Familiehotels in Playa del Carmen

'Everything was good'

'My family of 5 (2 adults and 3 children) had the best time ever. The staff was amazing. The resort was so clean and well kept. The room was large and clean. On top of everything, the staff did everything to accommodate us. Our flight arrived early so they let us do an early check in. Then our flight departed later in the day so they accommodated that as well. I mentioned it was my daughter’s 4th birthday and they went above and beyond and surprised my daughter with the most beautiful...

'Clean room and nice stuff'

'Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.'

'Beautiful resort with amazing service and views!'

'This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

'Great rooms and amenities'