Luxe hotels in Tulum

'This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!'

'I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...

'The whole place was excellent. Property kept clean at all times. Very attentive helpful staff. I would recommend this place to anyone!'

'Family friendly en bloque Family Selection y resto. Habitaciones limpias.'

'Our group booked four rooms at Hilton Tulum Riviera Maya to celebrate three birthdays, but the trip was overshadowed by constant room access issues and poor customer service. On our first day, 3 of our 4 rooms had problems with the bracelet key system. Room 4101 was the worst—we were unable to reliably access it for almost our entire stay. Every day we visited Guest Services, who claimed the issue was fixed, yet we still needed staff to manually open the door, often waiting 20+ minutes outside...

'I stayed at Unico with a large group of family members. There were 14 of us total. We all had an amazing time an Unico. Firstly, we were assigned a host named Luis and he was awesome! He checked in with me every morning to see if I needed anything and to make reservations at any of the restaurants. We chatted through WhatsApp messenger which made everything easy. He also booked massages for us and hair appointments. The staff at the pool were also great! Shot out to Alberto, Antonio, and...

'Een heel mooi hotel in een rustige omgeving, gelegen precies tussen Tulum Pueblo en Tulum Beach. Je hebt dus wel een auto nodig. Als je van rust houdt, is dit hotel echt een aanrader. Ontbijt is wat aan de zuinige kant daarom hebben wij zelf vaak gegeten in Tulum Beach waar hele goede ontbijt tentjes zitten. Het personeel is vriendelijk en behulpzaam, al kregen wij bij binnenkomst weinig uitleg. De kamer (wij hadden Lagoon) was heel groot, netjes en rustig gelegen en een eigen klein zwembad,...

'Every single interaction with staff was a great experience! Having other resort access was also a huge plus. Spent most days at the infinity pool where we always had great service & great view. The spa was another great spot- sports complex, massages, health bar, gym, lazy river, and health circuit which includes dry and wet saunas, cold plunge, hot tubs etc. I wish the food was a little better it was a hit or miss but what you expect at resorts. Also, I wish the beach and ocean were...