Hotelresorts in Quintana Roo

'This place is such a dump! We woke up with water dripping on our bed and our faces. We asked for a different room. But we were assured they would “fix” it. All they did was push our bed against the balcony window and the water kept dripping down the rest of the week. Toilets in the public area near the restroom were overflowing with feces and left that way all day long. The whole place is disgusting!'

'I spent 7 days at this idyllic resort, and it was an amazing experience that I will cherish. From the calming sea breeze constantly gracing the resort to the clean, pristine seashore that is constantly being maintained by the staff, it was an ideal experience of the Caribbean coast. The piers were a great place to hang out and watch the ocean. As a solo female traveller, I felt very safe and included here at this resort. Booking my pickup and drop-off to/from the airport in advance was a real...

'The room, the stuff and the service '

'A la carte '

'Excelente trato, un hotel maravilloso, ideal para un solo adultos, tranquilo y entretenido nos fascinó e iremos cada año'

'Pools were excellent'

'Everything was amazing'

'Exelente la atención de Mónica conserje'

'I loved the property my family&I stayed a week & it was all 10's across the board for us,from the friendly helpful staff to the cleanliness of our rooms ,every night there was something to do we loved it!!'

'Buffet/restaurants were OK but most definitely not 5 stars. It was extremely hot throughout the resort and no fans or cooling system for the residents/customers only in the rooms. Amenities were VERY basic and just music in the evening was nice. First room we were assigned to, our fridge was empty, no drinks were available & we had to call and request a new room as our room was not to our liking and not on the first floor as I prior requested. Also, no hydration anywhere in the lobby’s given the...