Spahotels in Cancún

'The property was beautiful and modernized. The pool areas were nicely maintained. However, the majority of the staff were rude and like my or my husbands asking of anything was burdensome. Our dinner at the Asian restaurant was so poor one evening that we sat for 15 minutes before my husband had to ask if anyone was going to serve us. Even then, our orders were taken and we were never checked on again while the couple next to us had to members of the wait staff checking on them several times...

'I highly recommend this resort. Everything was spectacular. I have no complaints I will be returning.'

'Excellent resort great staff and food our stay was amazing'

'🌞'

'The room, the stuff and the service '

'We stayed in a water view suite. The building is very old and had cracks in the wall. I attempted to tell stafff but they were less than useful. My room door had an air leak that was sealed with a temporary patch and then the slider was broken so air was allowed to come in the room all night'

'Extraordinary property and staff. Truly a 5-star experience with a gorgeous beach, delicious food, and memories that will last a lifetime. This is by far our favorite all inclusive resort. We enjoyed the excellence el Carmen as well, but the coral far exceeds even the hotel collection’s high standards. We can’t wait to return. The layout of the property is superb, as it is well integrated with the beach. Favorite restaurants were Zenith, Magna, and the Asian restaurant, as well as sushi by the...