is taken in to consideration for the future. We hope to have you as a guest in a near future.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a wonderful stay , the condo appartement was perfect, confortable bed , fully equipped kitchen, nice and quiet place . The manager was great and went out of her ways.
7 nachten verbleven in december 2017
Reactie van Reyna op 24 jan 2018
Thank you for sharing =) It was an honor to have your family stay with us. Hope to see you again.