Hotelresorts in Quintana Roo

'Las habitaciones del hotel están antiguas, aunque sus áreas comunes está remodeladas, las habitaciones están descuidadas, la puerta al balcón costaba horrible abrirla, los elevadores son viejos, la comida estaba rica, el buffet era variado, los restaurantes estaban muy bonitos y rica comida, la piscina techada estaba en mal estado en la orillas. Le doy un 6/10'

'The room, the stuff and the service '

'A la carte '

'Need to improve'

'Room service was not that good. But everything else was great'

'Overall, we really enjoyed our stay. The resort is beautiful, very well maintained, and clean. Fresh towels are available everywhere, and the pools were especially clean with noticeably good water quality. The Kids Club was a huge plus, although activities can become repetitive during a week-long stay, and on some days it closes around 5 pm. The arcade was another favorite for my kids. It is mainly for teenagers but has family hours (1–2 pm and 6–7:30 pm); we just wished there were more family...

'The hotel is beautiful and huge, so definitely be prepared to do a lot of walking! The buffet food was okay, but if I could do it again, I would skip the buffets and make reservations at the à la carte restaurants because they were delicious. The entertainment was also really good every night. My only real complaint was the beach, but that’s understandable given the season. Also, some of the employees seemed to get annoyed when you asked for things not all of them, just a few. Other than that,...