Kies je hotel in Tulum

'I celebrated my fiftieth birthday with family and had an amazing time! Secrets did not disappoint. The food was excellent! I truly enjoyed my stay at this resort. It did not disappoint. Our concierge Frida was the best. She was patient and very helpful!'

'The staff were extremely friendly and very helpful. This trip was a home away from home.The food and drinks were excellent. '

'Housekeeping , '

'The entire staff at the resort are amazing. Our concierge Gina was very helpful with recommendations for tours off the property, and things to do on the property. Carlos and Dieder from the entertainment team were full of energy and so genuine in their desire to make sure we were engaged and having fun. We enjoyed volleyball, live music, bike ride into Akumal and other shows put on by the entertainment team. There was always something to do if you wanted to be interactive. Jose was our pool...

'Geweldig hotel met een goede prijs/kwaliteitsverhouding. Goede entertainment/sport. Bijzonder geschikt voor kinderen. Kidsclub. Gevarieerd eten met optie tot aantal malen a la carte te eten in een vd themarestaurants. Uitstekende uitvalbasis om omgeving te zien ( met rental car), duiken of een vd xcaret parken'

'Mooi complex erg groot. Transport goed geregeld middels golfkarretjes'

'Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. ...

'We verbleven vier nachten in een kamer met zeezicht in het preferred club gedeelte. Helaas deed de lift naar de 3?3e verdieping het niet en er was geen andere kamer beschikbaar. Helaas waren de trappen niet van leuningen voorzien, niet echt veilig. Positief: heel groot hotel, maar het voelde niet massaal aan. Bij de zwembaden en de restaurants was altijd wel een plekje te vinden. Minpunten: de voordelen van preferred club zijn beperkt. Privestrand en aparte bar, maar geen verdere extra's. We...

'Prachtig, luxueus hotel. We hadden een residentie met 4 kamers, dakterras met grote vuurkorf, eigen zwembadje. Bedden en badkamers prima, leefruimte heel mooi enkel de keuken was zeer basic van kookopties: 1 kom, 1 pan. Het restaurant is een aanrader (wel prijzig), de poolbar is een pareltje, het zwembad is super mooi, er is yoga... Het is er ook rustig. Je hebt wel een auto of taxi nodig om naar het centrum te gaan. Het personeel spreekt zeer beperkt Engels. Kortom, absolute aanrader, een...

'Staff was very friendly Pool area was amazing. So clean and lots of seating '

'Loved every thing! Beautiful resort, nice dining options. Great staff! My only complaint is about the actual room: The rooms could use a bit of updating. It would also be nice to have one room with two queen beds. I travel often with my adult son. The options are twin beds or a king bed with a couch bed. The couch bed was terrible, did not open and sub par for such a wonderful resort. Even so, I would go again! Everything else is wonderful. '

'We are a family of 6, 4 kids ages range from 6-12. This was our first time in Mexico. We had an amazing time at Mía and in Tulum in general. The beach was incredible even with the sargassum. The pool was great for our kids. The rooms were good. Loved having a balcony we could relax on. The staff was top notch. Everyone was so friendly especially Francisco. The included breakfast was fantastic with many choices. The food at the restaurant was good but pricey. Restaurants along the beach strip are...

'The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.'

'Everything was perfect! From our stay to the amenities the staff were absolutely incredible!! Will be coming back very soon!!! '

'Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is...

'A week of fun! We were lucky enough to wake up every morning sound of waves from our oceanfront room. Staff were friendly, helpful and very accommodating while traveling with our 1 year old. Our room was a bit dated, and could have been cleaner but was fine for us. There was a musty smell, but I feel like this is hard to avoid in such a humid climate. We loved the food and variety of options the resort offered from authentic Mexican dishes to simply meals fit for our picky toddler. I enjoyed...

'This place was a dump we didn't even stay but one night. '

'Stained sheets, no drinking water supplied in the rooms, very small bed. Would not recommend. '

'Staff were incredible. So friendly and kind. Especially given my injury they gave me extra care and understanding. Best service we could have experienced. '